Q01
Message
All templates
API Developer Experience: Endpoints, Errors & Auth
Measures developer satisfaction with API endpoint clarity, error diagnostics, and authentication workflows to identify friction points and inform API roadmap priorities.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
27 questions · ~12 min
Q02
Dropdown
In the past 30 days, how often did you interact with our API?
- Daily
- Several times a week
- Weekly
- Once or twice
- Not in the past 30 days
Q03
Opinion Scale
How clear is the URL structure and naming of our API endpoints?
Scale: 1 – 7
Min:Very unclearMax:Very clear
Q04
Dropdown
In the past 30 days, approximately how often did you encounter an API error response?
- Never
- Rarely (1–2 times)
- Sometimes (3–5 times)
- Often (6 or more times)
- Not sure
Q05
Multiple Choice
Which authentication methods did you use or configure in the past 30 days? Select all that apply.
- API key
- OAuth 2.0 — Client Credentials
- OAuth 2.0 — Authorization Code
- JWT / Service account
- HMAC or request signing
- No auth changes in the past 30 days
- Not sure
Q06
Opinion Scale
Overall, how would you rate the clarity of our API (documentation, endpoints, and error messages combined)?
Scale: 1 – 7
Min:Very unclearMax:Very clear
Q07
AI Interview
Based on your responses in this survey, please share any additional thoughts or suggestions about your API experience.
Q08
Dropdown
Which of the following best describes your primary role?
- Backend engineer
- Frontend engineer
- Full-stack developer
- DevOps / SRE
- Data engineer
- Product manager
- QA / Tester
- Student
- Other
Q09
Message
Thank you for your time. Your feedback directly helps us improve the API experience for all developers.
Q10
Multiple Choice
Which of the following activities did you perform with the API in the past 30 days? Select all that apply.
- Reading/fetching data
- Creating or updating records
- Managing authentication/authorization
- Configuring webhooks/callbacks
- Bulk or asynchronous jobs
- Building or maintaining integrations/SDKs
- Testing or troubleshooting
- Other
Q11
Opinion Scale
How clear are the required and optional request parameters (headers, query params, body)?
Scale: 1 – 7
Min:Very unclearMax:Very clear
Q12
Multiple Choice
Which of the following error types did you encounter? Select all that apply.
- Validation errors (4xx)
- Authentication failures (401)
- Permission/scope issues (403)
- Resource not found (404)
- Rate limiting (429)
- Timeouts or network errors
- Server errors (5xx)
- Deprecation or version errors
- Other
Q13
Opinion Scale
How easy or difficult was it to generate or rotate API keys or credentials?
Scale: 1 – 7
Min:Very difficultMax:Very easy
Q14
Opinion Scale
How likely are you to recommend our API to a fellow developer?
Scale: 1 – 7
Min:Very unlikelyMax:Very likely
Q15
Dropdown
How long have you been working with web APIs?
- Less than 1 year
- 1–2 years
- 3–5 years
- 6–9 years
- 10+ years
Q16
Opinion Scale
How clear are the response formats and field definitions returned by our endpoints?
Scale: 1 – 7
Min:Very unclearMax:Very clear
Q17
Opinion Scale
How helpful were the API error messages in diagnosing and resolving issues?
Scale: 1 – 7
Min:Not at all helpfulMax:Extremely helpful
Q18
Opinion Scale
How easy or difficult was it to set up an OAuth flow (authorization code or client credentials)?
Scale: 1 – 7
Min:Very difficultMax:Very easy
Q19
Ranking
Rank the following areas by how much improvement would benefit your workflow (drag the highest-impact area to the top).
- Endpoint clarity
- Error message quality
- Authentication flows
- API documentation
- SDKs & developer tools
Drag to rank
Q20
Dropdown
What is the approximate size of your organization?
- 1–10
- 11–50
- 51–200
- 201–1,000
- 1,001–5,000
- 5,001+
Q21
Opinion Scale
How clear is the pagination behavior (cursors, offsets, page limits) across endpoints?
Scale: 1 – 7
Min:Very unclearMax:Very clear
Q22
Long Text
If you recall a particularly unhelpful error message, please paste it or summarize it briefly.
Q23
Opinion Scale
How easy or difficult was it to manage token refresh or session handling?
Scale: 1 – 7
Min:Very difficultMax:Very easy
Q24
Multiple Choice
Which programming languages or platforms do you primarily use with our API? Select all that apply.
- JavaScript / TypeScript
- Python
- Java
- Go
- Ruby
- C# / .NET
- PHP
- Other
Q25
Long Text
Name one endpoint or area of the API that felt unclear and briefly explain why.
Q26
Long Text
Describe any authentication blockers or confusing steps you encountered.
Q27
Dropdown
In which region are you primarily located?
- North America
- Europe
- Asia
- Latin America
- Middle East
- Africa
- Oceania
- Prefer not to say
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
How it compares
We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.
Why this template
- AI follow-ups automatically explore the 'why' behind concept reactions, replacing shallow rating-only templates
- Academic-grade methodology with proper scale construction—no leading questions or attention checks that bias results
- Full reproducibility: every AI prompt, model parameter, and logic branch is logged and visible for replication studies
SurveyMonkey
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- Expert-certified questions covering credibility, innovation, value, and quality dimensions
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Where it falls short
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- AI features limited to post-hoc analysis (word clouds, segments)—not real-time interview adaptation
- Black-box AI insights with no transparency into models or prompts used
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Qualtrics
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Jotform
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What it does well
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- 100+ third-party integrations including Google Sheets and CRM systems
- QR code sharing and multi-device support
Where it falls short
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SurveySparrow
Product Feedback Survey TemplateA conversational-style product feedback template with multi-language support and in-app survey embedding. Focuses on general product feedback rather than structured concept evaluation methodology.
What it does well
- Conversational UI with 130+ language support via Google Translate
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Where it falls short
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- AI features limited to survey creation assistance, not real-time interview probing
- No transparency into AI model or prompt decisions
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