Food Service Employee Performance Evaluation

Let's evaluate this food service employee's performance over the current review period. It covers food safety, speed, customer service, teamwork, and attendance, and takes about 5-6 minutes. Your responses are completely confidential and anonymized. Specific examples are more useful than general impressions, so keep concrete moments in mind as you go.

What is the employee's name and current role or station (e.g., cook, cashier, server, dishwasher)?

Rate this employee on each of the following areas based on their performance this review period.

Overall, how would you rate this employee's performance this review period?

How has this employee's attendance and punctuality been over the last 90 days?

• No absences or lateness
• Occasional lateness or absence (1-2 times)
• Frequent lateness or absence (3+ times)
• Chronic attendance issues requiring action

How consistently does this employee follow food safety and sanitation protocols (handwashing, temperature checks, cross-contamination prevention) without needing reminders?

Rank these development areas from most to least in need of coaching or training for this employee.

1. Food safety and sanitation knowledge
2. Speed and composure under pressure
3. Customer service and communication skills
4. Menu and product knowledge
5. Teamwork and reliability
6. Leadership and mentoring potential

Identify the competency area rated lowest in this evaluation (food safety, speed, customer service, teamwork, procedure adherence, or attendance) and ask the evaluator to describe one specific, recent incident that illustrates it — what happened, what the employee did, and how it affected the shift or a customer. Probe whether this is a one-off or a recurring pattern, what coaching has already been tried, and what specific change would move the rating up one level.

Describe one specific example of this employee going above and beyond, or one specific concern you'd want documented for the record.

Based on current performance, how ready is this employee for additional responsibility (cross-training, shift lead, promotion)?

• Not ready for additional responsibility
• Ready with more experience or training
• Ready now for cross-training or promotion
• Already promoted or in a lead role

Which shift does this employee primarily work?

• Morning
• Afternoon
• Evening/Night
• Rotating/Varies
• Prefer not to say

How long has this employee worked at this location?

• Less than 3 months
• 3-12 months
• 1-3 years
• More than 3 years
• Prefer not to say

Thanks for completing this evaluation. Your ratings and examples will be shared with the employee during their review and used to guide coaching, scheduling, and advancement decisions.