Community Inclusivity, Safety & Satisfaction Survey

Welcome! This survey asks about your experience in our community, including how safe, inclusive, and valuable you find it. Your responses are confidential and will be reported only in aggregate. There are no right or wrong answers — we are interested in your honest opinions. Participation is voluntary, and you may stop at any time. The survey takes approximately 13 minutes to complete.

How often do you visit the community or forum?

• Several times a week
• About weekly
• About monthly
• Less than monthly
• I visited only once

The following statements are about your experience in the community. Please indicate how much you agree or disagree with each one.

How useful is the community for each of the following?

Based on your responses in this survey, please share any additional thoughts or suggestions for improving the community.

Finally, a few optional questions about you. These help us understand how different groups experience the community.

Thank you for participating! Your feedback helps us build a more inclusive and valuable community for everyone.

In the last 3 months, which of the following have you done in the community? Select all that apply.

• Browsed posts
• Searched for answers
• Asked a question
• Answered someone's question
• Gave product feedback
• Reported an issue or flagged content
• Upvoted or liked content
• Other (please specify)

I feel welcome in this community.

Getting answers to product questions

We'd love to hear more about your community experience. An AI moderator will ask you a couple of follow-up questions based on your responses.

What is your age group?

• Under 18
• 18–24
• 25–34
• 35–44
• 45–54
• 55–64
• 65+
• Prefer not to say

I feel safe expressing my opinions in this community.

Learning tips and best practices from other members

Which of the following best describes your gender?

• Woman
• Man
• Non-binary
• Another gender identity
• Prefer not to say

This community is inclusive of people from diverse backgrounds.

Connecting with other customers

Where do you primarily live?

• Africa
• Asia
• Europe
• Latin America & Caribbean
• Middle East
• North America
• Oceania
• Prefer not to say

Community guidelines are enforced fairly and consistently.

Providing feedback to the company

What is the highest level of education you have completed?

• High school or less
• Some college or associate degree
• Bachelor's degree
• Master's degree
• Doctorate or professional degree
• Other
• Prefer not to say

I feel a sense of belonging in this community.

Staying up to date on product changes or announcements

Which best describes your current employment status?

• Full-time
• Part-time
• Self-employed
• Student
• Unemployed
• Retired
• Prefer not to say

In the last 3 months, did you encounter any behavior in the community that felt unsafe or exclusionary?

• No, not at all
• Yes, once or twice
• Yes, multiple times
• Not sure
• Prefer not to say

When you search the community, how often do you find what you need?

If you feel comfortable, please briefly describe what happened or where it occurred. (Optional)

Overall, how satisfied are you with the community?

How likely are you to recommend this community to another customer?

What is the main reason for the score you gave?