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Student Satisfaction & Course Experience Survey

Measures how satisfied students are with teaching quality, course content, workload, support services, and campus facilities, and pinpoints which areas most urgently need improvement — with an AI follow-up that digs into the specific class or interaction behind their overall satisfaction score.

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샘플 질문

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질문 13개 · 약 7분
Q01
메시지

Hi! We'd love your honest feedback on your experience this term — your answers help us improve teaching, support, and facilities. Your responses are completely confidential and anonymized. This will take about 6-8 minutes.

Q02
의견 척도필수

Overall, how satisfied are you with your experience this term?

척도: 1 – 7
최소:Not at all satisfied최대:Extremely satisfied
Q03
의견 척도필수

How likely are you to recommend this program to a friend or classmate?

척도: 0 – 10
최소:Not at all likely최대:Extremely likely
Q04
매트릭스필수

How much do you agree with each statement about your courses?

5개 행 × 5개 열
  • Instructors explain concepts clearly.
  • Course materials are up to date and relevant.
  • The workload for my courses is manageable.
  • I receive timely feedback on my work.
  • I feel comfortable asking questions in class.
열: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q05
평점 척도필수

How would you rate the quality of academic support services (advising, tutoring, career services)?

범위: 1 – 5
최소:Poor최대:Excellent
Q06
평점 척도필수

How would you rate the quality of campus facilities and resources (library, labs, online learning platforms)?

범위: 1 – 5
최소:Poor최대:Excellent
Q07
객관식

In the last 30 days, how many times have you used academic support services (advising, tutoring, writing center)?

  • Never
  • 1-2 times
  • 3-5 times
  • 6 or more times
Q08
최선·최악 선택형(MaxDiff)필수

Looking at these areas, which most and least urgently need improvement?

  • Teaching quality
  • Course content and materials
  • Class sizes
  • Academic support services (advising, tutoring)
  • Campus facilities (library, labs)
  • Career services
  • Mental health and wellness support
  • Communication from administration
세트별 최선·최악 선택최선:Most urgently needs improvement최악:Least urgently needs improvement
Q09
AI 인터뷰

Explore the story behind the respondent's overall satisfaction score: ask them to describe a specific class, assignment, or interaction from the last few weeks that shaped that rating. If they disagreed or strongly disagreed with any statement in the agreement battery, have them explain what happened and what a fix would look like. If they flagged a top-priority improvement area in the previous question, get a concrete example of how that gap has affected them. If satisfaction is very high, ask what one thing could still make their experience better.

Q10
객관식

What year or level of study are you currently in?

  • First year
  • Second year
  • Third year
  • Fourth year or beyond
  • Graduate/postgraduate
  • Prefer not to say
Q11
드롭다운

What is your broad field of study?

  • Arts & Humanities
  • Business
  • Education
  • Engineering & Technology
  • Health Sciences
  • Natural Sciences
  • Social Sciences
  • Other
  • Prefer not to say
Q12
객관식

What is your current enrollment status?

  • Full-time
  • Part-time
  • Prefer not to say
Q13
메시지

Thank you for sharing your feedback! Your responses will be combined with others to shape improvements to teaching, support services, and campus resources.

포함된 기능

  • AI 후속 질문

    정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.

  • 주의력 확인 장치

    성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.

  • AI가 작성한 문안

    문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.

  • 자동 리포트

    응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.

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이 템플릿을 선택하는 이유

  • Goes beyond a satisfaction score with an AI follow-up interview that digs into the specific class or interaction behind each respondent's rating, surfacing the 'why' that static surveys miss
  • Combines quantitative scoring (opinion scale, rating, matrix) with a max-diff exercise that pinpoints which of teaching quality, workload, support, or facilities most urgently needs improvement
  • Captures usage behavior (frequency of academic support use in the last 30 days) alongside satisfaction ratings, giving richer context than opinion questions alone
  • Segments results by year of study, field, and enrollment status so reports can be sliced by student subgroup, with an auto-generated report at the end

Jotform

Student Satisfaction Survey Form Template

Jotform offers a ready-to-use, customizable form template for gathering student satisfaction feedback. It's built on Jotform's drag-and-drop form builder, which is strong for quick deployment and integrations but relies on fixed question sets. It's a static form rather than an adaptive interview experience.

잘하는 점

  • Easy drag-and-drop customization
  • Fast to deploy and embed
  • Broad integrations typical of Jotform's form ecosystem

아쉬운 점

  • No adaptive AI follow-up to explore the story behind a satisfaction score
  • No voice AI interview option
  • No published methodology on how responses are scored or weighted

QuestionPro

Student Satisfaction Survey Questions + Sample Questionnaire Template

QuestionPro provides a sample questionnaire with example questions covering student satisfaction themes, positioned partly as a reference guide alongside a usable template. It leans on QuestionPro's broader survey and analytics platform. Like other form-based tools, it doesn't dynamically probe individual answers.

잘하는 점

  • Detailed sample question bank for reference
  • Backed by an established survey analytics platform
  • Covers common satisfaction dimensions similar to ours

아쉬운 점

  • Static question list with no adaptive follow-up per response
  • No guided task or screen-share capability
  • No transparent, per-response AI prompt visibility

SurveyMonkey

Student Satisfaction Survey Template

SurveyMonkey's template is a fielding-ready survey aimed at universities, benefiting from SurveyMonkey's established distribution and analysis tools. It's a fixed-question format designed for broad benchmarking rather than deep individual exploration. No AI-driven follow-up or interview element is part of the offering.

잘하는 점

  • Mature survey distribution and panel tools
  • Strong built-in analytics and benchmarking
  • Simple to launch across large student populations

아쉬운 점

  • No adaptive AI interview to dig into individual satisfaction drivers
  • No automated per-response quality scoring
  • No voice AI interview option

SurveySparrow

University Student Satisfaction Survey Template

SurveySparrow offers a conversational-style survey template, which gives it a friendlier respondent experience than plain forms. It's still a pre-set question flow rather than a truly adaptive interview that changes based on answer content. Useful for standard satisfaction tracking but not deep-dive follow-up.

잘하는 점

  • Conversational chat-like survey format
  • Education-specific template design
  • Good mobile-friendly respondent experience

아쉬운 점

  • No genuine adaptive AI follow-up tied to each respondent's specific answers
  • No guided screen-share tasks
  • No published transparent prompt methodology

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