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Data Deletion, Export & Data Portability Survey Template

Gather user feedback on data rights—deletion, export, data portability. GDPR-ready privacy template to improve UX and compliance. No personal data collected.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Multiple Choice
In the last 12 months, which data actions did you try on any online service? Select all that apply.
  • Account deletion
  • Deleting specific data (e.g., posts, history)
  • Exporting/downloading your data
  • Transferring/porting data to another service
  • None of these
Q2
Multiple Choice
In the last 12 months, which types of services did you manage data on? Select all that apply.
  • Social networks
  • E-commerce/marketplaces
  • Cloud storage
  • Productivity/collaboration
  • Messaging
  • Streaming media
  • Finance/banking
  • Health/fitness
  • Travel/transport
  • Gaming
  • Other
  • None of these
Q3
Dropdown
Which one will you evaluate here? Please pick your most recent attempt.
  • Account deletion
  • Deleting specific data
  • Exporting/downloading your data
  • Transferring/porting data to another service
  • I have not attempted any of these in the last 12 months
Q4
Matrix
Thinking about that specific flow, how clear was each aspect?
RowsVery unclearUnclearSomewhat clearClearVery clearNot applicable
Finding where to begin••••••
The names and labels used••••••
Steps and prerequisites••••••
What would happen to your data••••••
How long it would take••••••
Confirmation or receipts••••••
What remains after completion••••••
Q5
Matrix
During that flow, how much control did you feel you had?
RowsNot at allSlightSomeMostlyCompleteNot applicable
Choosing the scope (account vs. specific data)••••••
Selecting data categories••••••
Choosing file format••••••
Choosing delivery method••••••
Pausing or canceling a request••••••
Seeing status/progress updates••••••
Choosing where transferred data goes••••••
Q6
Numeric
About how many minutes did the end-to-end process take, including searching, reading, and waiting? Enter 0 if you did not attempt any flow in the last 12 months.
Accepts a numeric value
Whole numbers only
Q7
Multiple Choice
What was the outcome of your most recent attempt?
  • Completed successfully on first try
  • Completed after multiple tries
  • Started but abandoned
  • Could not find how to start
  • Decided not to proceed
  • Did not attempt any in the last 12 months
Q8
Multiple Choice
Which factors, if any, made the process harder? Select all that apply.
  • Hard to find the settings location
  • Unclear or legalistic wording
  • Too many steps or pages
  • Long waiting/cooldown periods
  • Re-authentication or verification hurdles
  • Concern about losing access or content
  • Lack of transparency about outcomes
  • Other
  • None of these
Q9
Multiple Choice
For your most recent attempt, how well did the actual result match what you expected?
  • Matched completely
  • Mostly matched
  • Partly matched
  • Did not match
  • Not applicable
Q10
Multiple Choice
After submitting a deletion/export/transfer request, did you receive confirmations or status updates within the timeframe stated?
  • Yes, within the stated timeframe
  • Yes, but later than stated
  • No updates but the request completed
  • No updates and I’m not sure if it completed
  • Not applicable
Q11
Multiple Choice
When exporting data, which formats do you prefer when available? Select all that apply.
  • CSV
  • JSON
  • PDF
  • HTML
  • XML
  • Open standard (e.g., iCalendar/ICS, vCard)
  • API-based export
  • Other
Q12
Multiple Choice
If you were to transfer/port data, which destinations or pairings are most relevant to you? Select all that apply.
  • Social networks
  • Photo storage
  • Note-taking/productivity
  • Email
  • Calendar/Contacts
  • Fitness/health
  • Personal finance
  • Messaging
  • Cloud storage
  • Other
  • None of these
Q13
Multiple Choice
Attention check: To confirm you’re paying attention, please select “I am paying attention.”
  • I am paying attention
  • I prefer not to answer
  • None of these
Q14
Opinion Scale
Across the services you use, how easy is it to find data-control settings (delete, export, transfer)?
Range: 1 – 10
Min: Very hardMid: ModerateMax: Very easy
Q15
Rating
Overall, how satisfied are you with data-control experiences across services in the last 12 months?
Scale: 11 (star)
Min: Very dissatisfiedMax: Very satisfied
Q16
Dropdown
What is your age group?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q17
Dropdown
Which region do you primarily live in?
  • Africa
  • Asia
  • Europe
  • Latin America & Caribbean
  • Middle East
  • North America
  • Oceania
  • Prefer not to say
Q18
Opinion Scale
How comfortable are you with adjusting account settings and privacy controls?
Range: 1 – 10
Min: Not comfortableMid: SomewhatMax: Very comfortable
Q19
Long Text
If you could change one thing to improve clarity or control in these flows, what would it be?
Max 600 chars
Q20
Chat Message
Welcome! This brief survey asks about a recent experience managing your data (delete, export, transfer). It takes about 5–7 minutes. Thanks for helping improve these flows.
Q21
AI Interview
AI Interview: 2 Follow-up Questions on your recent data-control flow
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q22
Chat Message
Thank you for completing the survey! Your feedback helps improve data-control experiences across services.

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