Virtual Event Platform Attendee Experience Survey
A post-event feedback instrument measuring platform usability, technical reliability, and attendee engagement to guide virtual event platform optimization for organizers and production teams.
샘플 질문
템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.
What was your primary role at this event?
- Attendee
- Speaker
- Sponsor
- Exhibitor
- Organizer
- Volunteer
- Other
Overall, how easy or difficult was it to navigate the event platform?
How would you rate the overall stream stability (e.g., buffering, drops) during the event?
How likely are you to attend another event hosted on this platform?
Based on your experience, what is the single most important thing we should improve about the platform before the next event?
In which region are you located?
- Africa
- Asia
- Europe
- North America
- Oceania
- South America
- Prefer not to say
Thank you for taking the time to share your feedback. Your responses will help us improve future virtual events. We appreciate your participation!
How familiar are you with online event platforms in general?
Which of the following platform features did you use during the event? Select all that apply.
- Agenda/schedule
- Session search
- Live chat
- Q&A
- Polls
- Networking/matchmaking
- Expo/booths
- Direct messages
- Replays/on-demand
- Notifications
- Other (please specify)
How would you rate the audio quality you experienced?
How likely are you to watch session replays on this platform in the next 30 days?
We'd love to hear more about your experience. An AI moderator will ask a couple of brief follow-up questions based on your responses.
What is your age group?
- Under 18
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65+
- Prefer not to say
Which device(s) did you use to access the event platform? Select all that apply.
- Laptop/desktop
- Smartphone
- Tablet
- Other (please specify)
Of the features you used, which were the most helpful? Please rank your top 3.
- Agenda/schedule
- Session search
- Live chat
- Q&A
- Polls
- Networking/matchmaking
- Expo/booths
- Direct messages
- Replays/on-demand
- Notifications
How would you rate the video quality you experienced?
Approximately how many total hours did you spend on the platform during this event?
- Less than 1 hour
- 1–2 hours
- 3–4 hours
- 5–6 hours
- 7–8 hours
- More than 8 hours
Which best describes the technical issues you experienced, if any?
- No issues
- Minor issues, no interruption to participation
- Moderate issues, brief interruptions
- Major issues, could not participate fully
If you experienced technical issues, please briefly describe what happened.
포함된 기능
AI 후속 질문
정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.
주의력 확인 장치
성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.
AI가 작성한 문안
문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.
자동 리포트
응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.
다른 서비스와 비교
다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.
이 템플릿을 선택하는 이유
- Combines quantitative reliability metrics (stream stability, audio quality, video quality ratings) with an open-text follow-up so organizers can quantify AND understand technical pain points
- Uses a ranked feature-usage question (top 3 most helpful features) to prioritize which platform capabilities actually drive value, not just usage counts
- Includes an AI follow-up interview after the structured questions to probe attendees' single most important improvement in their own words, with transparent prompts and automated per-response quality scoring
- Captures role, device mix, platform familiarity, and hours spent alongside technical and engagement questions, giving production teams segment-level insight into who struggled and why
SurveyMonkey
Event Feedback Form TemplateA general post-event feedback template rather than one built specifically for virtual event platform usability or technical reliability. It's a fielding-ready static form with SurveyMonkey's standard question library and reporting, but doesn't address platform-specific issues like stream stability or device access the way a virtual-event-focused instrument would.
잘하는 점
- Established, easy-to-deploy survey builder with broad question type library
- Built-in analytics and reporting dashboard
- Widely used template format familiar to respondents
아쉬운 점
- Static question set with no adaptive AI follow-up to probe open-ended feedback in real time
- No automated per-response quality scoring or transparent prompt methodology
- Not tailored to virtual-event-specific technical metrics like stream/audio/video quality
Jotform
Create Free Virtual Event Forms - Virtual Event Form TemplatesThis is a category/collection page of virtual event form templates (registration, feedback, and related forms) rather than a single ready-to-field post-event attendee experience survey. It offers breadth and customization via drag-and-drop building, but a team would need to assemble or heavily edit a template to match a dedicated technical-reliability and engagement instrument.
잘하는 점
- Large library of customizable virtual event form templates
- Drag-and-drop form builder with integrations
- Free tier available for basic form building
아쉬운 점
- Category page, not a purpose-built post-event experience/technical-reliability survey
- No adaptive AI interview or voice AI follow-up capability
- No automated response quality scoring or documented prompt transparency
설문을 공개할 준비가 되셨나요?
이 템플릿을 편집기에서 열어 보세요. 첫 응답자가 보기 전에 모든 부분을 원하는 대로 바꿀 수 있습니다.