Measures user attitudes toward AI transparency, desired controls, and recourse expectations. Designed for product teams assessing trust gaps and prioritizing AI governance improvements.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
25
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome to this survey about your experiences and opinions regarding AI-powered features in digital products.
This survey takes approximately 5–7 minutes. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions.
All responses are confidential and will be reported only in aggregate. No individual answers will be shared or attributed to you.
By continuing, you agree to participate in this study.
Q2
Multiple Choice
In the past 3 months, have you used any AI-powered features (e.g., chatbots, smart suggestions, AI-generated summaries)?
Yes
No
Not sure
Q3
Multiple Choice
Which of the following AI features have you used in the past 3 months? Select all that apply.
Chatbots or virtual assistants (e.g., customer support)
Overall, how comfortable are you using products that include AI-powered features?
Range: 1 – 7
Min: Not at all comfortableMid: NeutralMax: Extremely comfortable
Q5
Opinion Scale
How much do you trust AI-powered features to produce accurate and fair results?
Range: 1 – 7
Min: Do not trust at allMid: NeutralMax: Trust completely
Q6
Opinion Scale
How important is it to you to know when a product is using AI to generate or influence results?
Range: 1 – 7
Min: Not at all importantMid: NeutralMax: Extremely important
Q7
Opinion Scale
How important is it to you to understand how an AI feature arrived at a specific result or recommendation?
Range: 1 – 7
Min: Not at all importantMid: NeutralMax: Extremely important
Q8
Opinion Scale
How important is it to you to know what personal data an AI feature uses?
Range: 1 – 7
Min: Not at all importantMid: NeutralMax: Extremely important
Q9
Opinion Scale
How important is it to you to see a confidence level or certainty score for AI-generated results?
Range: 1 – 7
Min: Not at all importantMid: NeutralMax: Extremely important
Q10
Multiple Choice
In your opinion, when should products disclose that AI is being used?
On first use of any AI feature
Every time an AI-generated result is shown
In settings only
In the privacy policy only
Only if the AI may affect important outcomes (e.g., financial, health)
Disclosure is not necessary
Q11
Opinion Scale
How much control do you want over how AI features work in products you use?
Range: 1 – 7
Min: No control neededMid: NeutralMax: Full control over all settings
Q12
Multiple Choice
Which of the following AI controls would you actually use on a regular basis? Select all that apply.
Turn AI features on or off at any time
Opt in or out of specific AI features individually
View a 'Why this result?' explanation
See and edit the data the AI used about me
Give feedback to improve AI results
Undo or roll back AI-made changes
Set risk sensitivity or thresholds
Request a human review of AI decisions
Q13
Ranking
Please rank the following AI feature qualities from most important (top) to least important (bottom) to you.
Drag to order (top = most important)
Accuracy of results
Transparency about how it works
User control over settings
Speed of results
Privacy of personal data
Clear explanations of outputs
Q14
Multiple Choice
If an AI feature produced an incorrect result that affected you, what would you do first?
Use an undo or retry option
Look for an explanation of why the result occurred
Report the issue through the product
Contact human support
Request a formal appeal or second review
Ignore it and continue
Q15
Multiple Choice
In the past 12 months, have you sought help or filed a complaint about an issue caused by an AI feature?
Yes
No
Not sure
Q16
Opinion Scale
How helpful was the support or resolution process you experienced?
Range: 1 – 7
Min: Not at all helpfulMid: NeutralMax: Extremely helpful
Q17
Long Text
If you have had a negative experience with an AI feature, what one thing would have improved the situation most? (Optional)
Max chars
Q18
AI Interview
We'd like to explore your experiences and opinions about AI features in a bit more depth. An AI moderator will ask you a few follow-up questions based on your earlier responses.
AI InterviewLength: 3Personality: [Object Object]Mode: Fast
Reference questions: 6
Q19
Long Text
Based on your responses in this survey, please share any additional thoughts or feelings about transparency, control, or issue resolution in AI-powered features. (Optional)
Max chars
Q20
Dropdown
What is your age?
18–24
25–34
35–44
45–54
55–64
65 or older
Prefer not to say
Q21
Multiple Choice
How do you describe your gender?
Man
Woman
Non-binary
Prefer to self-describe
Prefer not to say
Q22
Dropdown
In which country do you currently reside?
United States
United Kingdom
Canada
Australia
India
Germany
Brazil
France
Japan
Other
Q23
Multiple Choice
What is the highest level of education you have completed?
Less than high school
High school or equivalent
Some college or associate degree
Bachelor's degree
Graduate or professional degree
Prefer not to say
Q24
Multiple Choice
What is your current employment status?
Full-time employed
Part-time employed
Self-employed
Student
Unemployed and looking for work
Not working by choice
Retired
Prefer not to say
Q25
Chat Message
Thank you for participating in this survey! Your responses will help improve how AI features are designed and communicated. All answers are confidential and will be reported only in aggregate.
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