All templates

Mobile App Navigation & Performance UX Survey

Collects structured feedback from active mobile app users on navigation ease, load performance, and gesture reliability to prioritize UX improvements.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

22 questions · ~4 min
Q01
Long Text

Welcome! This survey asks about your recent experience using our mobile app — specifically around navigation, performance, and gestures. This should take approximately 5–7 minutes. Your participation is entirely voluntary and you may stop at any time. There are no right or wrong answers; we are interested in your honest opinions. All responses are confidential and will be reported in aggregate only. Your feedback will be used internally to prioritize app improvements. Please proceed when you are ready.

Q02
Multiple Choice

When did you last use this mobile app?

Q03
Multiple Choice

Which mobile platform do you primarily use for this app?

Q04
Long Text

In the past 7 days, how easy or difficult was it to find what you needed in the app?

Q05
Long Text

How would you rate the overall speed of the app in the past 7 days?

Q06
Multiple Choice

How often do you use gestures (e.g., swipe, pinch) in this app?

Q07
Long Text

Please rank the following areas by how urgently you want us to improve them (drag to reorder; top = highest priority).

Q08
Multiple Choice

In which region do you currently live?

Q09
Long Text

Thank you for completing this survey! Your feedback will be used to improve the app experience. You may now close this window.

Q10
Long Text

What has kept you from using the app recently?

Q11
Long Text

How clear and intuitive is the app's menu structure?

Q12
Multiple Choice

In the past 7 days, which of the following issues, if any, did you experience? (Select all that apply.)

Q13
Long Text

How reliable do gestures feel when you use them in this app?

Q14
Long Text

Based on your responses in this survey, is there anything else you'd like to share about your experience with the app?

Q15
Long Text

What is your age?

Q16
Long Text

How intuitive is the tab bar for switching between sections?

Q17
Long Text

If you experienced any frustration while using the app in the past 7 days, please describe what happened.

Q18
Multiple Choice

Which gestures, if any, felt unintuitive or hard to discover? (Select all that apply.)

Q19
AI Interview

We'd love to hear more about your experience. Our AI moderator will ask you a few follow-up questions about navigating and using this app.

Q20
Multiple Choice

How do you describe your gender? (Select all that apply.)

Q21
Long Text

How reliably does back navigation return you to the expected screen?

Q22
Long Text

Approximately how long have you been using a smartphone?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.