Q01
Long Text
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E-commerce Vendor Performance Scorecard
Collects structured partner feedback on reliability, delivery, communication, and value over a 90-day period to generate actionable supplier performance scorecards for operations optimization.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
17 questions · ~4 min
Q02
Long Text
Over the last 90 days, how reliable has our overall service delivery been (e.g., order accuracy, fulfillment consistency)?
Q03
Long Text
Over the last 90 days, how satisfied are you with our response speed to your inquiries or requests?
Q04
Long Text
Over the last 90 days, how would you rate the overall value for money of our services?
Q05
AI Interview
Based on your survey responses, we'd like to understand your experience in more depth. What is the single most important thing we should improve in the next quarter, and why?
Q06
Multiple Choice
What is your primary role?
Q07
Long Text
Thank you for completing this review. Your feedback is valuable and will be used to improve our partnership operations over the coming quarter. You may now close this window.
Q08
Long Text
Over the last 90 days, how would you rate the timeliness of our deliveries?
Q09
Long Text
Over the last 90 days, how clear and consistent have our communications been (e.g., requirements, updates, specifications)?
Q10
Multiple Choice
Compared with other vendors you work with, how would you rate our overall operations performance?
Q11
Long Text
Approximately how long have you been working with us?
Q12
Long Text
Over the last 90 days, how would you rate the quality of our products or services?
Q13
Multiple Choice
Which communication channels have been most effective when working with us over the last 90 days? Select up to 2.
Q14
Long Text
How likely are you to recommend expanding our partnership over the next 12 months?
Q15
Multiple Choice
Where are you primarily based?
Q16
Long Text
Approximately how many critical issues (e.g., order blocks, major defects) did you experience with us in the last 90 days?
Q17
Multiple Choice
What is your typical monthly order volume with us?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.