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Setup Wizard Onboarding UX Evaluation

Measures onboarding friction, confusion points, and drop-off drivers in your product's setup wizard. Designed for first-time and recent users to surface specific UX blockers and improvement opportunities.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

21 questions · ~4 min
Q01
Long Text

Welcome! Thank you for taking the time to share your feedback about the setup wizard. This survey should take about 5 minutes. Your participation is completely voluntary, and you may stop at any time. There are no right or wrong answers — we're simply interested in your honest experience. Your responses will be kept confidential and reported only in aggregate to help us improve the product.

Q02
Multiple Choice

In the past 7 days, have you used the setup wizard?

Q03
Multiple Choice

What best describes why you haven't used the setup wizard recently?

Q04
Multiple Choice

How did you launch the setup wizard?

Q05
Long Text

In your most recent attempt, how far did you get in the setup wizard?

Q06
Multiple Choice

What led you to pause or stop? (Select all that apply)

Q07
Long Text

Overall, how clear was the setup wizard?

Q08
AI Interview

We'd like to explore your setup wizard experience in a bit more depth. An AI moderator will ask you a couple of follow-up questions based on your earlier responses.

Q09
Long Text

Based on your responses in this survey, is there anything else you'd like to share about your setup wizard experience?

Q10
Multiple Choice

Which of the following best describes your role?

Q11
Long Text

All set — thank you for helping us improve the setup experience! Your feedback is greatly appreciated.

Q12
Long Text

How likely are you to try the setup wizard in the next 7 days?

Q13
Multiple Choice

On which platform(s) did you use the setup wizard? (Select all that apply)

Q14
Multiple Choice

Which parts of the setup wizard were confusing or unclear? (Select all that apply)

Q15
Long Text

How easy was it to complete the setup wizard from start to finish?

Q16
Long Text

Approximately how long have you been using our product?

Q17
Long Text

What, if anything, would make you more likely to try the setup wizard?

Q18
Long Text

Please briefly describe what blocked or confused you during the setup wizard.

Q19
Long Text

What, if anything, worked smoothly or better than expected during the setup wizard?

Q20
Long Text

Approximately how many people are in your organization?

Q21
Long Text

Where are you primarily located?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.