Q01
Message
All templatesAI & Technology
AI Transparency, Control & Recourse Assessment
Measures user attitudes toward AI transparency, desired controls, and recourse expectations. Designed for product teams assessing trust gaps and prioritizing AI governance improvements.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
25 questions · ~11 min
Q02
Multiple Choice
In the past 3 months, have you used any AI-powered features (e.g., chatbots, smart suggestions, AI-generated summaries)?
- Yes
- No
- Not sure
Q03
Opinion Scale
Overall, how comfortable are you using products that include AI-powered features?
Scale: 1 – 7
Min:Not at all comfortableMax:Extremely comfortable
Q04
Opinion Scale
How important is it to you to know when a product is using AI to generate or influence results?
Scale: 1 – 7
Min:Not at all importantMax:Extremely important
Q05
Opinion Scale
How much control do you want over how AI features work in products you use?
Scale: 1 – 7
Min:No control neededMax:Full control over all settings
Q06
Multiple Choice
If an AI feature produced an incorrect result that affected you, what would you do first?
- Use an undo or retry option
- Look for an explanation of why the result occurred
- Report the issue through the product
- Contact human support
- Request a formal appeal or second review
- Ignore it and continue
Q07
AI Interview
We'd like to explore your experiences and opinions about AI features in a bit more depth. An AI moderator will ask you a few follow-up questions based on your earlier responses.
Q08
Dropdown
What is your age?
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65 or older
- Prefer not to say
Q09
Message
Thank you for participating in this survey! Your responses will help improve how AI features are designed and communicated. All answers are confidential and will be reported only in aggregate.
Q10
Multiple Choice
Which of the following AI features have you used in the past 3 months? Select all that apply.
- Chatbots or virtual assistants (e.g., customer support)
- AI-generated summaries or writing tools
- Autocomplete or smart compose
- Personalized recommendations (e.g., content, products)
- Image generation or editing
- Voice assistants (e.g., Siri, Alexa)
- Face or voice recognition (e.g., device unlock)
- Language translation
- Content moderation or filters
- Other
Q11
Opinion Scale
How much do you trust AI-powered features to produce accurate and fair results?
Scale: 1 – 7
Min:Do not trust at allMax:Trust completely
Q12
Opinion Scale
How important is it to you to understand how an AI feature arrived at a specific result or recommendation?
Scale: 1 – 7
Min:Not at all importantMax:Extremely important
Q13
Multiple Choice
Which of the following AI controls would you actually use on a regular basis? Select all that apply.
- Turn AI features on or off at any time
- Opt in or out of specific AI features individually
- View a 'Why this result?' explanation
- See and edit the data the AI used about me
- Give feedback to improve AI results
- Undo or roll back AI-made changes
- Set risk sensitivity or thresholds
- Request a human review of AI decisions
Q14
Multiple Choice
In the past 12 months, have you sought help or filed a complaint about an issue caused by an AI feature?
- Yes
- No
- Not sure
Q15
Long Text
Based on your responses in this survey, please share any additional thoughts or feelings about transparency, control, or issue resolution in AI-powered features. (Optional)
Q16
Multiple Choice
How do you describe your gender?
- Man
- Woman
- Non-binary
- Prefer to self-describe
- Prefer not to say
Q17
Opinion Scale
How important is it to you to know what personal data an AI feature uses?
Scale: 1 – 7
Min:Not at all importantMax:Extremely important
Q18
Ranking
Please rank the following AI feature qualities from most important (top) to least important (bottom) to you.
- Accuracy of results
- Transparency about how it works
- User control over settings
- Speed of results
- Privacy of personal data
- Clear explanations of outputs
Drag to rank
Q19
Opinion Scale
How helpful was the support or resolution process you experienced?
Scale: 1 – 7
Min:Not at all helpfulMax:Extremely helpful
Q20
Dropdown
In which country do you currently reside?
- United States
- United Kingdom
- Canada
- Australia
- India
- Germany
- Brazil
- France
- Japan
- Other
Q21
Opinion Scale
How important is it to you to see a confidence level or certainty score for AI-generated results?
Scale: 1 – 7
Min:Not at all importantMax:Extremely important
Q22
Long Text
If you have had a negative experience with an AI feature, what one thing would have improved the situation most? (Optional)
Q23
Multiple Choice
What is the highest level of education you have completed?
- Less than high school
- High school or equivalent
- Some college or associate degree
- Bachelor's degree
- Graduate or professional degree
- Prefer not to say
Q24
Multiple Choice
In your opinion, when should products disclose that AI is being used?
- On first use of any AI feature
- Every time an AI-generated result is shown
- In settings only
- In the privacy policy only
- Only if the AI may affect important outcomes (e.g., financial, health)
- Disclosure is not necessary
Q25
Multiple Choice
What is your current employment status?
- Full-time employed
- Part-time employed
- Self-employed
- Student
- Unemployed and looking for work
- Not working by choice
- Retired
- Prefer not to say
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.
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