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AI Transparency, Control & Recourse Assessment

Measures user attitudes toward AI transparency, desired controls, and recourse expectations. Designed for product teams assessing trust gaps and prioritizing AI governance improvements.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

25 questions · ~4 min
Q01
Long Text

Welcome to this survey about your experiences and opinions regarding AI-powered features in digital products. This survey takes approximately 5–7 minutes. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential and will be reported only in aggregate. No individual answers will be shared or attributed to you. By continuing, you agree to participate in this study.

Q02
Multiple Choice

In the past 3 months, have you used any AI-powered features (e.g., chatbots, smart suggestions, AI-generated summaries)?

Q03
Long Text

Overall, how comfortable are you using products that include AI-powered features?

Q04
Long Text

How important is it to you to know when a product is using AI to generate or influence results?

Q05
Long Text

How much control do you want over how AI features work in products you use?

Q06
Multiple Choice

If an AI feature produced an incorrect result that affected you, what would you do first?

Q07
AI Interview

We'd like to explore your experiences and opinions about AI features in a bit more depth. An AI moderator will ask you a few follow-up questions based on your earlier responses.

Q08
Long Text

What is your age?

Q09
Long Text

Thank you for participating in this survey! Your responses will help improve how AI features are designed and communicated. All answers are confidential and will be reported only in aggregate.

Q10
Multiple Choice

Which of the following AI features have you used in the past 3 months? Select all that apply.

Q11
Long Text

How much do you trust AI-powered features to produce accurate and fair results?

Q12
Long Text

How important is it to you to understand how an AI feature arrived at a specific result or recommendation?

Q13
Multiple Choice

Which of the following AI controls would you actually use on a regular basis? Select all that apply.

Q14
Multiple Choice

In the past 12 months, have you sought help or filed a complaint about an issue caused by an AI feature?

Q15
Long Text

Based on your responses in this survey, please share any additional thoughts or feelings about transparency, control, or issue resolution in AI-powered features. (Optional)

Q16
Multiple Choice

How do you describe your gender?

Q17
Long Text

How important is it to you to know what personal data an AI feature uses?

Q18
Long Text

Please rank the following AI feature qualities from most important (top) to least important (bottom) to you.

Q19
Long Text

How helpful was the support or resolution process you experienced?

Q20
Long Text

In which country do you currently reside?

Q21
Long Text

How important is it to you to see a confidence level or certainty score for AI-generated results?

Q22
Long Text

If you have had a negative experience with an AI feature, what one thing would have improved the situation most? (Optional)

Q23
Multiple Choice

What is the highest level of education you have completed?

Q24
Multiple Choice

In your opinion, when should products disclose that AI is being used?

Q25
Multiple Choice

What is your current employment status?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.