Q01
Message
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Drone Delivery Consumer Acceptance & Trust Study
Measures consumer trust, noise tolerance, adoption likelihood, and barriers for retail drone delivery. Designed for market researchers evaluating residential readiness for aerial last-mile logistics.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
26 questions · ~11 min
Q02
Opinion Scale
How familiar are you with retail drone delivery services?
Scale: 1 – 5
Min:Not at all familiarMax:Extremely familiar
Q03
Opinion Scale
Overall, to what extent do you support or oppose drone delivery services operating in your area?
Scale: 1 – 7
Min:Strongly opposeMax:Strongly support
Q04
Dropdown
At most, how many drone deliveries per week near your home would you find acceptable?
- 0 (none)
- 1–3 per week
- 4–7 per week
- 8–14 per week
- 15 or more per week
- Not sure
Q05
Opinion Scale
How much do you trust drones to navigate safely around people and property?
Scale: 1 – 7
Min:Do not trust at allMax:Trust completely
Q06
Multiple Choice
For which types of purchases would drone delivery be most useful to you? Select all that apply.
- Groceries or fresh items
- Restaurant takeout
- Pharmacy or OTC medicines
- Electronics or accessories
- Urgent household items (e.g., lightbulbs, tools)
- Gifts or flowers
- Returns pickup
- None of these
- Other (please specify)
Q07
AI Interview
Thinking about everything you've shared in this survey, what would most increase your openness to drone delivery? Our AI moderator may ask a brief follow-up question to better understand your perspective.
Q08
Dropdown
What is your age?
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65+
- Prefer not to say
Q09
Message
Thank you for completing this survey — your feedback is very valuable and will help shape how drone delivery services are developed. We appreciate your time!
Q10
Multiple Choice
In the past 12 months, have you seen or heard delivery drones near your home or workplace?
- Yes
- No
- Not sure
Q11
Opinion Scale
How likely would you be to try drone delivery in the next 6 months if it were available from a retailer you regularly use?
Scale: 1 – 7
Min:Extremely unlikelyMax:Extremely likely
Q12
Dropdown
Which drop-off method would you most prefer for drone delivery?
- Front doorstep
- Driveway
- Backyard or yard
- Secure delivery box or locker
- Designated landing pad
- Neighborhood pickup point
- Other
Q13
Opinion Scale
How much do you trust drones to deliver packages without damage or loss?
Scale: 1 – 7
Min:Do not trust at allMax:Trust completely
Q14
Multiple Choice
What might prevent you from using drone delivery? Select all that apply.
- No suitable drop-off space
- Homeowner or tenant rules prohibit it
- Too noisy
- Too expensive
- Privacy concerns
- Safety concerns
- Limited package size or weight
- Weather reliability
- Skeptical of the technology
- Prefer to pick up in-store
- Nothing — I have no concerns
- Other (please specify)
Q15
Long Text
Based on your responses in this survey, please share any additional thoughts or feelings about drone delivery that we may not have covered.
Q16
Multiple Choice
What is your gender?
- Woman
- Man
- Non-binary
- Other (please specify)
- Prefer not to say
Q17
Opinion Scale
How noticeable was the noise from the delivery drone(s) you experienced?
Scale: 1 – 7
Min:Not at all noticeableMax:Extremely noticeable
Q18
Multiple Choice
If drone delivery were available from a retailer you regularly use, would you try it in the next 6 months?
- Yes, definitely
- Yes, if the fee is low
- Maybe / not sure
- Unlikely
- No
Q19
Opinion Scale
How much do you trust drone delivery companies to protect your personal data and privacy?
Scale: 1 – 7
Min:Do not trust at allMax:Trust completely
Q20
Multiple Choice
Which best describes the area where you live?
- Urban
- Suburban
- Rural
- Prefer not to say
Q21
Ranking
Please rank the following concerns about drone delivery from most to least concerning to you.
- Noise near homes
- Flight safety over people and property
- Privacy (cameras and sensors)
- Package damage or loss
- Delivery reliability in bad weather
- Impact on wildlife or pets
- Visual clutter in the sky
Drag to rank
Q22
Opinion Scale
How much do you trust drones to operate reliably in adverse weather conditions?
Scale: 1 – 7
Min:Do not trust at allMax:Trust completely
Q23
Long Text
In which country or region do you currently live?
Q24
Dropdown
What is the most you would pay as an extra fee for drone delivery within 2 hours?
- $0 — I would not pay extra
- $1–$2
- $3–$5
- $6–$10
- More than $10
Q25
Dropdown
What is the highest level of education you have completed?
- Less than high school
- High school or equivalent
- Some college, no degree
- Associate degree
- Bachelor's degree
- Graduate or professional degree
- Prefer not to say
Q26
Dropdown
What is your current employment status?
- Full-time
- Part-time
- Self-employed
- Student
- Homemaker or caregiver
- Retired
- Unemployed
- Prefer not to say
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
How it compares
We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.
Why this template
- Includes four dedicated trust dimensions (safe navigation, damage/loss, data privacy, adverse-weather reliability) rather than a single generic trust question, giving market researchers a multi-faceted trust index specific to drone logistics.
- Captures real-world exposure and noise perception directly (seen/heard drones near home, noise noticeability) before asking about support and adoption, reducing hypothetical-only bias common in generic consumer surveys.
- Uses a ranking exercise for concerns plus dropdowns for acceptable delivery frequency and maximum fee tolerance, producing structured, analysis-ready adoption-barrier and pricing data.
- Closes with an AI follow-up interview that adaptively probes what would most increase adoption based on the respondent's own prior answers, plus an open-text reflection — something a static template cannot replicate.
SurveyMonkey
Consumer Behavior Survey TemplateThis is a general-purpose consumer behavior template covering broad purchasing habits and preferences, not a study designed around drone delivery, noise tolerance, or aerial logistics trust. It's a fielding-ready static form for generic consumer research rather than a topic-specific instrument, so a researcher would need to substantially rebuild it to study drone delivery acceptance. It's useful mainly as a starting shell for consumer-focused survey structure.
What it does well
- Backed by an established, widely-used survey platform with broad template variety
- Likely easy to launch quickly given SurveyMonkey's mature form-building tools
- Covers general consumer behavior constructs that could be adapted with effort
Where it falls short
- Static question set with no adaptive AI follow-up probing into individual respondent reasoning
- No voice AI interview or guided screen-share task option
- No drone-specific trust, noise, or adoption-barrier questions, and no automated per-response quality scoring or transparent prompt methodology
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.