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LIS Usability & Data Integrity Assessment

Evaluates laboratory information system usability, data accuracy, and workflow efficiency for biotech and healthcare lab professionals based on recent 30–90 day experience.

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Template Overview

30

Questions

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This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome to the LIS Usability & Data Integrity Assessment. This survey asks about your recent experience with your primary Laboratory Information System. It should take approximately 8–10 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential and will be reported only in aggregate. By continuing, you indicate your consent to participate.
Q2
Multiple Choice
Do you directly enter or verify test results in the LIS?
  • Yes
  • No
Q3
Multiple Choice
Which Laboratory Information System (LIS) do you primarily use?
  • Epic Beaker
  • Cerner PathNet
  • Sunquest
  • Orchard Harvest
  • SoftLab (SCC)
  • LabWare
  • Custom or in-house system
  • Not sure
  • Other (please specify)
Q4
Dropdown
How often do you use your primary LIS in your job?
  • All day (most hours)
  • Several times per day
  • About once per day
  • A few times per week
  • Less often
Q5
Dropdown
How long have you used this primary LIS?
  • Less than 3 months
  • 3–12 months
  • 1–3 years
  • 3–5 years
  • Over 5 years
Q6
Multiple Choice
Which systems are currently integrated with your LIS? Select all that apply.
  • EHR/EMR
  • Analyzer/instrument interfaces
  • Middleware/automation
  • Billing/finance
  • Reference lab interfaces
  • Reporting/analytics/BI
  • Inventory/supply
  • Quality management tools (e.g., CAP/CLIA)
  • None of the above
  • Not sure
  • Other (please specify)
Q7
Opinion Scale
Overall, how easy is your primary LIS to use for your daily work?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q8
Opinion Scale
Thinking about the last 30 days, to what extent do you agree: Navigating between LIS modules and screens is straightforward.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q9
Opinion Scale
Thinking about the last 30 days, to what extent do you agree: Completing routine tasks requires a reasonable number of clicks or steps.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q10
Opinion Scale
Thinking about the last 30 days, to what extent do you agree: Error messages clearly help me understand what went wrong and how to fix it.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q11
Opinion Scale
Thinking about the last 30 days, to what extent do you agree: The LIS interface layout is intuitive and well organized.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q12
Opinion Scale
Overall, how satisfied are you with the usability of your primary LIS?
Range: 1 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q13
Multiple Choice
In the last 30 days, which LIS tasks were most time-consuming? Select all that apply.
  • Order entry
  • Specimen accessioning
  • Test result entry/verification
  • Result corrections/amendments
  • Patient or result search
  • Quality control documentation
  • Worklist management
  • Report generation
  • Interface troubleshooting
  • Other (please specify)
Q14
Dropdown
In the last 30 days, how often did you encounter data entry errors that required correction?
  • Never
  • Once in the last 30 days
  • 2–3 times in the last 30 days
  • About weekly
  • Several times per week
  • Daily or almost daily
Q15
Multiple Choice
In the last 90 days, which data integrity issues have you personally observed? Select all that apply.
  • Duplicate patient or sample records
  • Mismatched patient ID or demographics
  • Specimen mislabeling detected by the system
  • Result overwritten or lost
  • Incomplete audit trail for a change
  • Interface transmission failure or delay
  • Reference range or version mismatch
  • None of the above
  • Other (please specify)
Q16
Opinion Scale
How confident are you that data in your primary LIS are accurate and complete?
Range: 1 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q17
Dropdown
When needed in the last 90 days, how easy was it to retrieve a complete audit trail?
  • Very difficult
  • Difficult
  • Neither easy nor difficult
  • Easy
  • Very easy
  • Not applicable
Q18
Opinion Scale
To what extent do you agree: the LIS validation rules prevent most incorrect or incomplete entries.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q19
Dropdown
Approximately how many total hours of unplanned LIS downtime occurred in the last 90 days?
  • 0 (no unplanned downtime)
  • Less than 1 hour
  • 1–4 hours
  • 5–8 hours
  • 9–24 hours
  • More than 24 hours
  • Not sure
Q20
Dropdown
During peak hours in the last 30 days, how often did the LIS feel noticeably slow?
  • Never
  • Once in the last 30 days
  • 2–3 times in the last 30 days
  • About weekly
  • Several times per week
  • Daily or almost daily
Q21
Opinion Scale
How would you rate the training you received on accurate data entry and handling in the LIS?
Range: 1 7
Min: Very inadequateMid: NeutralMax: More than adequate
Q22
Opinion Scale
How satisfied are you with the support you receive (vendor or internal) when you encounter LIS data issues?
Range: 1 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q23
Ranking
Please rank the following potential improvements from most important to least important for strengthening LIS usability and data integrity.
Drag to order (top = most important)
  1. More informative error messages
  2. Stronger real-time validation rules
  3. Faster search and filtering
  4. Clearer audit trail views/exports
  5. Better downtime and rollback workflows
  6. Simplified order entry and verification
Q24
Long Text
Based on your responses in this survey, please share any additional thoughts or suggestions about LIS usability or data integrity.
Max chars
Q25
AI Interview
We'd like to understand more about your LIS experience. An AI moderator will ask a couple of brief follow-up questions based on your earlier responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 7
Q26
Dropdown
What is your primary role?
  • Medical technologist/MLS
  • Lab supervisor or manager
  • Pathologist
  • LIS/IT or integration specialist
  • QA/Regulatory
  • Phlebotomy/accessioning
  • Research scientist
  • Other
Q27
Dropdown
What is your primary lab setting?
  • Hospital
  • Academic medical center
  • Independent/reference lab
  • Biotech/pharma
  • Public health lab
  • Clinic/physician office
  • Other
Q28
Dropdown
How many years of total experience do you have working in laboratory settings?
  • Less than 1 year
  • 1–3 years
  • 3–5 years
  • 5–10 years
  • Over 10 years
Q29
Dropdown
What is your primary work shift?
  • Day
  • Evening
  • Night
  • Rotating
  • Varies/Not applicable
Q30
Chat Message
Thank you for completing this survey. Your input will directly inform improvements to LIS usability and data integrity practices. You may now close this window.

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