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Quarterly Gig Worker Experience Check-In

A recurring quarterly pulse for gig and contract workers that tracks earnings satisfaction, scheduling flexibility, platform support, and intent to keep working with you next quarter. An AI follow-up interview digs into the real story behind their retention score instead of settling for the number alone.

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샘플 질문

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질문 14개 · 약 7분
Q01
메시지

Thanks for taking a few minutes to check in about this past quarter's gig work. Your responses are completely confidential and anonymized. Your honest answers help us fix what's not working — this takes about 8 minutes.

Q02
객관식필수

Which type of gig work did you do most this quarter? (Template note: replace with your own platform's gig categories, e.g. rideshare driving, food/grocery delivery, freelance task completion, home services.)

  • (Replace with category A)
  • (Replace with category B)
  • (Replace with category C)
  • (Replace with category D)
Q03
숫자필수

In a typical week this past quarter, about how many hours did you spend on this gig work?

Q04
의견 척도필수

How satisfied are you with what you earned from this gig work this quarter?

척도: 1 – 7
최소:Very dissatisfied최대:Very satisfied
Q05
의견 척도필수

How satisfied are you with how flexible your schedule was this quarter?

척도: 1 – 7
최소:Very dissatisfied최대:Very satisfied
Q06
매트릭스필수

Thinking about this past quarter, how much do you agree with each statement?

4개 행 × 5개 열
  • Earnings were paid out on time and as expected
  • Support responded quickly when I had an issue
  • I felt physically safe while doing this work
  • Changes to pay or policy were communicated clearly
열: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q07
객관식필수

Compared to last quarter, your earnings from this gig work...

  • Increased
  • Stayed about the same
  • Decreased
  • I'm not sure / this is my first quarter
Q08
의견 척도필수

How likely are you to keep doing this gig work with us next quarter?

척도: 0 – 10
최소:Not at all likely최대:Extremely likely
Q09
AI 인터뷰

Explore the reasoning behind the respondent's likelihood-to-continue rating for next quarter. If they rated it low (0-5), probe what specific event or change this quarter made them consider stopping, and whether it's something fixable. If they rated it high (8-10), find out what's working best and whether anything could still push them away. Also ask them to expand on whichever platform-experience statement they rated lowest in the earlier agreement battery, requesting a concrete recent example.

Q10
순위 매기기

Rank these in order of what would most improve your experience next quarter, starting with the most impactful.

  1. Higher pay per gig
  2. More predictable or flexible scheduling
  3. Faster support response
  4. Better safety measures
  5. Clearer communication about policy changes
드래그하여 순위 지정
Q11
객관식

How long have you been doing gig work with us?

  • Less than 3 months
  • 3-12 months
  • 1-3 years
  • More than 3 years
  • Prefer not to say
Q12
객관식

What is your age range?

  • Under 25
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
Q13
객관식

What is your gender?

  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q14
메시지

That's everything — thank you for the honest check-in! Your responses feed directly into a quarterly report we use to improve pay, scheduling, and support for gig workers like you.

포함된 기능

  • AI 후속 질문

    정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.

  • 주의력 확인 장치

    성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.

  • AI가 작성한 문안

    문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.

  • 자동 리포트

    응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.

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차별화 포인트

  • Includes a dedicated AI follow-up interview that explores the real reasoning behind each respondent's likelihood-to-continue rating, rather than stopping at the numeric score
  • Combines opinion-scale and matrix questions on earnings and scheduling satisfaction with a ranking question so respondents prioritize what would most improve next quarter
  • Captures tenure, work type, and demographic context (age, gender, how long they've worked with you) so retention trends can be segmented meaningfully
  • Built specifically for recurring quarterly use with gig and contract workers, closing with a transparent thank-you message and automatic reporting rather than a one-off generic form

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