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Candidate Experience Survey: Hiring Process & Employer Brand

Captures how candidates experienced your application process, interview fairness, and communication speed — collected from hired and rejected candidates alike — and how that experience shaped their view of your employer brand. An AI follow-up reconstructs the specific moment that most shaped their overall impression, whether a confusing application step, an unprepared interviewer, or silence after a final round.

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샘플 질문

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질문 13개 · 약 7분
Q01
메시지

Thanks for taking a few minutes to share how your recent job application went with us — whether you were hired, declined, or are still waiting to hear back, your honest feedback helps us improve. Your responses are completely confidential and anonymized. About 5 minutes.

Q02
객관식필수

What was the outcome of your application?

  • Hired
  • Rejected after one or more interviews
  • Rejected without an interview
  • Withdrew from the process
  • Still awaiting a decision
Q03
의견 척도필수

How easy or difficult was it to find and complete our job application?

척도: 1 – 5
최소:Very difficult최대:Very easy
Q04
매트릭스필수

Thinking about your interview(s), how much do you agree with each statement?

4개 행 × 5개 열
  • The interview questions were relevant to the job
  • Interviewers seemed prepared and knowledgeable about the role
  • I was given enough time to demonstrate my skills
  • The process felt fair and free of bias
열: Strongly Disagree · Disagree · Neutral · Agree · Strongly Agree
Q05
의견 척도필수

Compared to what you expected going in, how would you rate the speed of our communication throughout the process?

척도: 1 – 7
최소:Much slower than expected최대:Much faster than expected
Q06
객관식

How did the amount of status updates you received feel?

  • Too few updates
  • About the right number of updates
  • Too many updates
Q07
평점 척도필수

Overall, how would you rate your experience as a candidate with us?

범위: 1 – 5
최소:Poor최대:Excellent
Q08
의견 척도필수

How likely are you to recommend (Replace with Company Name) as a place to work to a friend or colleague?

척도: 0 – 10
최소:Not at all likely최대:Extremely likely
Q09
AI 인터뷰

Identify the single moment in this candidate's journey — a specific application step, interview, or piece of communication — that most shaped their overall rating. Probe what happened, how it made them feel, and what an ideal version would have looked like. If they were rejected, gently explore whether and how they learned the reason, and how that affected their view of the company; if hired, ask what almost made them drop out of the process.

Q10
객관식필수

Has this experience changed how you view (Replace with Company Name) as an employer?

  • Much more positive
  • Slightly more positive
  • No change
  • Slightly more negative
  • Much more negative
Q11
객관식

How did you first hear about this role?

  • Company website or careers page
  • LinkedIn
  • Employee referral
  • Job board (e.g., Indeed, Glassdoor)
  • Recruiter outreach
  • Other
Q12
드롭다운

Which best describes the level of the role you applied for? (Optional)

  • Individual contributor
  • Manager
  • Director / VP
  • Executive
  • Other
  • Prefer not to say
Q13
메시지

That's everything — thank you for your candor. Your feedback goes directly to our recruiting and HR teams to fix friction points in how we hire, regardless of the outcome for you.

포함된 기능

  • AI 후속 질문

    정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.

  • 주의력 확인 장치

    성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.

  • AI가 작성한 문안

    문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.

  • 자동 리포트

    응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.

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이 템플릿을 선택하는 이유

  • Surveys both hired and rejected candidates in one flow, capturing the full-funnel employer brand picture rather than just onboarding feedback
  • Uses an AI follow-up interview to reconstruct the single moment (e.g., a confusing application step, an unprepared interviewer, or post-final-round silence) that most shaped the candidate's overall impression, something static question lists can't do
  • Combines structured metrics (rating-scale on application ease and communication speed, matrix on interview fairness, rating and recommend-likelihood) with open-ended AI probing for both breadth and depth
  • Includes practical segmentation questions (role level, how they heard about the role, outcome) so employer-brand results can be sliced by candidate type

Jotform

Candidate Experience Survey Form Template

A ready-to-use, customizable form template built on Jotform's drag-and-drop form builder. It's geared toward quick deployment and basic data collection rather than deep qualitative insight into candidate sentiment. Good for teams that want a simple, static intake form.

잘하는 점

  • Easy to customize with Jotform's visual form builder
  • Fast to deploy and embed on career sites or emails
  • Broad template library for related HR forms

아쉬운 점

  • Static question set with no adaptive follow-up to probe deeper into a candidate's specific experience
  • No AI-driven interview or voice option to reconstruct pivotal moments in the candidate journey
  • No published methodology on question design or scoring

SurveyMonkey

Candidate Experience Survey Template + 25 Example Questions

Presented as a template plus a bank of 25 example questions, useful as a question-writing reference as much as a fielding-ready survey. Backed by SurveyMonkey's established survey infrastructure and reporting dashboards. Still a fixed-question format without conversational follow-up.

잘하는 점

  • Large example question bank to draw from when building a custom survey
  • Mature survey platform with established reporting and analytics
  • Well-known brand candidates may already be familiar with

아쉬운 점

  • No adaptive AI interviewing to follow up on a candidate's specific answer in real time
  • No voice-based interview option or guided screen-share tasks
  • Question quality/scoring relies on manual review rather than automated per-response scoring

SurveySparrow

Candidate Experience Survey Template

A conversational-style survey template that presents questions one at a time for a more engaging feel. It covers standard candidate experience topics but the branching is templated logic rather than a true AI-driven follow-up interview. Suited for teams wanting a quick, chat-like feel without model-driven adaptivity.

잘하는 점

  • Conversational, chat-like UI that can feel more approachable than a traditional form
  • Supports conditional/skip logic for basic branching
  • Part of a broader employee experience survey suite

아쉬운 점

  • Branching is rule-based logic, not an AI model dynamically generating follow-up questions per response
  • No voice AI interview or automated per-response quality scoring
  • No transparent, inspectable prompts behind its logic

Typeform

Online Candidate Experience Survey Template

A polished, conversational one-question-at-a-time template known for strong completion rates and visual design. It's a static question flow with optional logic jumps, not a true adaptive interview. Good for lightweight, on-brand feedback collection.

잘하는 점

  • Strong, well-designed UX known to improve completion rates
  • Logic jump / branching capability for basic personalization
  • Easy embedding and sharing across recruiting channels

아쉬운 점

  • No AI-generated follow-up questions tailored to each individual's specific answer
  • No voice interview mode or screen-share guided tasks
  • No automated quality scoring or transparent prompt methodology

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