Measure onboarding friction in your setup wizard. Uncover confusion, drop-offs, and blockers with a ready-to-use UX survey template to boost activation.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Sample Survey Items
Q1
Multiple Choice
In the past 7 days, have you used the setup wizard?
Yes
No
Not sure
Q2
Multiple Choice
How did you launch the setup wizard?
Prompt after sign-up
Settings or preferences
Link from email or docs
In-product banner or task list
Other
Q3
Multiple Choice
Where did you use the wizard?
Browser on desktop/laptop
Browser on mobile
Windows app
macOS app
Linux app
iOS app
Android app
Other
Q4
Opinion Scale
In your most recent attempt, how far did you get?
Range: 1 – 10
Min: Just startedMid: About halfwayMax: Completed all steps
Q5
Dropdown
If you stopped early, where did you stop?
Account creation/login
Workspace/project setup
Permissions/roles
Data import/upload
Connecting integrations
Configuration settings
Billing or plan selection
Final review/confirmation
I completed the wizard
I don't remember
Q6
Multiple Choice
What led you to pause or stop? (Select all that apply)
Unclear instructions
Terminology I didn’t understand
Errors or validation failures
Couldn’t find required information
Too many steps
Took too much time
Privacy/security concerns
Lacked necessary permissions/access
Technical limitations (device/browser)
Was interrupted or distracted
Other
Q7
Long Text
Please briefly describe what blocked you at that point.
Max 600 chars
Q8
Multiple Choice
Which parts were confusing or unclear? (Select all that apply)
Finding where to start
Choosing the right options
Understanding permissions
Connecting integrations
Importing or mapping data
Error messages or validation
Terminology/jargon
Navigation between steps
Saving or resuming progress
None of the above
Q9
Long Text
If you selected any confusing parts, what made them hard to understand?
Max 600 chars
Q10
Long Text
What, if anything, worked smoothly or better than expected?
Max 600 chars
Q11
Rating
Overall, how clear was the setup wizard?
Scale: 11 (star)
Min: Very unclearMax: Very clear
Q12
Multiple Choice
If you haven’t used the wizard recently, what best describes why?
Couldn’t find the wizard
Didn’t need it for my task
I prefer manual setup
Not enough time
Waiting on access/permissions
Other
Q13
Opinion Scale
How likely are you to try the wizard in the next 7 days?
Range: 1 – 10
Min: Very unlikelyMid: UnsureMax: Very likely
Q14
Short Text
What would make you more likely to try the wizard?
Max 100 chars
Q15
Multiple Choice
Which best describes your role?
Engineer/Developer
Product manager
Designer/UX
Data/Analytics
IT/Admin
Operations
Executive/Founder
Customer support/success
Student
Other
Q16
Dropdown
About how long have you used our product?
First time
Less than 1 month
1-6 months
6-12 months
1-2 years
More than 2 years
Q17
Dropdown
About how big is your team or company?
Just me
2-10
11-50
51-200
201-1000
1001+
Q18
Dropdown
Where are you primarily located?
North America
Europe
Latin America
Asia
Africa
Oceania
Prefer not to say
Q19
Multiple Choice
Quality check: To confirm attention, please select "No".
Yes
No
Not sure
Q20
Chat Message
Welcome! This short survey asks about your recent setup wizard experience. It should take about 5 minutes.
Q21
Long Text
Anything else you’d like us to know about your setup wizard experience?
Max 600 chars
Q22
AI Interview
AI Interview: 2 Follow-up Questions on your setup wizard experience
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q23
Chat Message
All set—thanks for helping us improve the setup experience!
Ready to Get Started?
Launch your survey in minutes with this pre-built template