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Cross-Currency Price Display Trust & Clarity Study

Measures how online shoppers perceive, interpret, and respond to prices displayed in foreign currencies, evaluating display format clarity, perceived fairness, trust, and behavioral impact to guide global ecommerce pricing UX.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

26 questions · ~4 min
Q01
Long Text

Welcome to this study on how online shoppers experience prices shown in different currencies. Your participation is voluntary, and you may stop at any time. There are no right or wrong answers—we are interested in your honest opinions and experiences. All responses are confidential and will be reported in aggregate only. This survey takes approximately 6–8 minutes to complete.

Q02
Multiple Choice

In the last 30 days, have you purchased anything online?

Q03
Multiple Choice

Where did you encounter prices shown in a different currency? Select all that apply.

Q04
Long Text

Overall, how clear or unclear were the price displays you saw that used a different currency?

Q05
Multiple Choice

How did seeing prices in a different currency affect what you did? Select all that apply.

Q06
Multiple Choice

Which approach would you most prefer when a site sells in a currency different from yours?

Q07
AI Interview

We'd like to explore your thoughts on cross-currency pricing in a bit more depth. An AI moderator will ask you a couple of follow-up questions based on your earlier answers.

Q08
Long Text

What is your age?

Q09
Long Text

Thank you for your time. Your feedback will help improve how prices are displayed for shoppers around the world.

Q10
Multiple Choice

In the last 90 days, have you seen prices displayed in a currency other than your local currency while shopping online?

Q11
Multiple Choice

Which of the following price display formats did you encounter? Select all that apply.

Q12
Long Text

How clear was the converted price amount (i.e., the price shown in your local currency)?

Q13
Long Text

Please briefly describe one experience with prices shown in a different currency that stood out to you. What worked well, and what didn't?

Q14
Long Text

If a site displayed both the seller's currency and your local currency side by side, how would that affect your trust in the site?

Q15
Long Text

Based on your responses in this survey, please share any additional thoughts or feelings about seeing prices in different currencies while shopping online.

Q16
Multiple Choice

How do you describe your gender?

Q17
Multiple Choice

Were taxes, duties, or additional fees shown before you reached checkout?

Q18
Long Text

How clear were any additional fees, taxes, or duties displayed?

Q19
Long Text

If a site displayed prices in a currency other than your own, how easy or difficult would it be for you to understand the final amount you would pay?

Q20
Long Text

In which country or territory do you currently live?

Q21
Long Text

How clear was the exchange rate or conversion information provided?

Q22
Long Text

How important is it to you that a site shows an up-to-date exchange rate or timestamp alongside converted prices?

Q23
Long Text

What is the highest level of education you have completed?

Q24
Long Text

How clear was the final total amount you would actually be charged?

Q25
Multiple Choice

What is your current employment status?

Q26
Long Text

Thinking about those sites, how fair or unfair did the pricing feel overall?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.