Mobile App UX Survey Template: Usability & Performance
Measure navigation, performance, stability, and gesture interactions in your mobile app. Collect user feedback fast with this customizable survey template.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
28
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Multiple Choice
When did you last use the app on your phone?
Today
In the past 7 days
8–30 days ago
More than 30 days ago
I've never used it
Q2
Multiple Choice
If you haven’t used it in the past 30 days (or have never used it), what is the main reason? If you have used it recently, select “I have used it recently.”
I have used it recently
I stopped using it
I can’t install it on my device
It’s not relevant to me
I prefer alternatives
Other
Q3
Long Text
What would need to change for you to try the app or return to it?
Max 600 chars
Q4
Multiple Choice
Would you consider using the app if key issues were addressed?
Yes
Maybe/unsure
No
Q5
Multiple Choice
Which mobile OS did you most recently use with the app?
iOS
Android
Other
Q6
Opinion Scale
Overall, how easy was it to find what you needed in the app?
Range: 1 – 10
Min: Very hardMid: NeutralMax: Very easy
Q7
Multiple Choice
How do you primarily navigate while using the app on your phone?
Gesture navigation
On-screen buttons
Combination of both
Not sure
Q8
Rating
How intuitive are the app’s gesture interactions (e.g., back, edge swipes)?
Scale: 11 (star)
Min: Not intuitiveMax: Very intuitive
Q9
Multiple Choice
Which of the following best describes any gesture-related issues you’ve noticed, if any?
Back gesture triggers unexpectedly
Edge swipe is hard to perform
Conflicts with system gestures
Gestures weren’t discoverable
I don’t use gesture navigation
No issues
Q10
Rating
Overall, how fast does the app feel during typical use?
Scale: 11 (star)
Min: Very slowMax: Very fast
Q11
Short Text
Which part of the app felt slowest, if any?
Max 100 chars
Q12
Rating
How stable has the app been for you (crashes, freezes, errors)?
Scale: 11 (star)
Min: Very unstableMax: Very stable
Q13
Multiple Choice
Which of the following best describes any reliability issues you’ve noticed recently, if any?
App crashes
Freezes or becomes unresponsive
Error messages block progress
Noticeable lag while scrolling
No stability issues
Q14
Matrix
Rate the following aspects of the app based on your recent use.
Rows
Very poor
Poor
Fair
Good
Excellent
Home screen or landing page layout
•
•
•
•
•
Clarity of navigation labels
•
•
•
•
•
Search effectiveness
•
•
•
•
•
Speed of loading content
•
•
•
•
•
Reliability and stability
•
•
•
•
•
Gesture discoverability
•
•
•
•
•
Q15
Constant Sum
Allocate 100 points across the areas where improvements would help most.
Total must equal 100
Min per option: 0Whole numbers only
Q16
Short Text
What task do you use the app for most often?
Max 100 chars
Q17
Numeric
About how many sessions per week do you typically use the app?
Accepts a numeric value
Whole numbers only
Q18
Long Text
If you could change one thing about the app, what would it be and why?
Max 600 chars
Q19
Multiple Choice
What is your age group?
16–17
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q20
Multiple Choice
How do you describe your gender?
Woman
Man
Non-binary
Prefer to self-describe
Prefer not to say
Q21
Dropdown
Where do you currently live?
North America
Latin America
Europe
Middle East & North Africa
Sub-Saharan Africa
Asia
Oceania
Prefer not to say
Q22
Multiple Choice
What is the highest level of education you have completed?
Some high school
High school or equivalent
Some college or associate degree
Bachelor’s degree
Postgraduate degree
Trade/technical
Prefer not to say
Q23
Multiple Choice
What is your current employment status?
Full-time
Part-time
Self-employed
Student
Not employed
Retired
Prefer not to say
Q24
Multiple Choice
Attention check: To confirm you’re paying attention, please select “Prefer not to say.”
Yes
No
Prefer not to say
Q25
Long Text
Anything else you’d like us to know?
Max 600 chars
Q26
Chat Message
Welcome! This short survey focuses on your recent mobile app experience and should take about 5–7 minutes.
Q27
AI Interview
AI Interview: 2 Follow-up Questions on Mobile App UX
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q28
Chat Message
Thank you for your time—your feedback will help improve the mobile app experience.
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.
How do I create my first survey?
Sign up, then decide how you want to build: let the AI generate a survey from your prompt, pick a template, or start from scratch. Choose question types, set logic, and preview before sharing.
How can I share surveys with my team?
Send a project link so teammates can view and collaborate instantly.
Can the AI generate a survey from a prompt?
Yes. Provide a prompt and QuestionPunk drafts a survey you can tweak before sending.
How long does support typically take to reply?
We reply within 24 hours—often much sooner. Include key details in your message to help us assist you faster.
Can I export survey results?
Absolutely. Export results as CSV straight from the results page for quick data work.