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Multi-Touch Attribution (MTA) Trust & Bias Survey Template

Gauge marketer trust in MTA results and detect channel bias. Use this template to benchmark data quality and decision confidence.

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Sample Survey Items

Q1
chat message
Welcome! This brief survey asks about your experience with MTA trust and potential biases. Most people finish in 5–7 minutes. Please answer based on your recent work.
Q2
multiple choice
Which attribution approaches has your organization used in the past 12 months? Select all that apply.
  • Multi-touch attribution (rules-based)
  • Multi-touch attribution (algorithmic/data-driven)
  • Marketing mix modeling (MMM)
  • Last-click attribution
  • First-touch attribution
  • Position-based/heuristic models
  • None of the above
  • Not sure
Q3
multiple choice
How is MTA delivered in your organization?
  • Vendor product
  • In-house model
  • Agency-provided
  • Not applicable—no MTA in use
  • Not sure
Q4
rating
How much do you trust the outputs and documentation from your MTA solution?
Q5
opinion scale
Over the past 3 months, how much did you trust the MTA results you used?
Q6
multiple choice
In the past 3 months, how often did MTA disagree with other measurement (e.g., MMM, experiments)?
  • Never
  • Rarely (less than monthly)
  • Sometimes (about monthly)
  • Often (weekly or more)
  • Not applicable—did not compare
Q7
opinion scale
Overall, how much do you trust MTA results in today’s environment?
Q8
matrix
How concerning are the following potential biases for MTA in your context?
Q9
multiple choice
Which single bias is your biggest concern today?
  • Over-crediting branded search or direct traffic
  • Self-attribution by walled gardens
  • Incomplete tracking due to privacy/consent gaps
  • Recency bias toward last touches
  • Touchpoint inflation from ad stacking/high frequency
  • Model overfitting or instability
  • Selection bias in conversion data
  • None of the above
Q10
long text
Please share a brief example of how this bias showed up and its impact.
Max 600 chars
Q11
multiple choice
Which steps have you taken to reduce bias in MTA outputs? Select all that apply.
  • Apply lookback windows/decay
  • Exclude brand search or direct from credit
  • Deduplicate conversions across platforms
  • Calibrate with MMM or causal lift
  • Run holdouts/geo experiments
  • Independent or vendor audit
  • Review model transparency and features
  • Data quality checks (consent, IDs, events)
  • Other
Q12
multiple choice
What would most increase your confidence in MTA? Select all that apply.
  • Transparent methodology and assumptions
  • Third-party audit/validation
  • Alignment with MMM or causal lift
  • Regular back-testing/out-of-sample validation
  • Access to raw signals and feature importances
  • Better identity resolution/clean-room integrations
  • Clear conversion deduplication policy
  • Run geo/cell experiments
  • Other
Q13
multiple choice
Attention check: To confirm you are paying attention, please select “Often” below.
  • Never
  • Rarely
  • Sometimes
  • Often
  • Always
Q14
ranking
Rank the evidence sources that most increase your trust in MTA (top = most trust-building).
Q15
constant sum
Allocate 100 points to where MTA most influences your decisions.
Q16
numeric
What minimum confidence level (%) do you require to act on MTA findings?
Q17
multiple choice
Which best describes your role?
  • Marketing leadership
  • Performance marketing
  • Growth/Acquisition
  • Data science/Analytics
  • Media/Activation
  • Product/MarTech
  • Consultant/Agency
  • Other
Q18
multiple choice
How many years have you worked with attribution or MTA?
  • 0–1
  • 2–4
  • 5–7
  • 8+
Q19
multiple choice
Company size (employees)
  • 1–49
  • 50–249
  • 250–999
  • 1,000–4,999
  • 5,000+
Q20
multiple choice
Approximate annual paid media spend
  • <$1M
  • $1M–$4.9M
  • $5M–$19.9M
  • $20M–$99.9M
  • $100M+
  • Prefer not to say
Q21
multiple choice
Primary region
  • North America
  • Latin America
  • Europe
  • Middle East & Africa
  • Asia-Pacific
  • Other
Q22
multiple choice
Primary industry
  • Retail/ecommerce
  • Consumer services
  • B2B/Enterprise
  • Technology/Software
  • Media/Entertainment
  • Financial services
  • Travel/Hospitality
  • Healthcare/Pharma
  • Other
  • Prefer not to say
Q23
multiple choice
Your involvement in decisions based on MTA
  • I make final decisions
  • I influence decisions
  • I consume results but don’t decide
  • I implement/operate MTA
  • Not involved
Q24
long text
Anything else we should know about trust or bias in MTA at your organization?
Max 600 chars
Q25
ai interview
AI Interview: 2 Follow-up Questions on Trust and Bias in MTA
AI Interview
Q26
chat message
Thank you for your time—your input is greatly appreciated!

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Multi-Touch Attribution (MTA) Trust & Bias Survey Template - Survey Template | QuestionPunk