Q01
Long Text
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Benefits Open Enrollment Experience Survey
Measures employee satisfaction with benefits open enrollment across information clarity, plan options, process ease, and support quality to identify actionable improvements for future enrollment cycles.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
19 questions · ~4 min
Q02
Multiple Choice
Which of the following best describes your enrollment outcome this year?
Q03
Long Text
How clear was the information provided about your benefits options during this enrollment period?
Q04
Long Text
To what extent do you agree or disagree: I had enough benefit plan options to meet my needs.
Q05
Long Text
How easy was it to complete the enrollment steps from start to finish?
Q06
Long Text
What is one change that would most improve the next enrollment cycle?
Q07
Multiple Choice
What is your current employment status?
Q08
Long Text
Thank you for completing this survey! Your feedback will be used to improve future benefits enrollment cycles. All responses are confidential and will be reported in aggregate only.
Q09
Long Text
Overall, how would you rate your benefits enrollment experience this year?
Q10
Long Text
To what extent do you agree or disagree: The enrollment materials were provided in a timely manner.
Q11
Long Text
Please rank the top factors that most influenced your benefits selection (1 = most important).
Q12
Long Text
Approximately how much time did you spend on the enrollment process this year?
Q13
AI Interview
Based on your survey responses, we'd like to explore your enrollment experience in a bit more detail. Please share what stood out most — positively or negatively — about this year's enrollment.
Q14
Multiple Choice
How long have you been with the organization?
Q15
Long Text
To what extent do you agree or disagree: The enrollment materials covered all the information I needed to make a decision.
Q16
Multiple Choice
Which, if any, of the following barriers did you encounter during enrollment? Select all that apply.
Q17
Long Text
Which region do you primarily work in?
Q18
Long Text
To what extent do you agree or disagree: The enrollment materials helped me compare my options effectively.
Q19
Multiple Choice
Which of the following resources did you use while enrolling? Select all that apply.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.