Measures user experience across mobile, tablet, and desktop devices, focusing on gesture usability, layout navigation, readability, accessibility feature usage, and cross-device consistency. Designed for UX research teams evaluating responsive design quality.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
28
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome to the Cross-Device UX Survey!
This survey asks about your experiences using websites and apps across different devices (e.g., smartphone, tablet, laptop, desktop) over the last 30 days.
• There are no right or wrong answers — we are interested in your honest opinions and experiences.
• Your participation is voluntary, and you may stop at any time.
• All responses are confidential and will be reported in aggregate only.
• Estimated completion time: 7–9 minutes.
By continuing, you consent to participate in this research.
Q2
Multiple Choice
Which of the following devices have you used to browse websites or apps in the last 30 days? (Select all that apply)
Smartphone (touch)
Tablet (touch)
Laptop with trackpad
Desktop with mouse
2-in-1 / touch-enabled laptop
Smart TV
Other
Q3
Dropdown
In a typical week, how many different devices do you use to browse websites or apps?
1
2
3
4
5 or more
Q4
Chat Message
The following questions ask about your experience with touch gestures on touch-enabled devices over the last 30 days.
Q5
Opinion Scale
How often do you use touch gestures (e.g., tap, swipe, pinch) when interacting with websites or apps on touch-enabled devices?
Range: 1 – 7
Min: NeverMid: NeutralMax: Very often
Q6
Ranking
Rank the following touch gestures from most to least frequently used. (Drag to reorder; top = most used)
Drag to order (top = most important)
Tap
Double-tap
Long-press
Swipe
Pinch / Zoom
Two-finger gestures
Q7
Multiple Choice
Which of the following gesture-related issues, if any, have you experienced? (Select all that apply)
Accidental taps
Missed swipes
Unresponsive pinch/zoom
Gestures felt inconsistent across apps
Unclear or hidden gestures
None of the above
Q8
Opinion Scale
How satisfied are you with the placement and organization of navigation menus across the websites and apps you use?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q9
Opinion Scale
How satisfied are you with the spacing and readability of content layouts (e.g., text blocks, images, cards)?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q10
Opinion Scale
How satisfied are you with the sizing and placement of interactive elements (e.g., buttons, icons, form fields)?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q11
Opinion Scale
How easy is it to find key actions (e.g., menu, back, search) across the devices you use?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q12
Opinion Scale
On your primary mobile or tablet device, how easy is it to reach frequently used controls with one hand?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q13
Multiple Choice
Which of the following touch targets, if any, have felt too small to tap accurately? (Select all that apply)
Text links
Small icons
Checkboxes / toggle switches
Form fields
Action buttons
None of the above
Q14
Multiple Choice
Which of the following accessibility or assistive features, if any, do you currently use? (Select all that apply)
Device text scaling / larger text
Dark mode or high contrast
Screen reader
Closed captions / subtitles
Voice control / dictation
Keyboard navigation
Color filters
None of the above
Q15
Dropdown
Which screen reader do you primarily use?
VoiceOver (iOS)
TalkBack (Android)
NVDA
JAWS
Narrator (Windows)
VoiceOver (macOS)
ChromeVox
Other
Not applicable
Q16
Opinion Scale
How often do you encounter readability issues (e.g., poor contrast, small text, or tight spacing) when using websites or apps?
Range: 1 – 7
Min: NeverMid: NeutralMax: Very often
Q17
Multiple Choice
When switching between devices, which of the following issues, if any, have you encountered? (Select all that apply)
Layouts were inconsistent
Lost progress or state
Gestures differed by device
Font size needed adjustment per device
Controls were in different locations
None of the above
Q18
Opinion Scale
Overall, how consistent has your experience been when using the same website or app across different devices?
Range: 1 – 7
Min: Very inconsistentMid: NeutralMax: Very consistent
Q19
Ranking
Rank the following aspects of your cross-device experience from most to least important to you. (Drag to reorder; top = most important)
Drag to order (top = most important)
Ease of navigation
Consistent gestures
Readable text & spacing
Reachable controls
Performance & responsiveness
Consistency across devices
Accessibility options
Q20
Opinion Scale
Overall, how satisfied are you with your experience using websites and apps across all your devices?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q21
Opinion Scale
How likely are you to recommend the websites or apps you use most to someone who uses multiple devices?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q22
Long Text
Based on your responses in this survey, please describe one layout or interaction experience — positive or frustrating — that stands out to you. Include what happened and which device you were using.
Max chars
Q23
AI Interview
Thank you for your written feedback. We'd like to explore your cross-device experience a bit further. An AI moderator will ask up to 2 brief follow-up questions.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 7
Q24
Dropdown
What is your age?
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q25
Multiple Choice
How do you describe your gender?
Man
Woman
Non-binary
Prefer not to say
Q26
Dropdown
In which region do you primarily live?
Africa
Asia
Europe
North America
South America
Oceania
Prefer not to say
Q27
Dropdown
How would you describe your level of comfort with technology?
Beginner — I use basic features only
Intermediate — I'm comfortable with most features
Advanced — I explore settings and customize frequently
Expert — I work in a tech-related field
Prefer not to say
Q28
Chat Message
Thank you for completing this survey! Your responses are confidential and will be used in aggregate to improve cross-device design and accessibility. If you have any questions about this research, please contact the research team.
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