AR Virtual Try-On Realism & Purchase Confidence Study
Measures perceived realism, fit accuracy, and purchase confidence for augmented reality try-on features. Designed for e-commerce UX researchers seeking to identify AR experience gaps that drive returns and reduce conversion.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
How often do you shop online for apparel, accessories, or cosmetics?
- Several times a week
- About once a week
- 2–3 times a month
- About once a month
- Less often
Thinking about your most recent experience, how realistic did the AR try-on appear to you overall?
How confident are you in making a purchase decision after using AR try-on?
Rank the following barriers to AR try-on use from most to least impactful.
- Camera/privacy concerns
- Setup or calibration friction
- Limited device support
- Poor realism or accuracy
- Unclear sizing guidance
Based on your responses in this survey, what is the single most important improvement that would increase your confidence to purchase after using AR try-on? Please also share any additional thoughts about your AR try-on experiences.
What is your age group?
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65+
- Prefer not to say
Thank you for completing this survey. Your feedback will help improve AR try-on experiences for online shoppers. All responses are anonymous and will be reported in aggregate only.
When did you last use an AR try-on feature while shopping online or in-store?
- Within the past week
- 1–4 weeks ago
- 1–3 months ago
- More than 3 months ago
- I've never used AR try-on
How accurately did the AR try-on represent the product's color?
Compared with static product photos, how does AR try-on affect your likelihood to purchase?
- Much less likely to purchase
- Somewhat less likely
- No change
- Somewhat more likely
- Much more likely
- Not sure
Which of the following improvements would most increase your confidence to purchase after using AR try-on? Select up to 3.
- Better size/fit guidance
- Improved color accuracy
- More realistic lighting and shadows
- Smoother and more stable tracking
- Higher texture and detail quality
- Easier setup and calibration
- Clearer size conversion charts
Which best describes your gender?
- Woman
- Man
- Non-binary
- Prefer not to say
On which devices have you used AR try-on? Select all that apply.
- Smartphone
- Tablet
- Laptop/desktop with webcam
- In-store smart mirror/kiosk
- Other
How accurately did the AR try-on represent the product's fit or sizing?
After purchasing an item you previewed with AR try-on, did you notice any of the following mismatches? Select all that apply.
- Color looked different in person
- Size/fit was inaccurate
- Material/texture felt different
- Lighting was misleading
- Product proportions seemed off
- No noticeable mismatch
- I haven't purchased after using AR try-on
- Other
In which region do you currently reside?
- North America
- Europe
- Asia-Pacific
- Latin America
- Middle East/Africa
- Other
How accurately did the AR try-on represent the product's texture and detail?
How realistic were the lighting and shadows in the AR try-on?
How stable and smooth was the AR tracking (i.e., did the virtual item stay in place as you moved)?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.
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