Measures how first-time users perceive, interact with, and evaluate pre-filled default settings during product onboarding. Use this to identify friction points and optimize the first-run setup experience.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
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Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
25
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! This short survey asks about your recent setup experience, specifically the pre-filled default settings you may have encountered.
Your participation is completely voluntary, and you may stop at any time. There are no right or wrong answers—we're interested in your honest opinions. All responses are confidential and will be reported in aggregate only.
This survey takes approximately 5–7 minutes to complete.
Q2
Multiple Choice
Have you used this product before today?
No, this is my first time
I tried it once before
Yes, I've used it a few times
Yes, I use it regularly
Q3
Multiple Choice
How familiar are you with products or services similar to this one?
Not at all familiar
Slightly familiar
Moderately familiar
Very familiar
Extremely familiar
Q4
Multiple Choice
Which parts of setup or first use did you complete? Select all that apply.
Account creation
Profile details
Notification settings
Privacy/permissions
Payment/billing setup
Onboarding tutorial/intro
Data import or sync
Trial/plan selection
Other (please specify)
Q5
Multiple Choice
During setup, did you notice any fields or settings that were pre-filled with suggested values?
Yes
No
Not sure
Q6
Opinion Scale
When you saw pre-filled values, how clear was it that they were suggestions you could change, rather than final settings?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q7
Opinion Scale
The pre-filled default values were relevant to my needs.
When you encountered a pre-filled default during setup, what did you typically do?
Left it as-is without reviewing
Quickly reviewed, then kept it
Quickly reviewed, then changed it
Changed it right away
Skipped it and planned to adjust later
Q12
Dropdown
Approximately how many default values did you change during setup?
None (0)
1–2
3–4
5–6
7 or more
I don't remember
Q13
Ranking
Rank the top 3 reasons that most influenced whether you kept or changed default settings.
Drag to order (top = most important)
Save time during setup
Protect my privacy/security
Match my personal needs/preferences
Trust in the product's recommendations
Knowing I can change settings later
Prior habits from similar apps
Q14
Multiple Choice
How would you prefer suggested default settings to be presented during setup?
Pre-filled fields with a clear label (e.g., 'Recommended')
Toggle switches pre-selected
A separate review step during setup
Leave fields blank and suggest values inline
No defaults—start with everything empty
Other (please specify)
Q15
Multiple Choice
Which labels or cues would best help you understand why a default value is suggested? Choose up to 2.
Recommended
Popular choice
Best for most users
Based on your device
Best for beginners
You can change this anytime
Q16
Multiple Choice
Where would you expect to find and change default settings later? Select all that apply.
Main settings page
Within each feature's settings
During first-use tutorials
Profile/account page
Contextual menu near the control
I'm not sure
Q17
Opinion Scale
Overall, how satisfied are you with the setup experience, including how default settings were handled?
Range: 1 – 7
Min: Not at all satisfiedMid: NeutralMax: Extremely satisfied
Q18
Long Text
Were there any default settings that surprised or confused you during setup? If so, please describe what happened.
Max chars
Q19
Long Text
Based on your responses in this survey, is there anything else you'd like to share about the pre-filled defaults or your overall setup experience?
Max chars
Q20
AI Interview
We'd like to understand more about your experience with the default settings during setup. Please share your thoughts and our AI moderator will ask a couple of follow-up questions.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q21
Multiple Choice
Which device did you primarily use during setup?
Desktop or laptop
Phone
Tablet
Other
Q22
Dropdown
What is your age?
Under 18
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q23
Dropdown
What is your gender? (optional)
Woman
Man
Nonbinary or another gender
Prefer to self-describe
Prefer not to say
Q24
Dropdown
Which country are you located in? (optional)
United States
United Kingdom
Canada
Australia
Germany
France
India
Brazil
Japan
Other
Q25
Chat Message
Thank you for your time! Your responses have been recorded and will help us improve the setup experience. You may now close this window.
Frequently Asked Questions
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AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
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