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Data Deletion, Export & Portability UX Evaluation

Evaluates user experiences with data deletion, export, and portability flows across digital services. Designed for UX researchers and compliance teams seeking to identify friction points and improve data-control interfaces.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

24 questions · ~4 min
Q01
Long Text

Welcome! This survey asks about your recent experiences managing your data—deleting, exporting, or transferring it across online services. It takes approximately 5–7 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers—we are interested in your honest opinions. All responses are anonymous and will be reported only in aggregate. By continuing, you indicate your consent to participate.

Q02
Multiple Choice

In the last 12 months, which of the following data actions have you attempted on any online service? Select all that apply.

Q03
Long Text

Thinking about that specific flow, how clear were the instructions for completing the process?

Q04
Multiple Choice

When exporting data, which file formats do you prefer? Select all that apply.

Q05
Long Text

Across the services you use, how easy is it to find data-control settings?

Q06
AI Interview

We'd like to explore your data-control experience in a bit more depth. Please share your thoughts on what went well or what frustrated you, and we may ask a follow-up question or two.

Q07
Long Text

What is your age group?

Q08
Long Text

Thank you for completing this survey! Your feedback will help improve data-control experiences across digital services.

Q09
Multiple Choice

On which types of services have you managed your data in the last 12 months? Select all that apply.

Q10
Long Text

How clear was it what would happen to your data after completing the process?

Q11
Multiple Choice

If you were to transfer your data to another service, which types of destinations would be most relevant? Select all that apply.

Q12
Long Text

Overall, how satisfied are you with your data-control experiences across services in the last 12 months?

Q13
Long Text

Based on your responses in this survey, if you could change one thing to improve clarity or control in data management flows, what would it be?

Q14
Long Text

Which region do you primarily live in?

Q15
Long Text

How comfortable are you with adjusting privacy and account settings on digital services?

Q16
Long Text

During that flow, how much control did you feel you had over which data was affected?

Q17
Long Text

How confident are you that services will handle your data deletion, export, or transfer requests correctly?

Q18
Long Text

Which data action will you evaluate in this survey? Please select your most recent attempt.

Q19
Long Text

How much control did you feel you had over the timing and pacing of the process?

Q20
Long Text

Approximately how long did the end-to-end process take, including searching, reading, and any waiting periods?

Q21
Multiple Choice

What was the outcome of your most recent attempt?

Q22
Multiple Choice

Which factors, if any, made the process harder? Select all that apply.

Q23
Multiple Choice

How well did the actual result match what you expected?

Q24
Multiple Choice

After submitting your request, did you receive confirmations or status updates within the stated timeframe?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.