In the past 3 months, have you used any AI-powered features (e.g., chatbots, smart suggestions, AI summaries)?
Which AI features have you used in the past 3 months? Select all that apply. If none apply, select “None of the above.”
- Chatbots or virtual assistants (e.g., support)
- AI-generated summaries of text
- Autocomplete or smart compose
- Personalized recommendations
- Image generation or editing
- Voice assistants
- Face or voice unlock
- Language translation
- Content moderation or filters
- Other
- None of the above
Overall, how comfortable are you using products that include AI?
How important are the following when a product uses AI?
When should products disclose that AI is being used?
- On first use of any AI feature
- Every time an AI-generated result is shown
- In settings only
- In the privacy policy only
- Only if the AI may affect important outcomes
- Not necessary
How much control do you want over AI settings in products you use?
Which controls would you actually use regularly? Select all that apply.
- Turn AI on/off anytime
- Opt in per feature
- View “Why this result” explanation
- See and edit data the AI used
- Give feedback to improve results
- Undo or roll back changes
- Set risk sensitivity or thresholds
- Request human review
Allocate 100 points across the following to show what matters most to you in AI features.
If an AI feature gets something wrong that affects you, what would you do first?
- Use an Undo or Retry option
- See an explanation first
- Report the issue
- Contact human support
- Request an appeal or second review
- Ignore it and continue
In the past 12 months, if you sought help or filed a report about an AI-related issue, how helpful was the support or process?
- I did not seek help or file a report
- Very helpful
- Somewhat helpful
- Neither helpful nor unhelpful
- Somewhat unhelpful
- Not helpful
If you had a negative AI experience, what would have improved it most? (Optional)
Max 600 chars
Attention check: To show you’re paying attention, please select “I agree.”
- I agree
- I disagree
- Not sure
Thanks for your response. Please read each question carefully — your answers matter.
How do you describe your gender?
- Man
- Woman
- Non-binary
- Prefer not to say
Where do you currently live?
What is the highest level of education you have completed?
- Less than high school
- High school or equivalent
- Some college or associate degree
- Bachelor’s degree
- Graduate or professional degree
- Prefer not to say
What is your current employment status?
- Full-time
- Part-time
- Self-employed
- Student
- Unemployed and looking
- Not working by choice
- Retired
- Prefer not to say
Any final thoughts about transparency, control, or fixing issues in AI features? (Optional)
Max 600 chars
AI Interview: 2 Follow-up Questions on AI features
Thank you for participating in this survey!