Evaluates user experiences with data deletion, export, and portability flows across digital services. Designed for UX researchers and compliance teams seeking to identify friction points and improve data-control interfaces.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
24
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! This survey asks about your recent experiences managing your data—deleting, exporting, or transferring it across online services. It takes approximately 5–7 minutes to complete.
Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers—we are interested in your honest opinions. All responses are anonymous and will be reported only in aggregate.
By continuing, you indicate your consent to participate.
Q2
Multiple Choice
In the last 12 months, which of the following data actions have you attempted on any online service? Select all that apply.
Account deletion
Deleting specific data (e.g., posts, history)
Exporting or downloading your data
Transferring or porting data to another service
None of these
Q3
Multiple Choice
On which types of services have you managed your data in the last 12 months? Select all that apply.
Social networks
E-commerce or marketplaces
Cloud storage
Productivity or collaboration tools
Messaging
Streaming media
Finance or banking
Health or fitness
Travel or transport
Gaming
Other
None of these
Q4
Opinion Scale
How comfortable are you with adjusting privacy and account settings on digital services?
Range: 1 – 7
Min: Not at all comfortableMid: NeutralMax: Extremely comfortable
Q5
Dropdown
Which data action will you evaluate in this survey? Please select your most recent attempt.
Account deletion
Deleting specific data
Exporting or downloading your data
Transferring or porting data to another service
I have not attempted any of these in the last 12 months
Q6
Opinion Scale
Thinking about that specific flow, how clear were the instructions for completing the process?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q7
Opinion Scale
How clear was it what would happen to your data after completing the process?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q8
Opinion Scale
During that flow, how much control did you feel you had over which data was affected?
Range: 1 – 7
Min: No control at allMid: NeutralMax: Complete control
Q9
Opinion Scale
How much control did you feel you had over the timing and pacing of the process?
Range: 1 – 7
Min: No control at allMid: NeutralMax: Complete control
Q10
Dropdown
Approximately how long did the end-to-end process take, including searching, reading, and any waiting periods?
Less than 1 minute
1–5 minutes
6–15 minutes
16–30 minutes
31–60 minutes
More than 1 hour
The process is still pending
I don't recall
Q11
Multiple Choice
What was the outcome of your most recent attempt?
Completed successfully on first try
Completed after multiple tries
Started but abandoned
Could not find how to start
Decided not to proceed
Q12
Multiple Choice
Which factors, if any, made the process harder? Select all that apply.
Hard to find the settings location
Unclear or legalistic wording
Too many steps or pages
Long waiting or cooldown periods
Re-authentication or verification hurdles
Concern about losing access or content
Lack of transparency about outcomes
Other
None of these
Q13
Multiple Choice
How well did the actual result match what you expected?
Matched completely
Mostly matched
Partly matched
Did not match at all
Q14
Multiple Choice
After submitting your request, did you receive confirmations or status updates within the stated timeframe?
Yes, within the stated timeframe
Yes, but later than stated
No updates, but the request completed
No updates, and I'm unsure if it completed
Q15
Multiple Choice
When exporting data, which file formats do you prefer? Select all that apply.
CSV
JSON
PDF
HTML
XML
Open standard (e.g., iCalendar, vCard)
API-based export
I have no preference
Other
Q16
Multiple Choice
If you were to transfer your data to another service, which types of destinations would be most relevant? Select all that apply.
Social networks
Photo storage
Note-taking or productivity tools
Email
Calendar or contacts
Fitness or health
Personal finance
Messaging
Cloud storage
Other
None of these
Q17
Opinion Scale
Across the services you use, how easy is it to find data-control settings?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q18
Opinion Scale
Overall, how satisfied are you with your data-control experiences across services in the last 12 months?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q19
Opinion Scale
How confident are you that services will handle your data deletion, export, or transfer requests correctly?
Range: 1 – 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q20
AI Interview
We'd like to explore your data-control experience in a bit more depth. Please share your thoughts on what went well or what frustrated you, and we may ask a follow-up question or two.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q21
Long Text
Based on your responses in this survey, if you could change one thing to improve clarity or control in data management flows, what would it be?
Max chars
Q22
Dropdown
What is your age group?
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q23
Dropdown
Which region do you primarily live in?
Africa
Asia
Europe
Latin America & Caribbean
Middle East
North America
Oceania
Prefer not to say
Q24
Chat Message
Thank you for completing this survey! Your feedback will help improve data-control experiences across digital services.
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