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Internal Purchase Request Dialog Experience Survey

Evaluates how employees experience the internal purchase/order dialog used to request equipment, supplies, or redeem benefits — surfacing where the flow is clear versus confusing. An AI follow-up interview reconstructs the respondent's most recent request step by step to pinpoint exactly where hesitation or abandonment happened. Built for HR, IT, and procurement teams refining internal tools.

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질문 13개 · 약 7분
Q01
메시지

Hi! We're improving the internal purchase/request dialog (the tool you use to order equipment, supplies, or redeem benefits). Your responses are completely confidential and anonymized. This takes about 4-5 minutes and your honest experience — including any frustration — helps us fix it. Thanks for sharing!

Q02
객관식필수

In the last 3 months, how often have you used the internal purchase/request dialog?

  • Never
  • Once
  • A few times
  • Regularly (weekly or more)
Q03
객관식필수

What did you most recently try to request or purchase through this dialog?

  • Office equipment (e.g., laptop, monitor)
  • Software or a subscription license
  • Office supplies
  • A benefit or perk (Replace with your company's benefit categories)
  • Something else
Q04
의견 척도필수

How clear were the steps required to complete your request?

척도: 1 – 5
최소:Very confusing최대:Very clear
Q05
평점 척도필수

Overall, how easy was it to complete your most recent request from start to finish?

범위: 1 – 5
최소:Very difficult최대:Very easy
Q06
매트릭스필수

Thinking about that same request, how much do you agree with each statement about the dialog?

4개 행 × 5개 열
  • It was clear whether my request needed approval
  • Pricing or budget impact was clearly shown before I confirmed
  • I received a clear confirmation once I submitted
  • Error or warning messages (if any appeared) told me what to fix
열: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q07
객관식필수

Did you complete that request, or did you stop partway through?

  • Completed it fully
  • Completed it, but only after retrying
  • Abandoned it partway through
  • Still stuck / haven't finished
Q08
객관식

If you stopped or struggled, what was the main reason?

  • Wasn't sure what information was required
  • Approval process was unclear
  • Ran into an error I couldn't resolve
  • Took too long / too many steps
  • Found a workaround outside the dialog
Q09
AI 인터뷰

Walk the respondent through their most recent use of the purchase/request dialog step by step: what they were trying to get, where they hesitated or felt unsure, and what happened at the exact moment (if any) they considered giving up. If they abandoned or got stuck, probe what they did instead (workaround, asked a colleague, gave up entirely) and what single change would have prevented it. If they rated the experience highly, ask what specifically made it easy so it can be preserved.

Q10
장문형

If you could change one thing about how internal purchase or benefit requests work, what would it be?

Q11
객관식

Which department are you part of?

  • Engineering
  • Sales
  • Marketing
  • Operations
  • Finance
  • HR
  • (Replace with your department list)
  • Prefer not to say
Q12
객관식

How long have you been with the company?

  • Less than 6 months
  • 6 months to 2 years
  • 2 to 5 years
  • More than 5 years
  • Prefer not to say
Q13
메시지

That's everything — thank you! Your answers, along with everyone else's, go directly to the team redesigning the purchase/request flow so it's faster and clearer for the next person who uses it.

포함된 기능

  • AI 후속 질문

    정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.

  • 주의력 확인 장치

    성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.

  • AI가 작성한 문안

    문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.

  • 자동 리포트

    응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.

다른 서비스와 비교

다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.

이 템플릿을 선택하는 이유

  • Includes an AI follow-up interview that reconstructs the respondent's most recent purchase/request step-by-step to pinpoint exactly where hesitation or abandonment occurred, something static forms can't do.
  • Combines quantitative measures (clarity opinion scale, ease rating, agreement matrix) with qualitative depth (long-text and AI interview) so teams see both the 'what' and the 'why' of friction points.
  • Directly asks whether the request was completed or abandoned and why, then lets the AI interview dig into that specific incident rather than relying on generic satisfaction questions.
  • Closes with a transparent chat message explaining that responses feed into an auto-generated report for HR, IT, and procurement teams refining the internal tool.

QuestionPro

Internet Purchase Dialog Survey Template

A fielding-ready survey template focused on purchase dialog experience, though the framing ('Internet Purchase Dialog') suggests it may be oriented toward general online/consumer checkout flows rather than internal employee procurement tools. It offers standard closed-ended survey question types typical of QuestionPro's builder. Relevance to the internal HR/IT/procurement use case is plausible but not certain from the title alone.

잘하는 점

  • Ready-to-use template requiring no build-from-scratch setup
  • Likely includes standard rating/multiple-choice question types suited for quick deployment
  • Backed by a established survey platform with broad distribution options

아쉬운 점

  • No adaptive AI follow-up interview to probe individual respondents on their specific recent purchase attempt
  • No indication of automated per-response quality scoring or transparent prompt methodology
  • Appears oriented toward general/consumer purchase dialogs, not specifically internal employee equipment/benefit requests

Jotform

Create Free Purchase Order Request Form Templates - Purchase Order Request Form Templates

This is a form-building template gallery for purchase order request forms, designed for transactional data capture (item, quantity, approver) rather than for measuring employee experience or friction with the request process. It's a fielding-ready form, not an experience-diagnosis survey. Useful for processing requests, not for understanding why requests stall or confuse employees.

잘하는 점

  • Free tier and drag-and-drop form builder for quick creation
  • Templates designed specifically for purchase order transactional workflows
  • Wide library of variations for different request types

아쉬운 점

  • Static form fields only — no adaptive follow-up questioning to explore where hesitation occurred
  • Not designed to measure experience, clarity, or abandonment reasons, only to capture order data
  • No automated quality scoring or auto-generated experience reports

SurveySparrow

Purchase Order Request Form Template | For Requisition

A fielding-ready requisition/purchase order form template aimed at capturing structured order details, similar in purpose to Jotform's offering but delivered in SurveySparrow's conversational form style. It streamlines requesting items but isn't built to diagnose employee experience or pinpoint where the internal dialog itself confuses users. Good for operational intake, not experience research.

잘하는 점

  • Conversational, chat-style form format that may feel more approachable than a traditional form
  • Purpose-built for requisition/order data capture
  • Likely integrates with SurveySparrow's broader survey distribution tools

아쉬운 점

  • No adaptive AI interview to reconstruct a respondent's specific recent request and locate friction points
  • Focused on data collection for order fulfillment, not on measuring clarity, ease, or abandonment causes
  • No transparent AI prompt methodology or automated quality scoring of responses

Typeform

Purchase Request Form Template

A fielding-ready form template for submitting purchase requests, built in Typeform's polished conversational-form style. It's designed to collect request details (item, cost, justification) rather than to evaluate how employees experience the request process itself. Solid for intake, but not a diagnostic experience survey.

잘하는 점

  • Clean, guided one-question-at-a-time interface familiar to respondents
  • Easy to customize fields for different request types
  • Mobile-friendly submission flow

아쉬운 점

  • No AI-driven follow-up interview or voice interview option to explore hesitation or abandonment in a specific recent request
  • Static question set — cannot adapt based on whether a respondent completed or stopped their request
  • No automated per-response quality scoring or auto-generated experience report for HR/IT/procurement teams

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