Guided Tour Experience Evaluation Survey
For tour operators and travel agencies to evaluate a specific guided tour or package — covering guide performance, itinerary pacing, value for money, and likelihood to recommend. An AI follow-up interview reconstructs the specific moment behind a traveler's score instead of settling for a generic rating.
샘플 질문
템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.
Which tour did you take? (Replace with your actual tour/package names before launching.)
- (Tour A name)
- (Tour B name)
- (Tour C name)
- Other
How likely are you to recommend this tour to a friend or colleague?
How would you rate each part of your tour experience?
- Tour guide's knowledge and communication
- Itinerary pacing and time management
- Value for the price paid
- Accommodation quality
- Transportation comfort and reliability
- 외 1개
Overall, how would you rate your tour guide?
Rank these factors by how much they shaped your overall enjoyment, from most to least influential.
- Tour guide
- Itinerary and activities
- Group size
- Accommodation
- Food and dining
- Free time and flexibility
Did you encounter any of the following issues during the tour?
- Schedule delays or rushed stops
- Communication or language issues
- Unclear instructions before the trip
- Uncomfortable accommodation or transport
- Hidden or unexpected costs
- None of these
Reconstruct the specific moment or interaction that most shaped this traveler's recommendation score: what happened, who was involved (guide, group, logistics), and how it made them feel. If the score was low (0-6), dig into exactly what went wrong and whether it was a one-off or a pattern they'd expect on a repeat trip. If the score was high (9-10), identify the single detail they'd want the company to protect or repeat on future tours.
What is the one change that would have made this tour noticeably better for you?
Would you book another tour with us in the next 12 months?
- Yes, definitely
- Probably
- Not sure
- Probably not
- No
Which best describes who you traveled with on this tour?
- Solo
- Partner/spouse
- Family with children
- Friends
- Organized group/colleagues
- Prefer not to say
Which age group do you fall into?
- Under 18
- 18-24
- 25-34
- 35-44
- 45-54
- 55-64
- 65+
- Prefer not to say
That's everything — thank you for the detailed feedback! Your responses go straight to our tour operations team to improve guiding, pacing, and logistics on future trips.
포함된 기능
AI 후속 질문
정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.
주의력 확인 장치
성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.
AI가 작성한 문안
문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.
자동 리포트
응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.
다른 서비스와 비교
다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.
이 템플릿을 선택하는 이유
- Includes an AI follow-up interview that reconstructs the specific moment behind a traveler's rating, rather than stopping at a number
- Combines structured measurement (matrix ratings, guide rating, opinion scale, ranking, issue checklist) with open-ended probing for context
- Captures traveler segmentation (who they traveled with, age group) and repeat-booking intent alongside satisfaction data
- Automated per-response quality scoring and an auto-generated report save operators from manually reading every free-text answer
QuestionPro
Travel tour evaluation survey questions + Sample questionnaire templateThis is a directly comparable, tour-specific template with sample questions covering guide performance, itinerary, and satisfaction. It reads as a static questionnaire reference rather than an adaptive interview experience. Good starting point for question wording but leaves follow-up probing to the survey designer.
잘하는 점
- Tour-specific sample questions covering guide and itinerary experience
- Established survey platform with broad question-type library
- Free reference content usable without signup for question ideas
아쉬운 점
- No adaptive AI follow-up to probe why a traveler gave a particular score
- No mention of automated per-response quality scoring or auto-generated qualitative reports
- Prompt/methodology behind any AI features (if added later) is not published
Jotform
70+ Client Evaluation FormsThis is a general category page of client evaluation form templates, not a tour- or travel-specific evaluation survey. It's useful as a form-building starting point but requires significant customization to fit guided-tour feedback. As a category/index page it is not itself a fielding-ready tour evaluation instrument.
잘하는 점
- Large library of customizable drag-and-drop form templates
- Familiar form-builder workflow for quick deployment
- Broad applicability across many client-facing industries
아쉬운 점
- No tour- or travel-specific evaluation template included in this list
- Static form fields only — no adaptive AI interview to reconstruct the moment behind a rating
- No built-in automated quality scoring or auto-generated feedback reports
설문을 공개할 준비가 되셨나요?
이 템플릿을 편집기에서 열어 보세요. 첫 응답자가 보기 전에 모든 부분을 원하는 대로 바꿀 수 있습니다.