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Product Retention & Value Proposition Assessment

Measures why active users stay, what value they perceive, and where retention risk exists. Designed for product teams assessing product-market fit, switching costs, and competitive positioning.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

26 questions · ~4 min
Q01
Long Text

Welcome, and thank you for participating in this survey about your product experience. This survey takes approximately 7 minutes to complete. Your responses are confidential and will be reported only in aggregate. Participation is entirely voluntary—you may stop at any time. There are no right or wrong answers; we are simply interested in your honest opinions. By continuing, you consent to participate.

Q02
Multiple Choice

When did you most recently use the product?

Q03
Long Text

In the last 30 days, how clear was the product's main value to you?

Q04
Multiple Choice

What other tools or methods do you also use for the same job? (Select all that apply.)

Q05
Multiple Choice

If you could no longer use this product, how would you feel?

Q06
Long Text

What single improvement would deliver the most additional value for you?

Q07
Long Text

The next two questions are for users who have not been recently active. If you have been using the product regularly, feel free to skip ahead.

Q08
Long Text

Which best describes your role?

Q09
Long Text

Thank you for completing this survey! Your responses are valuable and will help us improve the product experience. Please click submit to finalize your responses.

Q10
Long Text

Approximately how many sessions did you have with the product in the last 14 days?

Q11
Long Text

In one or two sentences, how would you describe what the product does for you?

Q12
Multiple Choice

If this product were unavailable tomorrow, what would you switch to first?

Q13
Long Text

What is the main reason behind your answer to the previous question?

Q14
Long Text

Based on your responses in this survey, please share any additional thoughts or feelings about your experience with the product.

Q15
Multiple Choice

What best explains your gap or reduced use of the product?

Q16
Long Text

What industry do you primarily work in?

Q17
Multiple Choice

What is the primary job you use the product to accomplish?

Q18
Multiple Choice

How often do you experience a clear "this is valuable" moment with the product?

Q19
Long Text

How difficult would it be to switch away from this product to an alternative?

Q20
Long Text

Rank which aspects you would miss most if the product went away. (Drag to reorder; top = most missed.)

Q21
AI Interview

Thank you for your responses so far. I'd like to explore a couple of your answers in more depth. Based on what you've shared about the product's value and any challenges you've experienced, could you tell me more about what matters most to you?

Q22
Multiple Choice

Looking ahead, how likely are you to resume using the product?

Q23
Long Text

What is the size of your organization?

Q24
Multiple Choice

Which parts of the product do you use most often? (Select all that apply.)

Q25
Long Text

Overall, how satisfied are you with the product over the last 30 days?

Q26
Long Text

Where are you primarily located?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.