Tipping Habits and Tip Calculator Usage Survey

Thanks for jumping in! We're curious how you actually decide what to tip and when a tip calculator helps. Your responses are completely confidential and anonymized. This takes about 8 minutes and there are no wrong answers.

In the last 3 months, how often have you used a tip calculator (an app, or the built-in tip feature in a payment/checkout screen) to decide how much to tip?

• Never
• Rarely
• Sometimes
• Often
• Every time

How confident are you that you tip the 'right' amount when you decide without using any calculator or app?

In which situations do you rely on a tip calculator or app-suggested tip amount?

• Dine-in restaurants
• Food or grocery delivery
• Rideshare or taxi
• Salon or spa services
• Hotel or travel services
• Bars or coffee shops

How much does each factor influence how much you end up tipping?

How would you rate the ease of use of the tip calculators or apps you've used?

When a tip calculator shows default percentage options (like 15%/18%/20%), what do you usually do?

• Pick one of the suggested defaults as-is
• Round the suggested default up
• Round the suggested default down
• Ignore the defaults and enter a custom amount
• Skip the calculator and tip a flat amount

Thinking about how you arrive at a tip amount overall, how would you split 100 points across what actually drives that decision?

• Quality of service received
• Social norm or expectation to tip a certain %
• The default suggested by the app or calculator
• Guilt or social pressure in the moment
• My own budget that day

Now imagine a premium tip calculator app with extra features like bill splitting and multi-currency support. (Template note: replace with your own product description before launching.)

• At what price would this premium tip calculator app be so cheap you'd question its quality or accuracy?
• At what price would this premium tip calculator app be a bargain — a great deal for the money?
• At what price would this premium tip calculator app start to feel expensive, though you'd still consider it?
• At what price would this premium tip calculator app be so expensive you would not consider buying it?

Reconstruct the last specific time the respondent tipped using an app or calculator: what default or suggested amount it showed, whether they kept it or changed it, and exactly why. If they said they ignore defaults or skip calculators entirely, probe what would need to change for them to trust one. If they described strong social pressure or guilt, dig into where that pressure came from.

Just a couple of quick background questions, then you're done.

What's your age range?

• Under 18
• 18-24
• 25-34
• 35-44
• 45-54
• 55-64
• 65+
• Prefer not to say

Which best describes your household income range?

• Under $30,000
• $30,000-$59,999
• $60,000-$99,999
• $100,000-$149,999
• $150,000+
• Prefer not to say

All done — thank you! Your answers help us understand real tipping behavior so we can make tip calculators feel fairer and more trustworthy.