Q01
메시지
모든 템플릿
Product Review & Satisfaction Survey
Captures how satisfied customers are with a product, which attributes matter most, and where the experience falls short — for teams tracking product quality, value, and repurchase intent. An AI follow-up interview digs into the real story behind each score instead of a generic star rating.
샘플 질문
템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.
질문 11개 · 약 6분
Q02
객관식필수
In the last 30 days, how often have you used this product?
- Daily
- A few times a week
- Once a week
- A few times a month
- Not at all
Q03
의견 척도필수
Overall, how satisfied are you with this product?
척도: 1 – 5
최소:Very dissatisfied최대:Very satisfied
Q04
의견 척도필수
How likely are you to recommend this product to a friend or colleague?
척도: 0 – 10
최소:Not at all likely최대:Extremely likely
Q05
매트릭스필수
Please rate the product on each of the following:
6개 행 × 5개 열
- Overall quality
- Value for money
- Ease of use
- Design/appearance
- Customer support
- 외 1개
열: Poor · Fair · Good · Very good · Excellent
Q06
최선·최악 선택형(MaxDiff)필수
When you think about what keeps you using this product, which of these matters most and which matters least?
- Overall quality
- Price/value
- Ease of use
- Design
- Customer support
- Feature completeness
- Reliability
세트별 최선·최악 선택최선:Matters most to keeping you as a customer최악:Matters least
Q07
장문형
If you could change one thing about this product, what would it be and why?
Q08
AI 인터뷰
Explore the specific moment or feature that shaped the respondent's satisfaction and recommendation score: ask what happened, and contrast it with whichever attribute they rated lowest in the ratings grid. Press for a concrete example rather than a general impression. If the score was low, probe exactly what would need to change for them to raise it; if it was high, ask what would make them stop using or recommending the product.
Q09
객관식
Which age range do you fall into?
- Under 18
- 18-24
- 25-34
- 35-44
- 45-54
- 55-64
- 65 or older
- Prefer not to say
Q10
객관식
How do you describe your gender?
- Woman
- Man
- Non-binary
- Prefer to self-describe
- Prefer not to say
Q11
메시지
That's everything — thank you for the honest feedback! Your responses feed directly into our product roadmap and quality reviews.
포함된 기능
AI 후속 질문
정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.
주의력 확인 장치
성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.
AI가 작성한 문안
문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.
자동 리포트
응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.
다른 서비스와 비교
다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.
이 템플릿을 선택하는 이유
- Goes beyond a star rating with an AI follow-up interview that explores the specific moment or feature that shaped each respondent's satisfaction score
- Combines quantitative measures (satisfaction, likelihood to recommend, attribute matrix, max-diff on what keeps people using the product) with open-ended and conversational depth
- Includes a long-text 'one thing you'd change' question plus an adaptive interview, so teams get both the what and the why behind product satisfaction and repurchase intent
- Built-in demographic questions and a friendly chat-based intro/outro make the survey feel conversational rather than a cold form, with results feeding an auto-generated report
Jotform
Product Review Form TemplateA fielding-ready, customizable form builder template for collecting product reviews, likely with rating fields and basic form logic. It's designed for quick deployment and easy embedding rather than deep qualitative exploration. No mention of adaptive follow-up questioning or voice-based interviewing.
잘하는 점
- Easy drag-and-drop customization typical of Jotform's builder
- Quick to deploy and embed on websites or share via link
- Likely supports basic rating/star and multiple-choice fields out of the box
아쉬운 점
- Static form fields only — no adaptive AI follow-up to probe the reasoning behind a rating
- No voice AI interview option or guided screen-share tasks
- No automated per-response quality scoring or transparent prompt methodology
SurveyMonkey
Product Review Template: Turn Feedback Into Product WinsA structured survey template aimed at turning ratings and feedback into actionable product insights, backed by SurveyMonkey's established survey infrastructure and analytics dashboards. It relies on standard closed-ended questions and text boxes rather than conversational follow-up. Good for benchmarking trends over time but static once fielded.
잘하는 점
- Established survey platform with strong reporting/analytics dashboards
- Likely includes benchmarking and trend-tracking features across responses
- Simple to distribute across multiple channels (email, link, embed)
아쉬운 점
- No adaptive AI interviewing — every respondent gets the same static question set regardless of their answer
- No voice AI interview or guided task/screen-share capability
- No transparent, inspectable prompt logic behind question flow
Typeform
Product Review Form TemplateA conversational, one-question-at-a-time form template known for polished UX and branching logic. It's a fielding-ready template well-suited to a friendly review-collection experience, but its 'conversational' feel is still pre-scripted logic rather than a genuine adaptive AI interview. No qualitative probing beyond preset branches.
잘하는 점
- Polished, conversational one-question-at-a-time UI that reduces respondent fatigue
- Logic jumps allow some branching based on prior answers
- Strong design/visual customization options
아쉬운 점
- Branching logic is pre-scripted, not a genuine adaptive AI follow-up that digs into the 'real story' behind a score
- No voice AI interview mode or guided screen-share tasks
- No automated quality scoring per response or transparent AI prompt documentation
설문을 공개할 준비가 되셨나요?
이 템플릿을 편집기에서 열어 보세요. 첫 응답자가 보기 전에 모든 부분을 원하는 대로 바꿀 수 있습니다.