Q01
메시지
모든 템플릿
AI Therapist Chatbot Experience and Trust Survey
Measures how people actually use an AI therapist chatbot, how helpful and trustworthy they find it, and whether it has ever felt unsafe or judgmental — for product and clinical safety teams. The AI follow-up interview reconstructs a specific real conversation instead of relying on vague satisfaction ratings.
샘플 질문
템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.
질문 13개 · 약 7분
Q02
객관식필수
In the last 30 days, how often have you used this chatbot?
- Daily
- A few times a week
- About once a week
- A few times this past month
- This is my first time using it
Q03
객관식필수
What do you typically use the chatbot for? Select all that apply.
- General stress relief
- Managing anxiety
- Coping with depression or low mood
- Working through a specific problem or decision
- Loneliness or wanting someone to talk to
- Filling the gap between human therapy sessions
- Crisis or urgent emotional support
- Just curious or testing it out
Q04
매트릭스필수
How much do you agree with each statement about your experience with the chatbot?
5개 행 × 5개 열
- It understood what I was trying to say
- I felt judged by its responses
- I trust its suggestions almost as much as advice from a person
- I feel comfortable sharing sensitive or embarrassing topics with it
- I would recommend it to someone who is struggling emotionally
열: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q05
의견 척도필수
Overall, how helpful has (Replace with your chatbot's name) been in helping you cope with what you're going through?
척도: 1 – 7
최소:Not at all helpful최대:Extremely helpful
Q06
최선·최악 선택형(MaxDiff)필수
Which of these matter most to you when you choose to talk to the chatbot instead of a person?
- Available 24/7
- No cost or low cost
- Anonymity and privacy
- Non-judgmental tone
- Immediate response, no waiting
- Personalized suggestions
- No appointment or waiting list needed
- Feels like talking to a real therapist
세트별 최선·최악 선택최선:Matters most to me최악:Matters least to me
Q07
객관식필수
Has the chatbot ever given you a response that felt unsafe, inappropriate, or unhelpful for what you were going through?
- Yes
- No
- Not sure
Q08
의견 척도필수
How likely are you to recommend this chatbot to someone else facing similar struggles?
척도: 0 – 10
최소:Not at all likely최대:Extremely likely
Q09
AI 인터뷰
If the respondent flagged a response that felt unsafe, inappropriate, or unhelpful, reconstruct exactly what they typed, what the chatbot said back, and what they did next — ignored it, sought a human, kept using the app, or stopped. If they didn't flag one, probe the single most meaningful conversation they've had with the chatbot: what they were going through, what it said that landed or fell flat, and what a human therapist might have done differently in that same moment. Push past generic 'it helped' or 'it's fine' answers for concrete detail.
Q10
객관식
If a human therapist were just as affordable and available as this chatbot, what would you do?
- Switch to a human therapist
- Keep using the chatbot instead
- Use both
- Not sure
Q11
객관식
What's your relationship to human therapy right now?
- Currently seeing a human therapist
- Have seen one in the past, but not currently
- Never seen a human therapist
- Prefer not to say
Q12
객관식
Which age range do you fall into?
- Under 18
- 18-24
- 25-34
- 35-44
- 45-54
- 55-64
- 65+
- Prefer not to say
Q13
메시지
Thank you for sharing this with us — especially anything that felt uncomfortable to admit. Your answers will be used to make the chatbot safer and more genuinely helpful, and any flagged safety concerns will be reviewed by our clinical team.
포함된 기능
AI 후속 질문
정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.
주의력 확인 장치
성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.
AI가 작성한 문안
문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.
자동 리포트
응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.
다른 서비스와 비교
다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.
이 템플릿을 선택하는 이유
- Reconstructs a specific real conversation the respondent had with the chatbot via an AI follow-up interview, rather than asking them to rate 'satisfaction' in the abstract
- Directly asks whether the chatbot ever felt unsafe, inappropriate, or judgmental, and routes flagged respondents into a deeper AI-driven follow-up on that exact incident — built for clinical safety review, not just product feedback
- Combines usage frequency, use-case selection, a matrix of trust/agreement statements, and a max-diff on why people choose the bot over a human, giving product and clinical teams multiple angles in one instrument
- Closes with context on the respondent's relationship to human therapy, so 'would you recommend this over a therapist' answers can be interpreted correctly
SurveySparrow
Therapist Chatbot | Template for CounsellorsThis is a static, fielding-ready survey template aimed at counsellors gathering feedback on a therapist chatbot, so it's a genuine topical match. It appears built around fixed question sets rather than reconstructing individual conversations, and is framed more generally for counsellor use than specifically for product/clinical safety teams flagging unsafe responses.
잘하는 점
- Purpose-built specifically for therapist chatbot feedback, giving it direct topical relevance
- Framed for counsellors, suggesting language and question framing suited to a therapeutic context
- Likely quick to deploy given SurveySparrow's template-driven form builder
아쉬운 점
- No indication of adaptive AI follow-up questioning — respondents who flag an unsafe or unhelpful moment likely can't be probed further on that specific exchange
- No visible mechanism for reconstructing what actually happened in a specific conversation, relying instead on standard rating-style questions
- No published methodology or prompt transparency for how any AI-assisted elements (if present) generate or score responses
설문을 공개할 준비가 되셨나요?
이 템플릿을 편집기에서 열어 보세요. 첫 응답자가 보기 전에 모든 부분을 원하는 대로 바꿀 수 있습니다.