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LMS Integration & SSO Reliability Assessment for Educators

Measures teacher-reported reliability, error frequency, and satisfaction with LMS integrations and single sign-on (SSO) systems. Use this instrument to identify failure points, prioritize fixes, and benchmark integration performance over 30-day recall windows.

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Template Overview

26

Questions

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This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome, and thank you for participating! This survey asks about your experience with learning management system (LMS) integrations and single sign-on (SSO) over the last 30 days. It should take approximately 6–8 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential and will be reported only in aggregate. Please click 'Next' to begin.
Q2
Dropdown
Which learning management system (LMS) do you primarily use this term?
  • Google Classroom
  • Canvas
  • Schoology
  • Blackboard Learn
  • Moodle
  • D2L Brightspace
  • Microsoft Teams for Education
  • Sakai
  • Other
  • None / I don't use an LMS
Q3
Dropdown
How long have you been using your current LMS?
  • Less than 3 months
  • 3–12 months
  • 1–3 years
  • More than 3 years
Q4
Dropdown
In a typical week, approximately how many LMS-integrated tools do you use?
  • 0 (none)
  • 1–2
  • 3–5
  • 6–10
  • More than 10
Q5
Multiple Choice
Which of the following integration types do you regularly use through your LMS? Select all that apply.
  • Assessment/quiz tools
  • Content libraries or textbook platforms
  • Video conferencing
  • Plagiarism detection
  • Gradebook sync apps
  • Rostering/enrollment
  • Analytics or dashboards
  • Parent/family communication
  • External LTI tools (general)
  • Other (please specify)
Q6
Opinion Scale
Overall, how would you rate the reliability and performance of your LMS integrations?
Range: 1 7
Min: Extremely poorMid: NeutralMax: Excellent
Q7
Multiple Choice
In the last 30 days, which of the following issues did you encounter with LMS integrations? Select all that apply.
  • Tool failed to launch
  • Timeout or spinning loader
  • Data did not sync to gradebook
  • Duplicate or missing rosters
  • Wrong permissions or role
  • Unexpected logout
  • Error message without guidance
  • Other (please specify)
  • None of the above
Q8
Opinion Scale
In the last 30 days, how often did your LMS-integrated tools display errors or fail to load?
Range: 1 7
Min: NeverMid: NeutralMax: Every time I used them
Q9
Opinion Scale
Integrations in my LMS generally launch and perform without unexpected errors.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q10
Opinion Scale
Grades and assignment data sync accurately between integrated tools and my LMS gradebook.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q11
Dropdown
Which single sign-on (SSO) or identity provider do you primarily use to log in to your LMS?
  • Google Workspace / Google SSO
  • Microsoft 365 / Azure AD
  • Clever
  • ClassLink
  • Okta
  • OneLogin
  • Apple School Manager
  • Other
  • I don't know / No SSO
Q12
Opinion Scale
In the last 30 days, how often did your SSO login work successfully on the first attempt?
Range: 1 7
Min: NeverMid: NeutralMax: Every time
Q13
Dropdown
When your SSO login succeeds, approximately how long does it take to reach your LMS dashboard?
  • Under 5 seconds
  • 5–15 seconds
  • 15–30 seconds
  • 30–60 seconds
  • More than 60 seconds
  • I'm not sure
Q14
Opinion Scale
My SSO login experience is consistent and predictable across different devices and browsers.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q15
Opinion Scale
When integration or SSO issues arise, my school's IT support resolves them in a timely manner.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q16
Multiple Choice
When SSO or an integration fails, what do you typically do first? Select up to three.
  • Retry the action
  • Switch browser or device
  • Use direct password login
  • Clear cache/cookies
  • Contact IT/help desk
  • Wait and try later
  • Give up / skip the tool entirely
  • Other (please specify)
Q17
Multiple Choice
If one area of your LMS integration or SSO experience could be improved first, which would you choose?
  • Faster login
  • Fewer launch failures
  • More reliable grade sync
  • Timely and accurate rostering
  • Clearer error messages
  • Better vendor support
Q18
Opinion Scale
How likely are you to recommend your current LMS integrations and SSO setup to a colleague?
Range: 0 10
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q19
Long Text
Please briefly describe a recent LMS integration or SSO issue you experienced in the last 30 days. What happened, and how did you resolve it (if at all)?
Max chars
Q20
AI Interview
Based on your survey responses, we'd like to explore your LMS integration and SSO experiences in a bit more detail. An AI moderator will ask a few brief follow-up questions.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q21
Dropdown
Which grade level(s) do you primarily teach?
  • Elementary (K–5)
  • Middle (6–8)
  • High (9–12)
  • Postsecondary
  • Other / Multiple
Q22
Multiple Choice
Which subject area(s) do you primarily teach? Select up to three.
  • English / Language Arts
  • Mathematics
  • Science
  • Social Studies / History
  • World Languages
  • Arts
  • PE / Health
  • CTE / STEM
  • Special Education
  • Other
Q23
Dropdown
How many years have you been teaching?
  • Less than 1 year
  • 1–3 years
  • 4–7 years
  • 8–15 years
  • 16+ years
Q24
Dropdown
How would you describe your school's setting?
  • Urban
  • Suburban
  • Rural
  • Mixed / Other
Q25
Dropdown
In which country do you primarily work?
  • United States
  • Canada
  • United Kingdom
  • Australia
  • New Zealand
  • Other
Q26
Chat Message
Thank you for completing this survey! Your feedback will directly help improve LMS integration and SSO reliability for educators. All responses are confidential and will be reported only in aggregate. If you have any questions about this research, please contact the survey administrator.

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