Teletherapy From Home Continuation Preferences

Thanks for taking a few minutes to share your experience with therapy sessions from home. This helps your care team figure out what should continue, change, or move back in-person. About 8 minutes, and your individual answers stay confidential.

In the last 3 months, how have you mainly received your therapy or counseling sessions?

• Entirely video sessions from home
• Entirely phone sessions from home
• A mix of from-home and in-person sessions
• Entirely in-person sessions

In the last 3 months, roughly how many therapy sessions have you had by video or phone from home?

Overall, how satisfied are you with doing therapy by video or phone from home?

How much do you agree with each statement about attending therapy from home?

How easy is it to schedule and join your video or phone sessions?

Which of these matter most, and least, in deciding how you'd like to attend therapy?

• Not having to travel to an office
• Being in a comfortable, familiar space
• More privacy than a waiting room
• Easier to fit around work or childcare
• Feeling less connected to my therapist
• Technical problems during sessions
• Harder to focus or avoid distractions at home

Going forward, how would you prefer to attend your therapy sessions?

• Continue entirely from home (video or phone)
• A mix of from-home and in-person sessions
• Return to entirely in-person sessions
• No strong preference either way

Which of the following have gotten in the way of your video or phone sessions?

• Unreliable internet or phone connection
• Lack of privacy at home
• Hard to find a quiet, uninterrupted space
• Scheduling conflicts
• Feeling disconnected from my therapist
• Difficulty using the video platform

Anchor on the respondent's stated future preference (continue from home, hybrid, in-person, or no preference) and reconstruct the specific reasoning behind it — what a typical from-home session feels like for them, and what would need to change for them to switch formats. If they chose hybrid or 'no preference', probe which situations push them toward video/phone versus in-person. If they reported feeling less connected to their therapist, dig into whether that's about the format itself or the specific therapist relationship.

What is your age range? (optional)

• 18-24
• 25-34
• 35-44
• 45-54
• 55-64
• 65+
• Prefer not to say

What is your gender? (optional)

• Woman
• Man
• Non-binary
• Prefer to self-describe
• Prefer not to say

How do you mainly pay for these therapy sessions? (optional)

• Private/employer health insurance
• Public or government insurance
• Out of pocket
• Employee assistance program
• Prefer not to say

Thank you for sharing your experience — this feedback directly shapes whether we keep offering flexible from-home sessions, expand in-person options, or build a hybrid model. Your responses are combined with others' and kept confidential.