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Pricing & Packaging

Fintech Subscription Pricing Sensitivity & Feature Priority Survey

Measures consumer price sensitivity using Van Westendorp methodology, feature prioritization, and billing preferences for fintech subscription plans. Designed for product and pricing teams evaluating consumer willingness to pay across global markets.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

22 questions · ~10 min
Q01
Message

Welcome to this research survey on fintech subscription pricing. This survey takes approximately 10 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are anonymous, will be reported in aggregate, and used for internal product research purposes only. Please proceed to begin.

Q02
Multiple Choice

Do you currently pay for any consumer fintech app or service (e.g., budgeting tools, investment platforms, credit monitoring)?

  • Yes, I currently pay for one or more
  • Not now, but I paid for one in the last 12 months
  • I have never paid for a fintech app
Q03
Message

<p>Please carefully read the following plan description before answering the next set of questions.</p><p><strong>Proposed Fintech Subscription Plan</strong></p><p>A monthly paid plan for a consumer fintech app that includes:</p><p>Account aggregation (view all accounts in one place)</p><p>Budgeting insights and spending analysis</p><p>Bill tracking and payment reminders</p><p>Credit score monitoring</p><p>Fraud alerts and security notifications</p><p>Priority in-app support</p><p>Please keep this plan in mind as you answer the following questions.</p>

Q04
Opinion Scale

How likely are you to subscribe to a paid plan like this in the next 30 days?

Scale: 15
Min:Very unlikelyMax:Very likely
Q05
Long Text

At what monthly price (in your local currency) would this plan be so inexpensive that you would question its quality? Please enter a number only.

Q06
Ranking

Please rank the following features from most important (1) to least important (6) for a paid fintech plan.

  1. Account aggregation
  2. Budgeting insights
  3. Bill tracking
  4. Credit score monitoring
  5. Fraud alerts
  6. Priority in-app support
Drag to rank
Q07
Long Text

Based on your responses in this survey, is there anything else you would like to share about your pricing expectations or must-have features for a paid fintech plan?

Q08
Dropdown

What is your age?

  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65 or older
  • Prefer not to say
Q09
Message

Thank you for completing this survey. Your feedback will help us design better pricing and features for consumer fintech products. You may now close this window.

Q10
Opinion Scale

How would you rate the overall value of this plan based on the features described?

Scale: 17
Min:Extremely poor valueMax:Extremely good value
Q11
Long Text

At what monthly price (in your local currency) would this plan feel like a bargain — great value for the money? Please enter a number only.

Q12
Multiple Choice

Which billing cadence do you prefer for a fintech subscription?

  • Monthly
  • Quarterly (every 3 months)
  • Semiannual (every 6 months)
  • Annual
Q13
AI Interview

We'd like to understand your pricing perspective a bit more. An AI moderator will ask you a couple of brief follow-up questions about the prices and features you selected.

Q14
Multiple Choice

How do you describe your gender?

  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q15
Long Text

At what monthly price (in your local currency) would this plan start to feel expensive, but you would still consider it? Please enter a number only.

Q16
Dropdown

What is the minimum discount that would make you choose annual billing instead of monthly?

  • No discount needed — I prefer annual regardless
  • 5% – 10%
  • 11% – 15%
  • 16% – 20%
  • 21% – 30%
  • More than 30%
  • I would never choose annual billing
Q17
Dropdown

In which region do you currently live?

  • Africa
  • Asia
  • Europe
  • Middle East
  • North America
  • Oceania
  • South America
Q18
Long Text

At what monthly price (in your local currency) would this plan be too expensive for you to consider at all? Please enter a number only.

Q19
Multiple Choice

What is the highest level of education you have completed?

  • Less than high school
  • High school or equivalent
  • Some college, no degree
  • Associate degree
  • Bachelor's degree
  • Graduate or professional degree
  • Prefer not to say
Q20
Dropdown

Which monthly price band (in USD) feels most reasonable for a Standard plan with the features described?

  • Under $5
  • $5 – $9
  • $10 – $14
  • $15 – $19
  • $20 – $29
  • $30 or more
Q21
Multiple Choice

Which best describes your current employment status?

  • Employed full-time
  • Employed part-time
  • Self-employed
  • Student
  • Homemaker/caregiver
  • Unemployed and looking
  • Not working by choice
  • Retired
  • Prefer not to say
Q22
Dropdown

Which range best describes your annual household income (before taxes) in USD?

  • Under $25,000
  • $25,000 – $49,999
  • $50,000 – $74,999
  • $75,000 – $99,999
  • $100,000 – $149,999
  • $150,000 or more
  • Prefer not to say

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Uses the full 4-question Van Westendorp price sensitivity battery (too cheap, bargain, expensive, too expensive) plus a direct price-band dropdown, rather than a single willingness-to-pay question.
  • Pairs quantitative pricing data with a feature-priority ranking exercise and billing-cadence/annual-discount questions, so pricing and packaging trade-offs are captured in one instrument.
  • Includes an AI follow-up interview after the survey portion to probe the reasoning behind each respondent's price thresholds and feature ranking, with transparent prompts researchers can review.
  • Collects standard segmentation data (age, gender, region, education, employment, income band) enabling cross-market and cross-segment willingness-to-pay analysis, with an auto-generated report at the end.

Jotform

Price Sensitivity Survey Form Template

A fielding-ready form focused on core price sensitivity questions, built on Jotform's drag-and-drop form builder. It's a general-purpose pricing template rather than one tailored to fintech subscriptions or feature-priority trade-offs. Useful as a quick-start form but lacks the fintech-specific plan framing and multi-dimensional structure of a dedicated pricing study.

What it does well

  • Easy to customize and embed via Jotform's widely-used form builder
  • Templatized starting point for basic Van Westendorp-style pricing questions
  • Likely supports standard form logic and export options

Where it falls short

  • Static question set with no adaptive AI follow-up probing into respondents' pricing rationale
  • No mention of automated response quality scoring or transparent AI prompt methodology
  • Not tailored to fintech subscription plans or feature-prioritization trade-offs

SurveyMonkey

Product Feature Survey Template

A general product feature prioritization template on SurveyMonkey's platform, useful for gauging feature importance but not built around pricing sensitivity or subscription billing decisions. It could be adapted for the feature-ranking portion of a fintech pricing study but doesn't address Van Westendorp pricing or plan-specific willingness to pay.

What it does well

  • Backed by SurveyMonkey's established survey distribution and panel infrastructure
  • Simple structure for ranking or rating feature importance
  • Easy to launch quickly for general feature feedback

Where it falls short

  • No pricing sensitivity methodology (Van Westendorp or otherwise) included
  • Fixed-format questions only, with no adaptive AI interview to explore why a feature is prioritized
  • No fintech-specific plan/pricing framing or billing cadence questions

SurveySparrow

Price Sensitivity Questionnaire Template

A conversational-style pricing questionnaire template covering standard price sensitivity questions. It's a static template rather than a fintech-tailored pricing study, and doesn't combine pricing thresholds with feature prioritization or billing preference questions in one flow.

What it does well

  • Conversational chat-like UI that may feel more engaging than a plain form
  • Includes core price sensitivity question types
  • Templatized for quick deployment on SurveySparrow's platform

Where it falls short

  • No adaptive AI-moderated follow-up interview to probe reasoning behind stated price points
  • No automated per-response quality scoring or published prompt transparency
  • Not designed around fintech subscription plans, feature trade-offs, or annual-discount billing preferences

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

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