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Mobile App UX & Performance Evaluation Survey

Evaluates user perceptions of mobile app navigation, gesture interactions, speed, and stability to identify priority areas for UX improvement. Designed for active and lapsed app users across iOS and Android.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

30 questions · ~4 min
Q01
Long Text

Welcome! This survey asks about your recent experience using our mobile app, including navigation, performance, and interactions. It should take about 5–7 minutes to complete. Your participation is voluntary, and you may stop at any time. There are no right or wrong answers—we are interested in your honest opinions. All responses are confidential and will be reported in aggregate only.

Q02
Multiple Choice

When did you last use the app on your mobile device?

Q03
Long Text

Overall, how easy or difficult was it to find what you needed in the app?

Q04
Long Text

How intuitive are the app's gesture interactions (e.g., swiping back, edge swipes)?

Q05
Long Text

How would you rate the speed of the app during typical use?

Q06
Long Text

How satisfied are you with each of the following aspects of the app?

Q07
Long Text

If you could change one thing about the app, what would it be and why?

Q08
Multiple Choice

What is your age group?

Q09
Long Text

Based on your responses in this survey, is there anything else you'd like to share about your experience with the app?

Q10
Multiple Choice

What is the main reason you haven't used the app recently?

Q11
Multiple Choice

How do you primarily navigate while using the app on your mobile device?

Q12
Multiple Choice

Which of the following gesture-related issues have you experienced, if any? Select all that apply.

Q13
Long Text

Which part of the app felt slowest to you, if any?

Q14
Long Text

Navigation and finding what you need

Q15
Long Text

How likely are you to recommend this app to a friend or colleague?

Q16
Multiple Choice

How do you describe your gender?

Q17
Long Text

Thank you for your time—your feedback will directly help us improve the mobile app experience.

Q18
Long Text

What would need to change for you to try the app or return to using it?

Q19
Long Text

How would you rate the overall stability of the app?

Q20
Long Text

App speed and responsiveness

Q21
AI Interview

We'd love to learn more about your app experience. Our AI moderator will ask a couple of brief follow-up questions based on your responses.

Q22
Long Text

Where do you currently live?

Q23
Multiple Choice

Which mobile operating system do you primarily use with the app?

Q24
Multiple Choice

Which of the following reliability issues have you experienced recently, if any? Select all that apply.

Q25
Long Text

App stability (lack of crashes, freezes, errors)

Q26
Long Text

What task do you use the app for most often?

Q27
Long Text

Gesture interactions and touch controls

Q28
Multiple Choice

About how many times per week do you typically use the app?

Q29
Long Text

Visual design and layout

Q30
Long Text

Please rank the following areas from most to least in need of improvement.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.