Business Travel Experience & Policy Satisfaction Survey
Measures how employees experience booking, policy, and support for company travel — flights, hotels, expense reimbursement, and duty of care — with an AI follow-up that reconstructs exactly what went wrong on a recent trip instead of a vague complaint. Built for HR, travel management, and finance teams evaluating their travel program.
샘플 질문
템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.
In the last 12 months, how many business trips have you taken?
- None
- 1-2 trips
- 3-5 trips
- 6-10 trips
- More than 10 trips
How do you usually book your business travel?
- Company's online booking tool
- Travel management company / agent
- I book it myself and get reimbursed
- My assistant or team books it for me
Overall, how satisfied are you with the company's current travel policy?
How easy is it to book a trip using our current process or tool?
How satisfied are you with each part of the business travel experience?
- Flight options and pricing
- Hotel options and quality
- Speed of expense reimbursement
- Travel support / helpdesk responsiveness
- Communication about safety and duty of care
Which of these are the biggest pain points in your business travel experience?
- Flight delays or cancellations
- Limited booking options
- Slow expense reimbursement
- Unclear or restrictive travel policy
- Poor hotel quality
- Long security or check-in lines
- Loss of personal time
- Weak wifi or connectivity on the road
If the company had extra budget to improve business travel, how would you split 100 points across these improvements?
- Higher flight/seat class or comfort
- Better hotel quality
- Faster expense reimbursement
- More flexible travel policy
- Wellness support (rest days, transit time)
Reconstruct the respondent's most recent business trip: what was the destination and purpose, what specifically went wrong or caused friction (booking, flight, hotel, expenses, or support), and how it affected their work or wellbeing. If they rated the policy or booking ease poorly, probe for the exact moment things broke down and what would have fixed it. If everything went smoothly, ask what made that trip easy compared to others.
In the last 3 months, roughly how many nights have you spent away from home for business travel?
Which best describes your role area?
- Sales / Business Development
- Executive / Leadership
- Consulting / Client Services
- Engineering / Technical
- Operations
- Other
- Prefer not to say
What is your seniority level?
- Individual contributor
- Manager
- Director
- VP or above
- Prefer not to say
That's everything — thank you! Your responses will be combined with others to shape upcoming updates to our travel policy, booking tool, and vendor selection.
포함된 기능
AI 후속 질문
정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.
주의력 확인 장치
성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.
AI가 작성한 문안
문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.
자동 리포트
응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.
다른 서비스와 비교
다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.
이 템플릿을 선택하는 이유
- Includes an AI follow-up interview that reconstructs exactly what happened on a respondent's most recent trip (destination, what broke down, when) instead of leaving it to a vague open comment
- Combines structured measurement (satisfaction scale, ease-of-booking rating, matrix on trip components, max-diff on pain points, constant-sum budget trade-off) with role and seniority segmentation for HR/finance analysis
- Captures recent behavioral data (trip count, nights away in last 3 months) alongside attitudes, giving both frequency and satisfaction context
- Built specifically for HR, travel management, and finance teams evaluating a company travel program, not a generic travel-experience form
Jotform
Business Travel Survey Form TemplateA static, customizable form template covering business travel experience that can be fielded quickly via Jotform's drag-and-drop builder. It relies on standard form fields and file/e-signature widgets rather than any adaptive questioning logic. Good for basic data collection but not for probing why a trip went wrong.
잘하는 점
- Easy to customize with Jotform's drag-and-drop form builder
- Can integrate with Jotform's broader ecosystem (payments, e-signature, file uploads)
- Quick to deploy for simple internal surveys
아쉬운 점
- No adaptive AI follow-up to reconstruct trip details behind a low satisfaction score — respondents just answer fixed fields
- No automated per-response quality scoring or reporting layer built for policy analysis
- No transparent methodology or prompt logic since it's a static form, not an interview
SurveyMonkey
Business Travel Survey TemplateA ready-made questionnaire template on SurveyMonkey's platform, likely covering trip frequency, booking preferences, and general satisfaction with standard question types. It benefits from SurveyMonkey's established survey logic and analytics, but questioning is fixed at design time. No mechanism for the survey to adapt based on an individual respondent's specific complaint.
잘하는 점
- Backed by SurveyMonkey's mature survey logic (skip logic, piping) and analytics dashboard
- Large template library suggests fast setup for common HR use cases
- Established benchmarking and reporting tools across industries
아쉬운 점
- No AI-driven follow-up interview to reconstruct what specifically went wrong on a trip — only pre-set questions
- No automated quality scoring of open-text responses
- No published prompt-level transparency since there's no interview component to disclose
설문을 공개할 준비가 되셨나요?
이 템플릿을 편집기에서 열어 보세요. 첫 응답자가 보기 전에 모든 부분을 원하는 대로 바꿀 수 있습니다.