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Strategy & Transformation

Data Migration UX & Quality Assessment

Measures user perceptions of guidance clarity, execution control, and post-migration data integrity across software data migrations. Designed for product, QA, and CX teams seeking actionable feedback from migration practitioners.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

26 questions · ~11 min
Q01
Message

Welcome to the Data Migration Feedback Survey. We're conducting this research to understand your recent migration experience—specifically around guidance clarity, process control, and data integrity. Your responses will help us identify concrete improvements. This survey takes approximately 8–10 minutes. Participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers—we're interested in your honest opinions. All responses are confidential and will be reported only in aggregate. Please click 'Next' to begin.

Q02
Dropdown

When did your most recent data migration begin?

  • Within the last 30 days
  • 31–90 days ago
  • 3–6 months ago
  • More than 6 months ago
Q03
Opinion Scale

Overall, how clear were the migration steps and prerequisites?

Scale: 17
Min:Very unclearMax:Very clear
Q04
Multiple Choice

Which controls did you use during the migration? Select all that apply.

  • Preflight checks or dry-run
  • Pause/resume controls
  • Selective (subset) migration
  • Scheduling or maintenance window
  • Rollback/undo capability
  • Throttling or rate limiting
  • Progress indicator with ETA
  • Commit/confirmation step
  • None of the above
Q05
Opinion Scale

How confident are you that the migrated data is complete and accurate?

Scale: 17
Min:Not at all confidentMax:Extremely confident
Q06
AI Interview

We'd like to understand a bit more about the challenges you faced during migration. An AI moderator will ask a couple of brief follow-up questions based on your experience.

Q07
Dropdown

Which best describes your role?

  • Individual contributor (e.g., engineer, analyst)
  • Team lead or manager
  • Architect
  • Administrator/DevOps
  • Project/Program manager
  • Executive/Director
  • Consultant/Partner
  • Other (please specify)
Q08
Message

Thank you for completing this survey. Your feedback will directly inform improvements to future migration processes and tooling. If you have any questions about this research, please contact us at the email provided in your invitation.

Q09
Multiple Choice

Which type of migration did you perform most recently? Select all that apply.

  • Version upgrade within the same product
  • On-premises to cloud (same vendor)
  • Cloud to on-premises (same vendor)
  • Cloud region/tenant move
  • Vendor-to-vendor switch
  • Workspace/project import
  • Data-only migration
  • Configuration-only migration
  • Other (please specify)
Q10
Opinion Scale

The prerequisites for migration were clearly documented.

Scale: 17
Min:Strongly disagreeMax:Strongly agree
Q11
Opinion Scale

To what extent did you feel in control of the migration process?

Scale: 17
Min:No control at allMax:Complete control
Q12
Multiple Choice

Which validation methods did you use? Select all that apply.

  • Pre-migration data profiling
  • Row/record counts before vs. after
  • Checksums or hash comparisons
  • Field-level spot checks
  • Automated test suite
  • Dual-run/parallel comparison
  • User acceptance testing
  • Post-cutover monitoring alerts
  • None of the above
Q13
Long Text

Based on your responses in this survey, what single improvement would most enhance your migration experience—whether related to guidance, control, or data quality?

Q14
Dropdown

How many years of experience do you have with data or system migrations?

  • Less than 1 year
  • 1–3 years
  • 4–6 years
  • 7–10 years
  • More than 10 years
Q15
Dropdown

Approximately how much data did you migrate?

  • Under 10 GB
  • 10–99 GB
  • 100–999 GB
  • 1–9 TB
  • 10 TB or more
  • Not sure
Q16
Opinion Scale

Step-by-step migration instructions were easy to follow.

Scale: 17
Min:Strongly disagreeMax:Strongly agree
Q17
Dropdown

Approximately how many person-hours did your team spend actively working on this migration?

  • Under 4 hours
  • 4–8 hours
  • 9–24 hours
  • 25–80 hours
  • 81–200 hours
  • More than 200 hours
  • Not sure
Q18
Multiple Choice

Which best describes any data issues discovered after cutover?

  • No issues detected
  • Minor issues resolved quickly
  • Several issues needing follow-up fixes
  • Severe issues requiring rollback or major rework
Q19
Dropdown

How many employees does your organization have?

  • 1–49
  • 50–249
  • 250–999
  • 1,000–4,999
  • 5,000–19,999
  • 20,000 or more
Q20
Multiple Choice

What was the overall outcome of that migration?

  • Completed successfully
  • Completed with minor issues
  • Completed with major issues
  • Partially completed
  • Did not complete
Q21
Opinion Scale

Error messages and warnings during migration were helpful and actionable.

Scale: 17
Min:Strongly disagreeMax:Strongly agree
Q22
Ranking

Rank the following migration phases by how much effort they required from your team (most effort first).

  1. Planning and preparation
  2. Environment setup and configuration
  3. Data extraction and transformation
  4. Data loading and migration execution
  5. Validation and testing
  6. Post-cutover monitoring and fixes
Drag to rank
Q23
Dropdown

Which industry best describes your organization?

  • Technology
  • Financial services
  • Healthcare/Life sciences
  • Retail/Consumer
  • Manufacturing
  • Media/Entertainment
  • Education
  • Government/Public sector
  • Other (please specify)
Q24
Opinion Scale

Expected outcomes for each migration step were clearly communicated in advance.

Scale: 17
Min:Strongly disagreeMax:Strongly agree
Q25
Dropdown

In which region is your organization primarily based?

  • North America
  • Latin America
  • Europe
  • Middle East
  • Africa
  • Asia
  • Oceania
Q26
Ranking

Rank the guidance sources you used by how helpful they were (most helpful first).

  1. Official documentation
  2. In-product tips/tooltips
  3. Setup wizard guidance
  4. Community posts/answers
  5. Vendor support engineer
  6. Video tutorials/webinars
Drag to rank

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

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