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Unmoderated Usability Test with Screen Share & Voice

A self-serve usability session: participants share their screen, complete guided tasks on your website or prototype while thinking aloud, and the AI moderator watches, prompts, and probes — then debriefs them. You get recordings, transcripts, and task-level analysis without scheduling a single session.

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샘플 질문

템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.

질문 7개 · 약 10분
Q01
메시지

Welcome! In this study you'll share your screen and try a few tasks on our site while thinking out loud. Your responses are completely confidential and anonymized. The AI moderator will follow along, and may ask what you're expecting or noticing. It's the design being tested, never you — getting stuck is useful data. About 15 minutes.

Q02
동의필수

Before we start, please review and confirm.

Q03
객관식필수

How familiar are you with our product?

  • I use it regularly
  • I've tried it once or twice
  • This is my first time seeing it
Q04
음성 AI 인터뷰

Moderated task session

Moderate a think-aloud usability session. For each task: read the task aloud, then stay quiet while the participant works — prompt only if they go silent for a while ('What are you thinking right now?', 'What did you exp…

Q05
의견 척도필수

Overall, how easy or difficult was it to complete the tasks?

척도: 1 – 7
최소:Very difficult최대:Very easy
Q06
의견 척도필수

How likely would you be to use this product for real, based on what you just experienced?

척도: 0 – 10
최소:Not at all likely최대:Extremely likely
Q07
메시지

Thank you — that was genuinely helpful. Your recording and reasoning go straight to the team who can fix what you struggled with.

포함된 기능

  • AI 후속 질문

    정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.

  • 주의력 확인 장치

    성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.

  • AI가 작성한 문안

    문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.

  • 자동 리포트

    응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.

다른 서비스와 비교

다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.

이 템플릿을 선택하는 이유

  • Guided tasks with screen share and recording, moderated by an AI that prompts think-aloud, never leads, and debriefs at the end — no scheduling, no moderator hours
  • Recording consent is built into the flow, and every session produces a transcript plus task-level analysis
  • Standard measures included (SEQ-style ease rating, adoption likelihood) so results benchmark across rounds
  • The moderator asks the question human moderators forget under time pressure: 'what did you expect that to do?'

Maze

Usability Testing Template (Testing a New Product)

A structured unmoderated usability template that mixes screening, scenario-based tasks, expectation-validation, and open-ended wrap-up, backed by automatic behavioral metrics (bounce rates, misclicks, heatmaps) and reporting within hours. Very strong on quantitative interaction capture, but follow-up questions are pre-scripted rather than adaptive to what a participant just did.

잘하는 점

  • Scenario/task framing ('imagine you were trying to accomplish X') that produces realistic task-based testing
  • Combines expectation-validation questions with open-ended wrap-up for qualitative signal
  • Automatic behavioral metrics: bounce rates, misclicks, heatmaps, and a usability score for prototype navigation
  • Automated reporting delivered within hours, lowering analyst effort

아쉬운 점

  • Follow-up questions are fixed in the flow; there is no AI probing when a participant struggles or gives a surprising answer
  • Unmoderated by design means no live voice interviewer to ask 'why did you do that?' in the moment
  • Screen interaction is captured as heatmaps/misclicks, not a full guided-task screen-share recording with narration
  • Insights are metric-driven; less emphasis on a synthesized qualitative narrative per participant

Maze

11 Usability Testing Templates for Building Great Products

A library of 11 purpose-specific usability templates spanning planning, prototype testing, mobile, feature discoverability, sign-up flow, and standardized instruments (SUS, SEQ) plus a reporting template. Excellent breadth and inclusion of validated metrics, but each is a self-serve question/task form with no adaptive interviewer or voice component.

잘하는 점

  • Broad coverage: plan, early-prototype, new-product, mobile, feature-discoverability, sign-up-flow, and feedback templates in one library
  • Includes validated quantitative instruments (System Usability Scale, Single Ease Question) for benchmarkable scores
  • Ships a matching usability-testing report template so findings roll straight into a stakeholder deliverable
  • Metrics baked in: task completion, misclicks, time-on-task, difficulty ratings

아쉬운 점

  • Templates are static task/question sets, so they cannot ask an adaptive AI follow-up when a task fails
  • No voice-AI interview mode to capture think-aloud reasoning conversationally
  • No guided-task screen-share + recording flow; behavioral signal is limited to click/heatmap metrics
  • Report template is a manual fill-in rather than an auto-written report generated from the session data

SurveySparrow

Website Usability Survey Template

A website usability feedback survey in chat format — good for scaled self-reported usability sentiment. It asks users what they think of the site; it cannot watch them actually use it.

잘하는 점

  • Quick way to collect usability sentiment from real visitors at scale
  • Conversational format keeps completion rates healthy
  • Recurring runs support tracking scores across releases

아쉬운 점

  • Self-report only — no screen share, no task observation, no recordings
  • No think-aloud moderation or expectation probing at the moment of confusion
  • No task-level success metrics, just opinions after the fact

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