Developer Integration Experience Survey

Welcome! This survey captures your feedback on our APIs, SDKs, and documentation based on your experience over the last 30 days. Your responses are confidential and will be reported in aggregate to improve our developer experience. There are no right or wrong answers—we want your honest perspective. Participation is voluntary, and you may stop at any time. Estimated time: 10 minutes.

Which integration methods have you used? Select all that apply.

• REST API
• GraphQL API
• JavaScript SDK
• iOS SDK
• Android SDK
• Webhooks
• Other (please specify)

Which SDK did you primarily use?

• JavaScript SDK
• iOS SDK
• Android SDK
• I did not use an SDK

How clear were the API reference docs you used?

How easy was it to find what you needed in the documentation?

Approximately how many hours did your most recent integration take?

• Less than 1 hour
• 1–4 hours
• 5–10 hours
• 11–24 hours
• 25–40 hours
• More than 40 hours

Overall, how satisfied are you with the integration experience?

What is your primary role?

• Backend developer
• Frontend developer
• Mobile developer
• Full-stack developer
• DevOps/SRE
• Product manager
• Data/ML engineer
• Other

Thank you for your time! Your feedback directly helps us improve the developer experience.

How easy was it to set up the SDK you used?

How consistent are endpoints and parameters across our APIs?

Which documentation resources did you rely on most? Select all that apply.

• API reference
• Getting started guides
• Code samples/snippets
• Tutorials/walkthroughs
• Changelog/release notes
• Community forums/Stack Overflow
• Other (please specify)

Where did you encounter the most friction? Select all that apply.

• Authentication and keys
• Data model clarity
• Pagination and filtering
• Rate limits and quotas
• Webhooks reliability
• SDK versioning/compatibility
• Testing sandbox
• Error messages and troubleshooting
• Other (please specify)

How likely are you to recommend our developer platform to a colleague?

How many years have you worked with APIs/SDKs professionally?

• Less than 1 year
• 1–3 years
• 4–7 years
• 8–12 years
• 13+ years

What, if anything, felt missing or confusing in the SDK?

What one change would most reduce friction for you?

What is your company size?

• 1 (just me)
• 2–10
• 11–50
• 51–200
• 201–1,000
• 1,001–5,000
• 5,001+

Did you also call our APIs directly, in addition to using an SDK?

• Yes
• No
• Not applicable

Based on your responses, we'd like to explore your integration experience in a bit more depth. Please share your thoughts and our AI moderator will ask a couple of follow-up questions.

Where are you primarily located?

• North America
• Europe
• Asia-Pacific
• Latin America
• Middle East
• Africa