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Setup Wizard Onboarding UX Evaluation

Measures onboarding friction, confusion points, and drop-off drivers in your product's setup wizard. Designed for first-time and recent users to surface specific UX blockers and improvement opportunities.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

21

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome! Thank you for taking the time to share your feedback about the setup wizard. This survey should take about 5 minutes. Your participation is completely voluntary, and you may stop at any time. There are no right or wrong answers — we're simply interested in your honest experience. Your responses will be kept confidential and reported only in aggregate to help us improve the product.
Q2
Multiple Choice
In the past 7 days, have you used the setup wizard?
  • Yes
  • No
  • Not sure
Q3
Multiple Choice
What best describes why you haven't used the setup wizard recently?
  • Couldn't find the wizard
  • Didn't need it for my task
  • I prefer manual setup
  • Not enough time
  • Waiting on access or permissions
  • Other
Q4
Opinion Scale
How likely are you to try the setup wizard in the next 7 days?
Range: 1 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q5
Long Text
What, if anything, would make you more likely to try the setup wizard?
Max chars
Q6
Multiple Choice
How did you launch the setup wizard?
  • Prompt after sign-up
  • Settings or preferences
  • Link from email or docs
  • In-product banner or task list
  • Other
Q7
Multiple Choice
On which platform(s) did you use the setup wizard? (Select all that apply)
  • Browser on desktop/laptop
  • Browser on mobile
  • Windows app
  • macOS app
  • Linux app
  • iOS app
  • Android app
  • Other
Q8
Dropdown
In your most recent attempt, how far did you get in the setup wizard?
  • Account creation/login
  • Workspace or project setup
  • Permissions and roles
  • Data import or upload
  • Connecting integrations
  • Configuration settings
  • Billing or plan selection
  • Final review/confirmation
  • Completed all steps
  • I don't remember
Q9
Multiple Choice
What led you to pause or stop? (Select all that apply)
  • Unclear instructions
  • Terminology I didn't understand
  • Errors or validation failures
  • Couldn't find required information
  • Too many steps
  • Took too much time
  • Privacy or security concerns
  • Lacked necessary permissions or access
  • Technical limitations (device/browser)
  • Was interrupted or distracted
  • I completed the wizard without stopping
  • Other
Q10
Multiple Choice
Which parts of the setup wizard were confusing or unclear? (Select all that apply)
  • Finding where to start
  • Choosing the right options
  • Understanding permissions
  • Connecting integrations
  • Importing or mapping data
  • Error messages or validation
  • Terminology or jargon
  • Navigation between steps
  • Saving or resuming progress
  • None — everything was clear
Q11
Long Text
Please briefly describe what blocked or confused you during the setup wizard.
Max chars
Q12
Opinion Scale
Overall, how clear was the setup wizard?
Range: 1 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q13
Opinion Scale
How easy was it to complete the setup wizard from start to finish?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q14
Long Text
What, if anything, worked smoothly or better than expected during the setup wizard?
Max chars
Q15
AI Interview
We'd like to explore your setup wizard experience in a bit more depth. An AI moderator will ask you a couple of follow-up questions based on your earlier responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 7
Q16
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your setup wizard experience?
Max chars
Q17
Multiple Choice
Which of the following best describes your role?
  • Engineer/Developer
  • Product Manager
  • Designer/UX
  • Data/Analytics
  • IT/Admin
  • Operations
  • Executive/Founder
  • Customer Support/Success
  • Student
  • Other
Q18
Dropdown
Approximately how long have you been using our product?
  • First time
  • Less than 1 month
  • 1–6 months
  • 6–12 months
  • 1–2 years
  • More than 2 years
Q19
Dropdown
Approximately how many people are in your organization?
  • Just me
  • 2–10
  • 11–50
  • 51–200
  • 201–1,000
  • 1,001+
Q20
Dropdown
Where are you primarily located?
  • North America
  • Europe
  • Latin America
  • Asia
  • Africa
  • Oceania
  • Prefer not to say
Q21
Chat Message
All set — thank you for helping us improve the setup experience! Your feedback is greatly appreciated.

Frequently Asked Questions

What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
How do I create my first survey?
Sign up, then choose how to build: describe your research goal and let AI generate a survey, pick a template, or start from scratch. Add question types, set logic, preview, and share.
Can the AI generate a survey from a prompt?
Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
Can I test my survey before launching?
Yes. Use synthetic testing to create AI personas and run them through your survey. This helps catch issues with question flow, logic, and wording before real respondents see it.
How many languages are supported?
QuestionPunk supports 142+ languages. Add languages from the survey editor, auto-translate questions, and share language-specific links. AI interviews also adapt to the respondent's language automatically.
How can I share my survey?
Share via a direct link (with optional custom slug), embed on your website (iframe or script), distribute through Prolific for research panels, or generate a QR code for physical distribution.
Can I export survey results?
Yes. Export as CSV (flat or wide layout), Excel (XLSX), or export the survey structure as PDF/Word. Filter by suspicious level, response type, language, or date range before exporting.
Does QuestionPunk detect fraudulent responses?
Yes. Every response is automatically classified with a suspicious level (low/medium/high) based on attention checks, response timing, and behavioral signals. You can filter flagged responses in the Responses tab.
What are the pricing plans?
Basic (Free): 20 responses/month. Business ($50/month or $500/year): 5,000 responses/month with priority support. Enterprise (Custom): unlimited responses, remove branding, custom domain, and dedicated support.
How long does support take to reply?
We reply within 24 hours, often much sooner. Include key details in your message to help us assist you faster.

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