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Software Data Migration Feedback Survey Template

Capture user insights on guidance clarity, execution control, and data integrity after migration. Ready-to-use, editable questions to improve QA and CX.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Dropdown
When did your most recent migration start?
  • Within the last 30 days
  • 31–90 days ago
  • 3–6 months ago
  • More than 6 months ago
Q2
Multiple Choice
Which type of migration did you perform most recently?
  • Version upgrade within the same product
  • On‑premises to cloud (same vendor)
  • Cloud to on‑premises (same vendor)
  • Cloud region/tenant move
  • Vendor-to-vendor switch
  • Workspace/project import
  • Data-only migration
  • Configuration-only migration
Q3
Dropdown
Approximately how much data did you migrate?
  • Under 10 GB
  • 10–99 GB
  • 100–999 GB
  • 1–9 TB
  • 10 TB or more
  • Not sure
Q4
Multiple Choice
What was the outcome of that migration?
  • Completed successfully
  • Completed with minor issues
  • Completed with major issues
  • Partially completed
  • Did not complete
Q5
Opinion Scale
Overall, how clear were the migration steps and prerequisites?
Range: 1 10
Min: Very unclearMid: Neither clear nor unclearMax: Very clear
Q6
Matrix
Please rate the following statements about clarity for your most recent migration.
RowsStrongly disagreeDisagreeNeither agree nor disagreeAgreeStrongly agree
The sequence of steps was easy to follow.
Terminology matched what I see in the product.
Pre‑migration checks clearly explained what to fix.
Error messages were specific and actionable.
Documentation aligned with the product UI.
Risks and trade‑offs were communicated upfront.
Q7
Ranking
Rank the guidance sources by how helpful they were (most helpful at the top).
Drag to order (top = most important)
  1. Official documentation
  2. In‑product tips/tooltips
  3. Setup wizard guidance
  4. Community posts/answers
  5. Vendor support engineer
  6. Video tutorials/webinars
Q8
Multiple Choice
Which controls did you use during the migration? Select all that apply.
  • Preflight checks or dry‑run
  • Pause/resume controls
  • Selective (subset) migration
  • Scheduling or maintenance window
  • Rollback/undo capability
  • Throttling or rate limiting
  • Progress indicator with ETA
  • Commit/confirmation step
Q9
Opinion Scale
I felt in control of the migration process.
Range: 1 10
Min: No controlMid: Some controlMax: Full control
Q10
Numeric
Approximately how many person-hours did your team spend actively working on this migration? (numbers only)
Accepts a numeric value
Whole numbers only
Q11
Constant Sum
Allocate 100 points across these phases to show where effort went.
Total must equal 100
Min per option: 0Whole numbers only
Q12
Multiple Choice
Attention check: To confirm you are reading the questions, please select "I am paying attention."
  • I am paying attention
  • I am not paying attention
Q13
Rating
How confident are you that the migrated data is complete and accurate?
Scale: 10 (star)
Min: Not confidentMax: Extremely confident
Q14
Multiple Choice
Which validation methods did you use? Select all that apply.
  • Pre-migration data profiling
  • Row/record counts before vs after
  • Checksums or hash comparisons
  • Field-level spot checks
  • Automated test suite
  • Dual-run/parallel comparison
  • User acceptance testing
  • Post-cutover monitoring alerts
Q15
Multiple Choice
Which best describes any data issues discovered after cutover?
  • No issues detected
  • Minor issues resolved quickly
  • Several issues needing follow-up fixes
  • Severe issues requiring rollback or major rework
Q16
Dropdown
Which best describes your role?
  • Individual contributor (e.g., engineer, analyst)
  • Team lead or manager
  • Architect
  • Administrator/DevOps
  • Project/Program manager
  • Executive/Director
  • Consultant/Partner
Q17
Dropdown
How many years of experience do you have with data or system migrations?
  • Less than 1 year
  • 1–3 years
  • 4–6 years
  • 7–10 years
  • More than 10 years
Q18
Dropdown
Organization size (employees)
  • 1–49
  • 50–249
  • 250–999
  • 1,000–4,999
  • 5,000–19,999
  • 20,000 or more
Q19
Dropdown
Industry
  • Technology
  • Financial services
  • Healthcare/Life sciences
  • Retail/Consumer
  • Manufacturing
  • Media/Entertainment
  • Education
  • Government/Public sector
  • Other
Q20
Dropdown
Primary region
  • North America
  • Latin America
  • Europe
  • Middle East
  • Africa
  • Asia
  • Oceania
Q21
Short Text
What single change would most improve clarity or control for future migrations?
Max 100 chars
Q22
Long Text
Is there anything else you’d like us to know about your migration experience or data quality?
Max 600 chars
Q23
AI Interview
AI Interview: 2 Follow-up Questions on Your Migration Experience
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Q24
Chat Message
Thank you for your time—your feedback helps us improve future migrations.

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