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Employee Benefits Satisfaction & Utilization Survey

Measures employee awareness, usage, perceived value, and satisfaction with employer-provided benefits. Use this instrument to identify communication gaps, enrollment barriers, and unmet benefit needs across workforce segments.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

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Detailed Reports

Comprehensive insights and recommendations

Template Overview

23

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome to the Employee Benefits Survey. This survey asks about your awareness, usage, and satisfaction with the benefits offered by your employer. Your responses will help us identify what's working well and where improvements are needed. This survey is voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential and will be reported in aggregate only. Estimated time: 6–8 minutes.
Q2
Multiple Choice
Which of the following benefits does your employer currently offer, to the best of your knowledge? (Select all that apply.)
  • Medical/health insurance
  • Dental and/or vision coverage
  • Retirement savings plan (e.g., 401(k), pension)
  • Paid time off (vacation/sick)
  • Parental leave
  • Mental health support/EAP
  • Learning or education stipend
  • Wellness program or gym subsidy
  • Commuter or transportation benefits
  • Flexible work arrangements
  • Not sure
Q3
Multiple Choice
Which of the following benefits have you personally used in the past 12 months? (Select all that apply.)
  • Medical/health insurance
  • Dental and/or vision coverage
  • Retirement savings plan (e.g., 401(k), pension)
  • Paid time off (vacation/sick)
  • Parental leave
  • Mental health support/EAP
  • Learning or education stipend
  • Wellness program or gym subsidy
  • Commuter or transportation benefits
  • Flexible work arrangements
  • None of the above
Q4
Opinion Scale
Overall, how easy or difficult was it to enroll in and access the benefits you used in the past 12 months?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q5
Opinion Scale
How easy or difficult was it to find information about your benefits options?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q6
Opinion Scale
How easy or difficult was the enrollment or sign-up process for your benefits?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q7
Opinion Scale
How easy or difficult was it to get help when you had a question about your benefits?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q8
Opinion Scale
Overall, how valuable is your current benefits package to you?
Range: 1 7
Min: Not at all valuableMid: NeutralMax: Extremely valuable
Q9
Ranking
Of the benefits you have used, which three provide you the most personal value? (Rank from most to least valuable.)
Drag to order (top = most important)
  1. Medical/health insurance
  2. Dental and/or vision coverage
  3. Retirement savings plan (e.g., 401(k), pension)
  4. Paid time off (vacation/sick)
  5. Parental leave
  6. Mental health support/EAP
  7. Learning or education stipend
  8. Wellness program or gym subsidy
  9. Commuter or transportation benefits
  10. Flexible work arrangements
Q10
Multiple Choice
Where do you usually learn about your benefits? (Select all that apply.)
  • Company intranet/HR portal
  • Email updates/newsletters
  • Manager or team meetings
  • HR or benefits webinars/sessions
  • Coworkers/word of mouth
  • Slack/Teams or similar messaging
  • Posters/flyers/physical materials
  • External vendor portals
  • Other (please specify)
Q11
Opinion Scale
How clear or unclear is the benefits information you receive from your employer?
Range: 1 7
Min: Very unclearMid: NeutralMax: Very clear
Q12
Opinion Scale
How satisfied or dissatisfied are you with the support you receive when you have benefits questions?
Range: 1 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q13
Multiple Choice
Which benefits would you most like to see added or expanded? (Select up to three.)
  • Childcare support
  • Student loan assistance
  • Expanded mental health coverage
  • Additional PTO
  • Fertility/family planning support
  • Home office stipend
  • Sabbatical program
  • Pet insurance
  • Financial coaching
  • Other (please specify)
Q14
Long Text
What one change would most improve your benefits experience?
Max chars
Q15
AI Interview
Based on your responses in this survey, please share any additional thoughts or feelings about your benefits experience. Our AI moderator may ask a follow-up question to better understand your perspective.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 6
Q16
Dropdown
How long have you worked at your current company?
  • Less than 6 months
  • 6–11 months
  • 1–2 years
  • 3–5 years
  • 6–10 years
  • 11+ years
Q17
Dropdown
What is your employment type?
  • Full-time
  • Part-time
  • Contractor/Temporary
  • Intern/Apprentice
  • Other
  • Prefer not to say
Q18
Dropdown
Which best describes your primary work arrangement?
  • On-site
  • Hybrid
  • Fully remote
  • Prefer not to say
Q19
Dropdown
In which region do you primarily work?
  • Africa
  • Asia-Pacific
  • Europe
  • Middle East
  • North America
  • South America
  • Prefer not to say
Q20
Dropdown
What is your age range?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q21
Dropdown
How do you describe your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q22
Dropdown
What is your highest level of education completed?
  • High school or less
  • Some college
  • Associate degree
  • Bachelor's degree
  • Master's degree
  • Doctorate
  • Professional degree
  • Prefer not to say
Q23
Chat Message
Thank you for completing this survey. Your feedback is confidential and will be used to improve your benefits experience. If you have urgent benefits questions, please contact your HR team directly.

Frequently Asked Questions

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