Campaign Donor Motivation and Retention Survey
Captures why donors gave to a specific fundraising or political campaign, how smooth the giving experience felt, and how likely they are to give again — with an AI follow-up that digs into the real reasons behind a donor's likelihood-to-repeat score instead of a generic satisfaction rating. Built for nonprofits, campaigns, and cause marketers running donation drives.
샘플 질문
템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.
How did you first learn about this campaign?
- Social media
- Text message
- Direct mail
- Word of mouth from a friend or family member
- Website or search
- An event
- Other
Thinking about your decision to donate, which of these mattered most and which mattered least?
- Belief in the cause or impact
- Trust in the organization or candidate
- Personal connection to the issue
- Urgency of the appeal or deadline
- How easy the giving process was
- Seeing others (friends, peers) already giving
- A matching gift offer
- Tax benefits of donating
How easy was the actual process of making your donation (finding the link, filling out the form, completing payment)?
How compelling was the message asking you to donate?
How likely are you to donate to this same campaign or organization again in the next 12 months?
Probe the reasoning behind the respondent's likelihood-to-donate-again score, anchoring on the specific number they gave. If it's low (0-6), find out what would need to change — trust, communication, cost of living, disagreement with how funds were used, or something else — and whether it's about the cause or the experience. If it's high (7-10), find out what single thing would most increase their gift size or frequency next time.
Going forward, how would you prefer to give to this cause?
- One-time gifts only, as I choose
- A small recurring monthly donation
- A larger annual donation
- Not sure yet
How would you prefer to hear about future updates or asks from this campaign?
- Text message
- Social media
- Phone call
- Direct mail
- I'd rather not be contacted again
In the past 12 months, roughly how many other causes or campaigns have you donated to (besides this one)?
Which age range do you fall into?
- Under 25
- 25-34
- 35-44
- 45-54
- 55-64
- 65 or older
- Prefer not to say
Which best describes your household income?
- Under $50,000
- $50,000-$99,999
- $100,000-$149,999
- $150,000 or more
- Prefer not to say
That's everything — thank you for your generosity and for your time today. Your feedback goes directly into how we plan future donation campaigns and donor communications.
포함된 기능
AI 후속 질문
정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.
주의력 확인 장치
성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.
AI가 작성한 문안
문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.
자동 리포트
응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.
다른 서비스와 비교
다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.
이 템플릿을 선택하는 이유
- Goes beyond a one-time transaction to ask why donors gave, using an AI follow-up interview that probes the real reasoning behind each respondent's likelihood-to-donate-again score instead of stopping at a flat rating
- Pairs behavioral diagnostics (rating how easy the actual giving process was) with motivational diagnostics (opinion scale on message strength, MaxDiff on what mattered most/least in the decision to give) in a single flow
- Captures forward-looking preferences — preferred way to give again and preferred channel for future updates/asks — so retention insights are immediately actionable
- Adds context via other-causes-donated and basic demographics, then compiles everything into an auto-generated report instead of raw export data
Jotform
Campaign Donation Form TemplateThis is a transactional donation form (name, amount, payment details) for collecting a gift, not a survey exploring donor motivation or retention. It's a fielding-ready template, but for a different purpose than diagnosing why someone gave or whether they'll return.
잘하는 점
- Drag-and-drop form builder with payment/checkout integrations typical of Jotform's donation templates
- Quick to deploy for actually processing a donation, not just researching it
- Broad template library covering many campaign/fundraising use cases
아쉬운 점
- No questions probing motivation, message effectiveness, or likelihood to repeat — it's built to collect money, not insight
- Static form fields only; no adaptive follow-up that digs into a donor's reasoning
- No automated per-response quality scoring or auto-generated donor-insight report
SurveyMonkey
Campaign Donation Form TemplateDespite the SurveyMonkey branding, this is again framed as a donation-collection form rather than a post-donation motivation/retention survey. Useful for capturing gift and contact details, but it doesn't investigate why donors gave or what drives repeat giving.
잘하는 점
- Backed by SurveyMonkey's established survey platform and distribution tools
- Simple to customize for basic donor/contact data collection
- Familiar interface for teams already using SurveyMonkey for other research
아쉬운 점
- Static question set with no adaptive AI follow-up to explore the reasoning behind a donor's retention likelihood
- No voice AI interview option or guided task/screen-share capability
- No transparent, inspectable AI prompts or automated per-response quality scoring — reporting is limited to standard survey analytics
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