Measures onboarding friction, confusion points, and drop-off drivers in your product's setup wizard. Designed for first-time and recent users to surface specific UX blockers and improvement opportunities.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
21
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! Thank you for taking the time to share your feedback about the setup wizard.
This survey should take about 5 minutes. Your participation is completely voluntary, and you may stop at any time. There are no right or wrong answers — we're simply interested in your honest experience. Your responses will be kept confidential and reported only in aggregate to help us improve the product.
Q2
Multiple Choice
In the past 7 days, have you used the setup wizard?
Yes
No
Not sure
Q3
Multiple Choice
What best describes why you haven't used the setup wizard recently?
Couldn't find the wizard
Didn't need it for my task
I prefer manual setup
Not enough time
Waiting on access or permissions
Other
Q4
Opinion Scale
How likely are you to try the setup wizard in the next 7 days?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q5
Long Text
What, if anything, would make you more likely to try the setup wizard?
Max chars
Q6
Multiple Choice
How did you launch the setup wizard?
Prompt after sign-up
Settings or preferences
Link from email or docs
In-product banner or task list
Other
Q7
Multiple Choice
On which platform(s) did you use the setup wizard? (Select all that apply)
Browser on desktop/laptop
Browser on mobile
Windows app
macOS app
Linux app
iOS app
Android app
Other
Q8
Dropdown
In your most recent attempt, how far did you get in the setup wizard?
Account creation/login
Workspace or project setup
Permissions and roles
Data import or upload
Connecting integrations
Configuration settings
Billing or plan selection
Final review/confirmation
Completed all steps
I don't remember
Q9
Multiple Choice
What led you to pause or stop? (Select all that apply)
Unclear instructions
Terminology I didn't understand
Errors or validation failures
Couldn't find required information
Too many steps
Took too much time
Privacy or security concerns
Lacked necessary permissions or access
Technical limitations (device/browser)
Was interrupted or distracted
I completed the wizard without stopping
Other
Q10
Multiple Choice
Which parts of the setup wizard were confusing or unclear? (Select all that apply)
Finding where to start
Choosing the right options
Understanding permissions
Connecting integrations
Importing or mapping data
Error messages or validation
Terminology or jargon
Navigation between steps
Saving or resuming progress
None — everything was clear
Q11
Long Text
Please briefly describe what blocked or confused you during the setup wizard.
Max chars
Q12
Opinion Scale
Overall, how clear was the setup wizard?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q13
Opinion Scale
How easy was it to complete the setup wizard from start to finish?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q14
Long Text
What, if anything, worked smoothly or better than expected during the setup wizard?
Max chars
Q15
AI Interview
We'd like to explore your setup wizard experience in a bit more depth. An AI moderator will ask you a couple of follow-up questions based on your earlier responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 7
Q16
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your setup wizard experience?
Max chars
Q17
Multiple Choice
Which of the following best describes your role?
Engineer/Developer
Product Manager
Designer/UX
Data/Analytics
IT/Admin
Operations
Executive/Founder
Customer Support/Success
Student
Other
Q18
Dropdown
Approximately how long have you been using our product?
First time
Less than 1 month
1–6 months
6–12 months
1–2 years
More than 2 years
Q19
Dropdown
Approximately how many people are in your organization?
Just me
2–10
11–50
51–200
201–1,000
1,001+
Q20
Dropdown
Where are you primarily located?
North America
Europe
Latin America
Asia
Africa
Oceania
Prefer not to say
Q21
Chat Message
All set — thank you for helping us improve the setup experience! Your feedback is greatly appreciated.
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.
How do I create my first survey?
Sign up, then decide how you want to build: let the AI generate a survey from your prompt, pick a template, or start from scratch. Choose question types, set logic, and preview before sharing.
How can I share surveys with my team?
Send a project link so teammates can view and collaborate instantly.
Can the AI generate a survey from a prompt?
Yes. Provide a prompt and QuestionPunk drafts a survey you can tweak before sending.
How long does support typically take to reply?
We reply within 24 hours—often much sooner. Include key details in your message to help us assist you faster.
Can I export survey results?
Absolutely. Export results as CSV straight from the results page for quick data work.