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Community Program & Engagement Feedback Survey

Gauges how satisfied community members are with an organization's programs, services, and communication, and what would most improve their experience. Built for nonprofits, civic groups, and neighborhood associations; the AI follow-up interview digs into the specific experience behind each person's satisfaction rating and top priority instead of settling for a number.

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샘플 질문

템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.

질문 14개 · 약 7분
Q01
메시지

Thanks for taking a few minutes to share your feedback on our programs and community involvement. Your honest input shapes what we do next. Your responses are completely confidential and anonymized. This should take about 5-6 minutes.

Q02
의견 척도필수

Overall, how satisfied are you with your experience with our organization over the past year?

척도: 1 – 7
최소:Very dissatisfied최대:Very satisfied
Q03
객관식필수

In the last 12 months, how often have you attended an event or participated in a program we offer?

  • Not at all
  • Once
  • A few times
  • Monthly
  • Weekly or more
Q04
객관식

Which of the following programs or services have you used in the last year? Select all that apply.

  • (Replace with Program A, e.g. Food Pantry)
  • (Replace with Program B, e.g. Youth Mentoring)
  • (Replace with Program C, e.g. Community Events)
  • (Replace with Program D, e.g. Volunteer Opportunities)
  • (Replace with Program E, e.g. Support Groups)
Q05
매트릭스필수

How would you rate us on each of the following?

5개 행 × 5개 열
  • Communication about events and updates
  • Friendliness and helpfulness of staff/volunteers
  • Variety of programs offered
  • Accessibility of times, locations, and facilities
  • Value for any fees or time invested
열: Poor · Fair · Good · Very good · Excellent
Q06
최선·최악 선택형(MaxDiff)필수

If we could only tackle a few improvements this year, which matter most to you?

  • More evening or weekend program times
  • Lower costs or fees for participants
  • Better communication about events and deadlines
  • More variety in programs offered
  • Improved accessibility (parking, transit, disability access)
  • More volunteer opportunities
  • Clearer ways to give feedback or raise concerns
  • Stronger sense of community and belonging at events
세트별 최선·최악 선택최선:Most important to improve최악:Least important to improve
Q07
AI 인터뷰

Probe the reasoning behind the respondent's overall satisfaction rating and the improvement they ranked as most important in the trade-off exercise. Ask them to describe one specific recent program, event, or interaction that shaped that view, what exactly happened, and what could have been done differently. If satisfaction was high but they still flagged an urgent priority, explore that gap directly.

Q08
의견 척도필수

How likely are you to recommend getting involved with us to a friend or neighbor?

척도: 0 – 10
최소:Not at all likely최대:Extremely likely
Q09
장문형

Is there anything else you'd like us to know — an idea, concern, or something we did well that we should keep doing?

Q10
메시지

Last, a few quick optional questions to help us understand who we're hearing from.

Q11
객관식

How long have you been involved with our organization or community?

  • Less than 6 months
  • 6 months to 2 years
  • 2 to 5 years
  • More than 5 years
  • Prefer not to say
Q12
객관식

Which age range do you fall into?

  • Under 18
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
Q13
단문형

What neighborhood or area do you live in? (Optional — helps us see where our reach is strongest and weakest.)

Q14
메시지

Thank you for sharing your time and honesty! Your responses will be reviewed by our team to shape next year's programs, and no individual answers will be shared outside the organization.

포함된 기능

  • AI 후속 질문

    정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.

  • 주의력 확인 장치

    성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.

  • AI가 작성한 문안

    문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.

  • 자동 리포트

    응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.

다른 서비스와 비교

다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.

이 템플릿을 선택하는 이유

  • Includes a dedicated AI follow-up interview that probes the reasoning behind each person's satisfaction rating and their top-priority improvement, instead of stopping at a number
  • Pairs a matrix rating of specific program/service dimensions with a MaxDiff prioritization question, so you learn both how you're doing and what to fix first
  • Captures usage patterns (frequency of attendance, which programs/services used) and tenure/demographics for segmenting who is satisfied and who isn't
  • Closes with an open-ended long-text question and a clear closing message about how responses will be reviewed, plus optional light demographic and neighborhood questions for context

Jotform

Community Education Feedback Form Template

A static, fielding-ready form aimed at gathering feedback on community education programs. It's easy to customize and deploy quickly, but it collects fixed-choice and open-text responses with no mechanism to dig deeper into any individual answer.

잘하는 점

  • Ready-to-use template with drag-and-drop form builder customization
  • Focused specifically on education/community program feedback
  • Simple to deploy without technical setup

아쉬운 점

  • No adaptive follow-up questioning — every respondent sees the same static fields regardless of their answers
  • No voice interview option or guided screen-share tasks
  • No automated per-response quality scoring or AI-generated analysis report

SurveyMonkey

HOA Survey Template: Questions for Homeowners

A homeowner/neighborhood association-focused survey template, relevant to civic and community groups similar to QuestionPunk's target audience. It's a standard fixed-question template built for broad distribution rather than deep individual follow-up.

잘하는 점

  • Backed by SurveyMonkey's established survey distribution and benchmarking tools
  • Purpose-built for HOA/neighborhood association use cases
  • Quick to launch for broad community distribution

아쉬운 점

  • Static question set with no adaptive AI follow-up interview to probe individual responses
  • No voice AI interview or guided task capability
  • No transparent, published methodology for how responses are analyzed

Typeform

Post-Program Feedback Form Template

A conversational-style template for collecting feedback after a program ends, with Typeform's typical clean one-question-at-a-time flow. It's well suited for general post-program satisfaction capture but doesn't adapt its questions based on what a respondent says.

잘하는 점

  • Polished, conversational one-question-at-a-time interface
  • Good general fit for post-program satisfaction capture
  • Easy visual customization within Typeform's builder

아쉬운 점

  • No adaptive AI follow-up questioning tied to a respondent's specific rating or priority
  • No voice interview or screen-share guided task option
  • No automated quality scoring or auto-generated report on responses

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