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E-Commerce Concept Test: Appeal, Clarity & Differentiation

A structured concept testing survey for evaluating new e-commerce ideas with online shoppers. Measures appeal, clarity, perceived differentiation, and trial intent to inform positioning decisions before launch.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

26

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome! You are invited to participate in a short research survey (approximately 5-7 minutes) about a new online shopping concept. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential and will be reported only in aggregate. By continuing, you agree to participate in this study.
Q2
Multiple Choice
In the past 3 months, have you purchased anything online?
  • Yes
  • No
Q3
Dropdown
How often do you typically make purchases online?
  • Daily
  • Several times a week
  • About once a week
  • A few times a month
  • About once a month
  • Less often
Q4
Multiple Choice
Which websites or apps do you purchase from most often? Select all that apply.
  • Amazon
  • Walmart
  • Target
  • eBay
  • Etsy
  • Brand or Shopify store
  • Grocery/delivery apps
  • Electronics specialists
  • Fashion retailers
  • Other
Q5
Multiple Choice
Which of the following categories have you purchased online in the past 3 months? Select all that apply.
  • Electronics
  • Clothing & accessories
  • Home & kitchen
  • Beauty & personal care
  • Groceries
  • Health & wellness
  • Toys & games
  • Sports & outdoors
  • Automotive
  • Digital goods/subscriptions
  • Other
Q6
Chat Message
On the next screen you will see a brief description of a new e-commerce concept. Please read it carefully before answering the questions that follow.
Q7
Chat Message
<p><strong>[Concept Name]</strong></p><p>[Insert a 2-3 sentence description of the concept: what it is, how it works, and its key benefits.]</p><p>[Insert visual/mockup if available.]</p>
Q8
Opinion Scale
Overall, how appealing is this concept to you?
Range: 1 7
Min: Not at all appealingMid: NeutralMax: Extremely appealing
Q9
Opinion Scale
How clear or unclear was the concept description?
Range: 1 7
Min: Very unclearMid: NeutralMax: Very clear
Q10
Opinion Scale
How different or similar is this concept compared to online shopping options you currently use?
Range: 1 7
Min: Very similar to what existsMid: NeutralMax: Very different from what exists
Q11
Opinion Scale
How likely or unlikely would you be to try this concept if it were available today?
Range: 1 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q12
Multiple Choice
Compared with the online shopping options you currently use, this concept seems…
  • Much worse
  • Somewhat worse
  • About the same
  • Somewhat better
  • Much better
  • Not applicable — I don't use similar options
Q13
Ranking
Please rank the following aspects by how much they drive your interest in this concept (drag the most important to the top).
Drag to order (top = most important)
  1. Price savings
  2. Faster delivery
  3. Convenience/ease of use
  4. Wider product selection
  5. Trust &amp; safety
Q14
Opinion Scale
This concept addresses a real need in my online shopping experience.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q15
Opinion Scale
This concept would be worth paying for.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q16
Opinion Scale
I would recommend this concept to a friend or family member.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q17
Long Text
What, if anything, do you find most appealing about this concept?
Max chars
Q18
Long Text
What concerns or hesitations, if any, do you have about this concept?
Max chars
Q19
AI Interview
Based on your responses, we'd like to understand your reactions to this concept in a bit more depth. An AI moderator will ask you a couple of follow-up questions.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q20
Dropdown
What is your age?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65 or older
  • Prefer not to say
Q21
Multiple Choice
How do you describe your gender?
  • Woman
  • Man
  • Non-binary
  • Self-describe (please specify)
  • Prefer not to say
Q22
Dropdown
Which country or region do you currently live in?
  • United States
  • Canada
  • United Kingdom
  • Australia
  • Germany
  • France
  • India
  • Brazil
  • Mexico
  • Japan
  • Other
Q23
Dropdown
What is the highest level of education you have completed?
  • Less than high school
  • High school or equivalent
  • Some college/associate degree
  • Bachelor's degree
  • Postgraduate degree
  • Prefer not to say
Q24
Multiple Choice
What is your current employment status?
  • Employed full-time
  • Employed part-time
  • Self-employed
  • Student
  • Homemaker
  • Unemployed
  • Retired
  • Prefer not to say
Q25
Long Text
Based on everything you've shared, is there anything else you'd like us to know about your reaction to this concept?
Max chars
Q26
Chat Message
Thank you for participating — your feedback is very helpful and will be used to improve this concept!

Frequently Asked Questions

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Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
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Yes. Use synthetic testing to create AI personas and run them through your survey. This helps catch issues with question flow, logic, and wording before real respondents see it.
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Can I export survey results?
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