Rate vendors on reliability, quality, delivery, responsiveness, and value from the last 90 days. Generate a supplier scorecard to optimize e-commerce ops.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
21
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! This brief survey takes about 5 minutes. Please answer based on the last 90 days. Your feedback helps us improve.
Q2
Opinion Scale
Overall, how reliable was our service in the last 90 days?
Range: 1 – 10
Min: Very unreliableMid: NeutralMax: Very reliable
Q3
Matrix
Please rate our delivery and quality performance in the last 90 days.
Rows
Very poor
Poor
Fair
Good
Excellent
On-time order fulfillment
•
•
•
•
•
Order accuracy
•
•
•
•
•
Product quality consistency
•
•
•
•
•
Proactive issue identification
•
•
•
•
•
Dispute and return handling
•
•
•
•
•
Q4
Numeric
How many critical issues did you encounter with us in the last 90 days? (e.g., order blocks, major defects)
Accepts a numeric value
Whole numbers only
Q5
Rating
How satisfied are you with our response speed to inquiries in the last 90 days?
Scale: 11 (star)
Min: Very dissatisfiedMax: Very satisfied
Q6
Multiple Choice
Which communication channels were most effective for you in the last 90 days? Select up to 2.
Email
Slack/instant messaging
Ticketing portal
Scheduled calls/meetings
Ad-hoc phone calls
Shared docs/trackers
Q7
Opinion Scale
How clear were our requirements and updates in the last 90 days?
Range: 1 – 10
Min: Not clearMid: Somewhat clearMax: Very clear
Q8
Rating
Overall, how would you rate the value for money of our services?
Scale: 11 (star)
Min: Poor valueMax: Great value
Q9
Multiple Choice
Compared with other vendors you work with, our operations performance is:
Below average
About average
Above average
Best-in-class
Not sure / can't compare
Q10
Opinion Scale
How likely are you to recommend expanding our partnership in the next 12 months?
Range: 1 – 10
Min: Not at all likelyMax: Extremely likely
Q11
Long Text
What is one thing we should improve next quarter?
Max 600 chars
Q12
Long Text
What should we keep doing because it works well for you?
Max 600 chars
Q13
Long Text
Any other feedback you would like to share?
Max 600 chars
Q14
AI Interview
AI Interview: 2 Follow-up Questions on partnership performance
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 12
Q15
Multiple Choice
What is your primary role?
Operations
Procurement
Category/Buying
Logistics
Customer Support
Finance/Accounts Payable
Executive/Leadership
Other
Q16
Short Text
If you selected "Other," please specify your role.
Max 100 chars
Q17
Numeric
Approximately how long have we worked together? Enter the number of months.
Accepts a numeric value
Whole numbers only
Q18
Multiple Choice
Where are you primarily based?
North America
Europe
APAC
LATAM
Middle East & Africa
Q19
Multiple Choice
Typical monthly order volume with us:
<100 orders
100-499 orders
500-1,999 orders
2,000-9,999 orders
10,000+ orders
Q20
Multiple Choice
Attention check: To confirm you are paying attention, please select "I am paying attention."
I am paying attention
I am not paying attention
Prefer not to say
Q21
Chat Message
Thank you for your time—your input helps us improve. You may now close this window.
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.
How do I create my first survey?
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Can the AI generate a survey from a prompt?
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How long does support typically take to reply?
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Can I export survey results?
Absolutely. Export results as CSV straight from the results page for quick data work.