eConsent Clarity & Usability Assessment for Clinical Trials

Welcome to this survey about your experience with electronic informed consent (eConsent) in a clinical trial. This survey takes approximately 7–9 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential and will be reported only in aggregate to improve future eConsent processes. No individual responses will be shared with your study team or affect your clinical trial participation in any way. By continuing, you agree to participate in this survey.

When did you most recently complete an electronic informed consent (eConsent) process for a clinical trial?

• Within the last month
• 1–3 months ago
• 4–6 months ago
• 7–12 months ago
• More than 12 months ago
• I have not completed an eConsent

Which device(s) did you use to review or complete the eConsent? Select all that apply.

• Smartphone
• Tablet
• Laptop
• Desktop computer
• Clinic-provided shared device
• Someone assisted by reading it to me
• Other

How clear was the eConsent in explaining the purpose and goals of the study?

Which of the following features, if any, did you use while reviewing the eConsent? Select all that apply.

• Search or glossary for terms
• Short informational videos
• Illustrations or diagrams
• Inline definitions next to terms
• Text-to-speech or screen reader
• Translation to another language
• Ability to enlarge text
• I did not use any of these features

Before making your participation decision, were your questions about the study adequately answered?

• I had no questions
• Yes, by study staff
• Yes, by the eConsent materials
• Partly
• No

Based on your experience, what would make the eConsent process clearer or easier? Please share any additional thoughts.

What is your age group?

• 18–24
• 25–34
• 35–44
• 45–54
• 55–64
• 65–74
• 75+
• Prefer not to say

Thank you for completing this survey. Your feedback will be used to improve the eConsent experience for future clinical trial participants. Your responses are confidential and will be reported only in aggregate.

Where did you complete most of the eConsent process?

• At the clinic with staff present
• At home or outside the clinic
• A mix of clinic and home
• Other
• Not sure

How clear was the eConsent in explaining the potential risks and side effects?

How would you rate the overall layout and readability of the eConsent?

How confident were you in your decision about participating after reviewing the eConsent?

We'd like to explore your eConsent experience in a bit more depth. An AI moderator will ask you a couple of follow-up questions based on your responses.

How do you describe your gender?

• Woman
• Man
• Non-binary
• Prefer to self-describe
• Prefer not to say

Approximately how long did it take you to review and complete the eConsent, including reading?

• Less than 5 minutes
• 5–10 minutes
• 11–20 minutes
• 21–30 minutes
• 31–45 minutes
• More than 45 minutes
• I don't remember

How clear was the eConsent in explaining how your personal data will be used and protected?

If anything made the eConsent harder to understand, please rank the factors below from biggest barrier to smallest. Skip this question if none applied to you.

1. Medical jargon or technical language
2. Length of the document
3. Small text or screen size
4. Too many steps or screens
5. Distractions or fatigue
6. English is not my primary language
7. Internet or device issues

In which region do you currently live?

• North America
• Europe
• Latin America
• Africa
• Middle East
• Asia
• Oceania
• Prefer not to say

How clear was the eConsent in explaining your right to withdraw from the study at any time?

What is the highest level of education you have completed?

• Less than high school
• High school or equivalent
• Some college or associate degree
• Bachelor's degree
• Graduate or professional degree
• Prefer not to say

How clear was the eConsent in explaining what procedures and visits are involved?

Is English your primary language?

• Yes
• No
• Prefer not to say

Overall, how easy was the eConsent to understand?

In the last 12 months, how often did you need help reading medical forms or documents?

• Never
• Rarely
• Sometimes
• Often
• Always
• Prefer not to say