Electronic Signature UX & Workflow Survey Template

Use this template to capture user feedback on your electronic signature flow. Measure clarity, trust, and friction to boost completion rates, security, and UX.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Multiple Choice

When did you most recently complete an e-signature?

In the last 7 days
8–30 days ago
1–3 months ago
4–12 months ago
More than 12 months ago

Multiple Choice

Which device did you primarily use for that session?

Smartphone
Desktop or laptop
Tablet
Public/shared computer

Multiple Choice

Which e-signature service(s) did you use for that session? Select all that apply.

DocuSign
Adobe Acrobat Sign
Dropbox Sign (HelloSign)
PandaDoc
SignNow
OneSpan Sign
Built-in e-signature in another product
Another provider
Not sure

Opinion Scale

How clear were the steps in that e-signature process?

Range: 1 – 10

Min: Very unclearMid: NeutralMax: Very clear

Rating

How much did you trust the process to protect your documents and identity?

Scale: 11 (star)

Min: Low trustMax: High trust

Matrix

Please rate your agreement with the following about that session.

Rows	Strongly disagree	Disagree	Neither agree nor disagree	Agree	Strongly agree
I knew who was requesting my signature.	•	•	•	•	•
The document preview was easy to review on my device.	•	•	•	•	•
Security indicators (e.g., lock icons, verification) were clear.	•	•	•	•	•
I understood what information would be shared.	•	•	•	•	•
Required and optional fields were easy to tell apart.	•	•	•	•	•
I felt confident my signature was legally valid.	•	•	•	•	•

Multiple Choice

Which steps caused friction, if any? Select all that apply.

None of the above (no friction)
Opening the email or link
Creating or logging into an account
Identity verification (e.g., code, ID check)
Navigating pages or fields
Understanding required actions
Uploading attachments
Payment or billing step
Slow loading or errors
Accessibility (zoom, text size, contrast)
Declining or requesting changes

Numeric

About how many minutes did that session take to complete?

Accepts a numeric value

Whole numbers only

Ranking

Rank the following by how much they increased your trust (1 = most).

Drag to order (top = most important)

Clear sender identity
Security badges or lock icons
Email/phone verification or one-time code
Audit trail summary
Legal disclaimers or consent text
Recognizable brand of the e-signature provider

Q10

Multiple Choice

Attention check: Please select "Three" from the options below.

One
Two
Three
Four

Q11

Multiple Choice

What was the outcome of that signing session?

Completed without issues
Completed with minor issues
Abandoned and completed later
Abandoned and did not complete

Q12

Opinion Scale

How likely are you to use the same e-signature provider again?

Range: 1 – 10

Min: Very unlikelyMid: NeutralMax: Very likely

Q13

Long Text

What is one change that would have made the experience clearer or smoother?

Max 600 chars

Q14

Multiple Choice

For that most recent e-signature, which best describes your role?

I was the signer only
I was both signer and sender
I sent documents for others to sign
I administer e-signature for my organization
Other/Not sure

Q15

Dropdown

What is your age group?

18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say

Q16

Multiple Choice

How do you describe your gender?

Man
Woman
Non-binary
Prefer not to say

Q17

Dropdown

Where do you currently live?

North America
Latin America & Caribbean
Europe
Middle East & North Africa
Sub-Saharan Africa
South Asia
East Asia
Southeast Asia
Oceania
Prefer not to say

Q18

Dropdown

What is the highest level of education you have completed?

Less than high school
High school or equivalent
Some college, no degree
Trade/technical/vocational training
Associate degree
Bachelor’s degree
Postgraduate degree
Prefer not to say

Q19

Multiple Choice

What is your current employment status?

Employed full-time
Employed part-time
Self-employed
Unemployed and looking
Student
Homemaker/caregiver
Retired
Prefer not to say

Q20

Long Text

Is there anything else you’d like to share about your e-signature experience?

Max 600 chars

Q21

AI Interview

AI Interview: 2 Follow-up Questions on Your E-signature Experience

AI InterviewLength: 2Personality: [Object Object]Mode: Fast

Q22

Chat Message

Thank you for your time—your feedback helps improve e-signature experiences!

Frequently Asked Questions

What is QuestionPunk?

QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.

How do I create my first survey?

Sign up, then decide how you want to build: let the AI generate a survey from your prompt, pick a template, or start from scratch. Choose question types, set logic, and preview before sharing.

How can I share surveys with my team?

Send a project link so teammates can view and collaborate instantly.

Can the AI generate a survey from a prompt?

Yes. Provide a prompt and QuestionPunk drafts a survey you can tweak before sending.

How long does support typically take to reply?

We reply within 24 hours—often much sooner. Include key details in your message to help us assist you faster.

Can I export survey results?

Absolutely. Export results as CSV straight from the results page for quick data work.

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