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New Volunteer Onboarding & Support Survey Template

Assess clarity, training, resources, and early support. Use this template to track onboarding satisfaction, spot gaps, and improve volunteer retention faster.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
chat message
Welcome! This brief check-in focuses on your first month as a new volunteer. Your feedback helps us improve onboarding and support.
Q2
rating
In your first 30 days, how clear was the overall onboarding?
Q3
opinion scale
I understood what was expected of me in my first two weeks.
Q4
matrix
How clear was each of the following during onboarding?
Q5
multiple choice
Which training formats did you receive before or during your first month? Select all that apply.
  • In-person orientation
  • Live online session
  • Self-guided online module
  • Shadowing with an experienced volunteer
  • Printed or PDF handbook
  • None of these
  • Other
Q6
rating
Overall, how would you rate the quality of the training you received?
Q7
opinion scale
When I needed help in my first month, I could get it quickly.
Q8
opinion scale
I felt confident using the tools or systems required for my role.
Q9
opinion scale
Attention check: Please select Neutral for this question.
Q10
multiple choice
Which, if any, made your first month harder? Select all that apply.
  • Unclear instructions
  • Scheduling or communication gaps
  • Access to technology
  • Transportation
  • Time constraints
  • Skills or confidence
  • None of these
  • Other
Q11
long text
What resources or changes would have improved your first month?
Max 600 chars
Q12
opinion scale
How likely are you to recommend volunteering here to a friend?
Q13
long text
Any additional comments you would like to share?
Max 600 chars
Q14
ai interview
AI Interview: 2 Follow-up Questions on your onboarding experience
AI Interview
Q15
numeric
How many months have you volunteered with us in total? (Please enter a whole number.)
Q16
dropdown
Which volunteer role best matches your current role?
Q17
dropdown
What is your age group?
Q18
multiple choice
Which best describes your gender?
  • Woman
  • Man
  • Non-binary
  • Another description
  • Prefer not to say
Q19
short text
What country or region do you live in?
Max 100 chars
Q20
dropdown
What is the highest level of education you have completed?
Q21
multiple choice
What is your current employment status?
  • Employed full time
  • Employed part time
  • Self-employed
  • Student
  • Homemaker/caregiver
  • Retired
  • Not employed
  • Prefer not to say
Q22
chat message
Thank you for your time—your feedback helps us strengthen volunteer onboarding and support!

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New Volunteer Onboarding & Support Survey Template - Survey Template | QuestionPunk