Use this survey template to assess your primary LIS's usability, data integrity, and workflow. For biotech and healthcare labs; base answers on last 30-90 days.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
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Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Sample Survey Items
Q1
Multiple Choice
Which Laboratory Information System do you primarily use?
Epic Beaker
Cerner PathNet
Sunquest
Orchard Harvest
SoftLab (SCC)
LabWare
Custom or in-house system
Not sure
Q2
Dropdown
How often do you use your primary LIS in your job?
All day (most hours)
Several times per day
About once per day
A few times per week
Less often
Q3
Dropdown
How long have you used this primary LIS?
Less than 3 months
3–12 months
1–3 years
3–5 years
Over 5 years
Q4
Opinion Scale
Overall, how easy is your LIS to use?
Range: 1 – 10
Min: Very difficultMid: NeutralMax: Very easy
Q5
Matrix
Thinking about the last 30 days, rate your agreement with each statement.
Rows
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
I could complete key tasks efficiently.
•
•
•
•
•
Navigation is intuitive.
•
•
•
•
•
Error messages help me resolve issues.
•
•
•
•
•
Field validations prevent incorrect entries.
•
•
•
•
•
Saved data matches what I entered.
•
•
•
•
•
Common actions take too many steps.
•
•
•
•
•
Q6
Rating
Overall, how satisfied are you with LIS usability?
Scale: 10 (star)
Min: Very dissatisfiedMax: Very satisfied
Q7
Multiple Choice
In the last 30 days, which LIS tasks were most time-consuming? Select all that apply.
Order entry
Specimen accessioning
Test result entry/verification
Result corrections/amendments
Patient or result search
Quality control documentation
Worklist management
Report generation
Interface troubleshooting
Q8
Multiple Choice
In the last 30 days, how often did you encounter data entry errors that required correction?
Never
Once in the last 30 days
2–3 times in the last 30 days
About weekly
Several times per week
Daily or almost daily
Q9
Multiple Choice
In the last 90 days, which data integrity issues have you personally observed? Select all that apply.
Duplicate patient or sample records
Mismatched patient ID or demographics
Specimen mislabeling detected by the system
Result overwritten or lost
Incomplete audit trail for a change
Interface transmission failure or delay
Reference range or version mismatch
Q10
Opinion Scale
How confident are you that LIS data are accurate and complete overall?
Range: 1 – 10
Min: Not confidentMid: NeutralMax: Very confident
Q11
Multiple Choice
When needed in the last 90 days, how easy was it to retrieve a complete audit trail?
Very difficult
Difficult
Neither easy nor difficult
Easy
Very easy
Not applicable
Q12
Multiple Choice
The LIS validation rules prevent most incorrect or incomplete entries.
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
Q13
Numeric
Approximately how many total hours of unplanned LIS downtime occurred in the last 90 days? (Enter a whole number; enter 0 if none.)
Accepts a numeric value
Whole numbers only
Q14
Multiple Choice
During peak hours in the last 30 days, how often did the LIS feel slow?
Never
Once in the last 30 days
2–3 times in the last 30 days
About weekly
Several times per week
Daily or almost daily
Q15
Multiple Choice
Which systems are currently integrated with your LIS? Select all that apply.
EHR/EMR
Analyzer/instrument interfaces
Middleware/automation
Billing/finance
Reference lab interfaces
Reporting/analytics/BI
Inventory/supply
Quality management tools (e.g., CAP/CLIA)
Q16
Multiple Choice
Was your training sufficient to ensure accurate data entry and handling?
Yes
Partly
No
Not applicable
Q17
Rating
How satisfied are you with vendor or internal support for LIS data issues?
Scale: 10 (star)
Min: Very dissatisfiedMax: Very satisfied
Q18
Multiple Choice
Attention check: To confirm attention, please select “Agree.”
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
Q19
Ranking
Rank the improvements that would most strengthen usability and data integrity (top = highest).
Drag to order (top = most important)
More informative error messages
Stronger real-time validation rules
Faster search and filtering
Clearer audit trail views/exports
Better downtime and rollback workflows
Simplified order entry and verification
Q20
Multiple Choice
What is your primary role?
Medical technologist/MLS
Lab supervisor or manager
Pathologist
LIS/IT or integration specialist
QA/Regulatory
Phlebotomy/accessioning
Research scientist
Other
Q21
Multiple Choice
What is your primary lab setting?
Hospital
Academic medical center
Independent/reference lab
Biotech/pharma
Public health lab
Clinic/physician office
Other
Q22
Dropdown
How many years have you worked in the laboratory field (any LIS)?
Less than 1 year
1–3 years
3–5 years
5–10 years
Over 10 years
Q23
Multiple Choice
Do you directly enter or verify results in the LIS?
Yes
No
Q24
Multiple Choice
What is your primary work shift?
Day
Evening
Night
Rotating
Varies/Not applicable
Q25
Chat Message
Welcome! This short survey asks about your recent LIS usability and data integrity experience. Your responses are confidential and reported in aggregate. Thank you for participating.
Q26
Long Text
Any additional comments about LIS usability or data integrity?
Max 600 chars
Q27
AI Interview
AI Interview: 2 Follow-up Questions on LIS Usability and Data Integrity
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Q28
Chat Message
Thank you for completing the survey. Your input helps improve LIS usability and data integrity. You may now close this window.
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