Construction Project Extranet Usability Survey

Thanks for taking a few minutes to share feedback on the project extranet (document/collaboration platform) used on your projects. This helps us improve how drawings, RFIs, and approvals flow between teams. Your responses are completely confidential and anonymized. About 5 minutes.

Which project extranet or document management platform do you use most on active projects?

• (Replace with Platform A, e.g. Asite)
• (Replace with Platform B, e.g. Procore)
• (Replace with Platform C, e.g. Autodesk Build)
• Shared drive / email only
• Other

In the last 30 days, how often did you log into the project extranet to check drawings, RFIs, or approvals?

Rate how well the platform supports each of these tasks on your current project.

In the last 30 days, how often did you accidentally work from an outdated drawing or document version?

• Never
• Once
• A few times
• Frequently

How easy is it to find the current approved drawing set when you need it?

Thinking about a typical week, how do the minutes you spend on the extranet split across these activities? Allocate 100 points total.

• Searching for documents or drawings
• Submitting or responding to RFIs
• Reviewing markups and comments
• Uploading photos or field reports
• Chasing approvals or sign-offs

Which of these improvements would help your work most, and which would help least?

• Faster search for the latest drawing
• Clearer notification of what changed and why
• Simpler RFI submission process
• Better mobile / offline access on site
• Fewer duplicate or conflicting file versions
• Easier markup and annotation tools
• Faster page load and upload speed

Ask the respondent to walk through the most recent time the project extranet caused confusion or delay (e.g., wrong drawing revision, missed notification, slow approval) — what happened, how it was caught, and how much time or rework it cost. Anchor on their rating of finding the latest drawing revision; if they rated it poorly, probe exactly where the process breaks down. If they report no issues, probe what specifically about the setup makes it work well for their trade or role.

What is your primary role on projects?

• Project manager
• Site supervisor / foreman
• Design / engineering
• Subcontractor trade
• Owner's representative
• Admin / document controller
• Other
• Prefer not to say

How many people work at your company?

• Fewer than 20
• 20-99
• 100-499
• 500 or more
• Prefer not to say

That wraps up the survey — thank you! Your answers will be combined with your team's to guide changes to how we manage drawings, RFIs, and approvals on the project extranet.