QuestionPunkQuestionPunk
무료로 시작하기
모든 템플릿

Client Project Satisfaction & Delivery Review

Measures how satisfied clients or stakeholders are with a completed or in-flight project — covering scope clarity, timeliness, budget adherence, communication, and deliverable quality — with an AI follow-up that digs into the real story behind the overall rating instead of a generic star score. Built for agencies, consultancies, and internal project teams running post-project or milestone reviews.

이 템플릿 사용하기템플릿 더 둘러보기

샘플 질문

템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.

질문 12개 · 약 7분
Q01
메시지

Thanks for taking a few minutes to reflect on this project! Your honest feedback helps the team improve how we deliver. Your responses are completely confidential and anonymized. This should take about 5 minutes.

Q02
단문형필수

Which project or engagement is this feedback about? (Template note: pre-fill this with the project name if sending via a personalized link.)

Q03
의견 척도필수

Overall, how satisfied are you with how this project was delivered?

척도: 1 – 7
최소:Very dissatisfied최대:Very satisfied
Q04
매트릭스필수

How much do you agree with each statement about this project?

6개 행 × 5개 열
  • The scope and goals were clear from the start
  • The team communicated proactively about progress and issues
  • Deliverables met the quality we expected
  • The project stayed on schedule
  • The project stayed within budget
  • 외 1개
열: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q05
객관식필수

How did the final timeline compare to what was originally agreed?

  • Finished ahead of schedule
  • Finished on schedule
  • Finished with minor delays
  • Finished with major delays
  • Project is still ongoing
Q06
순위 매기기

Rank the following in order of how much they influenced your overall satisfaction with this project, from most to least important.

  1. Clarity of scope and requirements
  2. Communication and responsiveness
  3. Quality of deliverables
  4. Timeliness
  5. Budget adherence
  6. How well changes were handled
드래그하여 순위 지정
Q07
의견 척도필수

How likely are you to work with this team again on a future project?

척도: 0 – 10
최소:Not at all likely최대:Extremely likely
Q08
AI 인터뷰

Probe the real story behind the respondent's overall satisfaction score, anchoring on whichever statement in the agreement battery they rated lowest (scope, communication, quality, timeliness, budget, or change handling). Ask for a specific moment or decision that shaped their view, not a general impression. If satisfaction was high, probe what specifically the team should keep doing on the next project; if it was low or they flagged delays/budget issues, probe what a good recovery would have looked like and whether the issue was ever surfaced to them proactively.

Q09
장문형

What is the one thing we could have done differently to make this project go better?

Q10
객관식

What was your role on this project?

  • Primary decision-maker / budget owner
  • Day-to-day project contact
  • End user of the deliverable
  • Executive sponsor
  • Prefer not to say
Q11
객관식

What is the approximate size of your organization?

  • 1-10 employees
  • 11-50 employees
  • 51-250 employees
  • 251-1000 employees
  • 1000+ employees
  • Prefer not to say
Q12
메시지

That's everything — thank you for the candid feedback! We'll route this to the project team and use it to improve how we plan, communicate, and deliver future engagements.

포함된 기능

  • AI 후속 질문

    정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.

  • 주의력 확인 장치

    성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.

  • AI가 작성한 문안

    문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.

  • 자동 리포트

    응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.

다른 서비스와 비교

다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.

이 템플릿을 선택하는 이유

  • Includes an AI follow-up interview that probes the real story behind the overall satisfaction score instead of leaving it as a flat rating
  • Covers the full delivery lifecycle in one flow — scope clarity, timeline vs. original agreement, budget adherence, communication, and deliverable quality — plus a ranking question on what drove satisfaction most
  • Captures role and organization size context so responses can be segmented by stakeholder type, and closes with an open-ended 'what could we have done differently' question for concrete improvement ideas
  • Auto-generates a report from responses, and the AI probing prompts are transparent rather than a black box

Jotform

Project Satisfaction Survey Form Template

A static, customizable form builder template covering general project satisfaction questions. Good for quick deployment and form styling, but it's a fixed question set with no mechanism to explore why a respondent gave a particular rating. Best suited to teams wanting a simple, low-cost intake form rather than deeper qualitative insight.

잘하는 점

  • Easy drag-and-drop customization within Jotform's form builder
  • Wide range of integrations (email, storage, CRM) typical of Jotform templates
  • Quick to deploy for basic satisfaction capture

아쉬운 점

  • Static question list with no adaptive follow-up to dig into a low or high rating
  • No built-in per-response quality scoring or automated qualitative analysis
  • No published methodology for how questions were designed or validated

SurveySparrow

Project Satisfaction Survey Template

A conversational-style survey template aimed at project satisfaction feedback, fitting the same use case as this template. It offers a chat-like respondent experience but relies on pre-set branching logic rather than true AI-driven follow-up questions tailored to each answer.

잘하는 점

  • Conversational survey format that can feel more engaging than a plain form
  • Templated question flow ready to launch quickly
  • Supports basic skip/branch logic for a more guided experience

아쉬운 점

  • No adaptive AI interviewer that generates follow-up questions based on the specific response content
  • No voice AI interview option or screen-share task capability
  • No automated per-response quality scoring or auto-generated analysis report

QuestionPro

Client Service Satisfaction Survey Template

A general client service satisfaction template rather than one specifically built around project delivery milestones (scope, timeline, budget). It's relevant as a broader client-feedback comparison but is less tailored to agency/consultancy project reviews than a purpose-built delivery-review survey.

잘하는 점

  • Backed by QuestionPro's established survey platform with broad analytics and reporting tools
  • Template covers general service satisfaction dimensions applicable across industries
  • Supports standard question types (ratings, multiple choice, open text)

아쉬운 점

  • Not focused on project-specific delivery factors like timeline-vs-agreed comparison or budget adherence
  • No adaptive AI follow-up interview to surface the story behind a satisfaction score
  • No voice AI interview or guided screen-share task option

Typeform

Client Satisfaction Form Template

A polished, conversational form template for general client satisfaction, useful for a clean respondent experience but not specific to project delivery mechanics like scope, timeline, or budget. It's a fixed-question template rather than an adaptive interview.

잘하는 점

  • Visually appealing, conversational one-question-at-a-time form design
  • Simple to customize branding and question wording
  • Good mobile completion experience typical of Typeform forms

아쉬운 점

  • No project-delivery-specific questions on scope, timeline vs. agreement, or budget adherence
  • No AI-driven follow-up probing tailored to the respondent's actual answer
  • No automated quality scoring or auto-generated report from responses

설문을 공개할 준비가 되셨나요?

이 템플릿을 편집기에서 열어 보세요. 첫 응답자가 보기 전에 모든 부분을 원하는 대로 바꿀 수 있습니다.

Use this template무료로 시작하기