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Parametric Insurance Trust & Payout Confidence Survey

Measures policyholder understanding of parametric triggers and trust in automated payout mechanisms, identifying key trust drivers, barriers, and basis-risk tolerance to inform product design and communication strategies.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

29 questions · ~4 min
Q01
Long Text

Welcome! Thank you for participating in this voluntary survey about insurance experiences and preferences. It takes approximately 5–7 minutes to complete. There are no right or wrong answers—we are interested in your honest opinions. Your responses are anonymous, will be reported only in aggregate, and no personal identifiers are collected. You may skip any question or stop at any time.

Q02
Multiple Choice

Are you currently covered by any personal or business insurance policy?

Q03
Multiple Choice

Which of the following types of insurance do you currently hold? Please select all that apply.

Q04
Multiple Choice

How familiar are you with parametric insurance triggers?

Q05
Multiple Choice

Have you ever received a payout from a parametric insurance policy?

Q06
Long Text

Parametric payouts are based on an index (e.g., wind speed), which may not perfectly match your actual loss. How acceptable is this trade-off to you?

Q07
Multiple Choice

How would you prefer to receive updates on trigger status and payouts? Please select all that apply.

Q08
Long Text

Based on your responses in this survey, what would help you feel more confident in parametric insurance triggers and payouts? Please share any additional thoughts.

Q09
Long Text

What is your age?

Q10
Long Text

Thank you for participating! Your responses have been recorded and will be used to improve parametric insurance products and communications. You may now close this window.

Q11
Long Text

Parametric insurance pays a fixed amount when a predefined, independently measured index (e.g., wind speed, rainfall, earthquake intensity) meets an agreed threshold—without requiring an adjuster to assess individual losses.

Q12
Long Text

If you have received a parametric payout, how satisfied were you with the speed of the payout?

Q13
Long Text

Imagine a hurricane where wind speeds clearly exceed the trigger threshold. How much would you trust the payout in this scenario?

Q14
AI Interview

We'd like to explore your thoughts on parametric insurance a bit further. An AI moderator will ask you a couple of follow-up questions based on your earlier responses.

Q15
Multiple Choice

What is your gender?

Q16
Multiple Choice

Based on the description above, which statement best describes a parametric trigger?

Q17
Long Text

If you have received a parametric payout, how satisfied were you with the accuracy of the payout amount relative to your expectations?

Q18
Long Text

Now imagine an earthquake where seismic readings fall just below the trigger threshold, but you still suffered damage. How much would you trust the decision not to pay out?

Q19
Long Text

In which region do you currently reside?

Q20
Multiple Choice

Have you ever had an insurance policy that used a parametric trigger?

Q21
Long Text

If you have received a parametric payout, how satisfied were you with the clarity of communication throughout the process?

Q22
Long Text

Finally, imagine a drought where the rainfall index says conditions are normal, but local crop damage is evident. How much would you trust the index-based decision?

Q23
Multiple Choice

What is the highest level of education you have completed?

Q24
Long Text

How much do you trust that a parametric policy would pay the correct amount when its trigger condition is met?

Q25
Multiple Choice

Which of the following best describes your current employment status?

Q26
Long Text

How confident are you that the data sources used to determine parametric triggers (e.g., weather stations, seismic sensors) are accurate and reliable?

Q27
Multiple Choice

Do you currently work in the insurance or risk management industry?

Q28
Long Text

Please rank the following factors by how important each is to your trust in parametric payouts. Drag to reorder (1 = most important).

Q29
Multiple Choice

Which of the following concerns, if any, might make you hesitate to trust a parametric payout? Please select all that apply.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.