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Auto Insurance Telematics (UBI) Policyholder Survey Template

Gauge policyholder attitudes on telematics-based auto insurance pricing: comfort, incentives, fairness, privacy, adoption. Launch this UBI survey template.

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AI-Powered Questions

Intelligent follow-up questions based on responses

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Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
multiple choice
Which of the following best describes your experience with usage-based insurance (UBI)/telematics on your personal auto policy?
  • Currently enrolled in a UBI/telematics program
  • Previously enrolled, but not currently
  • Offered by my insurer, but I declined
  • Not offered by my insurer
  • Not sure
Q2
multiple choice
Which type of telematics program are/were you enrolled in?
  • Continuous app-based driving monitoring
  • Plug-in device (OBD-II) or built-in car connectivity
  • Pay-per-mile program
  • Initial trial/short-term monitoring only
  • Not sure
Q3
rating
Overall, how satisfied are/were you with your telematics program?
Q4
opinion scale
How fair was the price you experienced with telematics compared to traditional pricing?
Q5
opinion scale
Since enrolling, how have your driving habits changed (e.g., speeding, braking)?
Q6
opinion scale
How comfortable are you with the amount of driving data your insurer collects in your program?
Q7
multiple choice
What is the main reason you are not enrolled in a UBI/telematics program?
  • Privacy concerns about location or behavior tracking
  • Unsure how the program works
  • Concern about possible premium increases
  • The discount seems too small
  • Potential battery/data usage or app performance
  • Not available from my insurer
  • I don’t drive enough to benefit
  • Prefer not to use a smartphone while driving
Q8
numeric
If you were to enroll, what minimum guaranteed discount (%) would you need to sign up? Enter a whole number.
Q9
numeric
What ongoing discount (%) would feel fair for sharing detailed driving data? Enter a whole number.
Q10
ranking
Rank the following telematics features by importance to you (1 = most important).
Q11
matrix
How comfortable are you with your insurer collecting each of the following data types?
Q12
multiple choice
What data-sharing cadence would you prefer for pricing and feedback?
  • I prefer not to share driving data
  • Share only at policy start or renewal
  • Share monthly summaries
  • Share per trip
  • Share continuously in real time
Q13
multiple choice
Which one of the following would you most want in return for sharing driving data?
  • A clear breakdown of how my price is calculated
  • A personal driving score
  • Tips to improve my score
  • Ability to pause data collection
  • A map of my trips
  • Incident/crash detection assistance
  • In-app privacy controls
Q14
opinion scale
Overall, how fair is it for insurers to use driving data to set auto insurance prices?
Q15
rating
How likely are you to enroll (or stay enrolled) in telematics at your next renewal?
Q16
multiple choice
Attention check: To confirm you are paying attention, please select “I am paying attention” below.
  • I am paying attention
  • I am not paying attention
  • Prefer not to say
Q17
dropdown
What is your age range?
Q18
multiple choice
What is your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q19
dropdown
Where do you primarily reside?
Q20
multiple choice
What is the highest level of education you have completed?
  • Less than high school
  • High school or equivalent
  • Some college/associate degree
  • Bachelor’s degree
  • Graduate/professional degree
  • Prefer not to say
Q21
multiple choice
What is your current employment status?
  • Employed full time
  • Employed part time
  • Self-employed
  • Unemployed and seeking work
  • Student
  • Retired
  • Homemaker/caregiver
  • Prefer not to say
Q22
numeric
Approximately how many miles do you drive in a typical month? Enter a whole number. (If you use kilometers, enter the mile equivalent.)
Q23
multiple choice
What is your primary vehicle use?
  • Commuting to work or school
  • Household errands
  • Rideshare/delivery driving
  • Leisure/road trips
  • Business use (non-delivery)
  • Other (please specify)
Q24
chat message
Welcome! This brief survey asks about your experience and views on usage-based (telematics) auto insurance. There are no right or wrong answers.
Q25
long text
Is there anything else you would like to share about telematics-based insurance or this survey?
Max 600 chars
Q26
ai interview
AI Interview: 2 Follow-up Questions on your views about usage-based insurance
AI Interview
Q27
chat message
Thank you for participating—your responses have been recorded.

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Auto Insurance Telematics (UBI) Policyholder Survey Template - Survey Template | QuestionPunk