Used Goods Buying & Reselling Trust Survey Template
Assess buyer trust, purchase intent, and resale behavior for used goods over the past 12 months. Ready-to-use survey template with actionable questions.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
21
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Multiple Choice
In the past 12 months, have you purchased any used or refurbished items?
Yes
No
Q2
Multiple Choice
Where did you purchase used or refurbished items in the past 12 months? Select all that apply.
Online marketplaces (e.g., eBay)
Local marketplaces (e.g., Facebook Marketplace, Craigslist)
What, if anything, makes selling used items difficult? Select all that apply.
I don’t have items to sell
Takes too much time or effort
Unsure how to price
Safety concerns meeting buyers
Payment hassles
Shipping hassles or cost
Platform fees are high
Privacy concerns
Negative past experience
I prefer to donate or give away items
Not applicable—I haven't sold used items in the past 12 months
Other
Q7
Opinion Scale
Overall, how much do you trust buying used items online today?
Range: 1 – 10
Min: Very low trustMid: NeutralMax: Very high trust
Q8
Matrix
How important are the following when deciding whether to buy a used item online?
Rows
Not important at all
Slightly important
Moderately important
Very important
Essential
Accurate description of condition
•
•
•
•
•
Clear photos or video of the item
•
•
•
•
•
Seller ratings and reviews
•
•
•
•
•
Platform buyer protection
•
•
•
•
•
Easy returns or recourse
•
•
•
•
•
Option for local pickup
•
•
•
•
•
Q9
Rating
How concerned are you about counterfeit or misrepresented items when buying used online?
Scale: 11 (star)
Min: Low concernMax: High concern
Q10
Multiple Choice
Attention check: To confirm you’re paying attention, please select “No.”
Yes
No
Q11
Constant Sum
Allocate 100 points across the factors that most influence the price you’re willing to pay for a used item.
Total must equal 100
Min per option: 0Whole numbers only
Q12
Ranking
Rank the reasons you would choose used over new (1 = most important).
Drag to order (top = most important)
Lower price vs. new
Sustainability/reducing waste
Unique or vintage finds
Ability to inspect locally
Faster availability
Supporting local or individual sellers
Q13
Dropdown
What is your age group?
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q14
Multiple Choice
What is your gender?
Woman
Man
Non-binary
Prefer not to say
Q15
Multiple Choice
Where do you currently live?
United States/Canada
Europe
Asia-Pacific
Latin America
Middle East/North Africa
Sub-Saharan Africa
Prefer not to say
Q16
Dropdown
What is the highest level of education you have completed?
Some high school
High school diploma or equivalent
Some college/Associate degree
Bachelor’s degree
Postgraduate/Professional degree
Prefer not to say
Q17
Multiple Choice
What is your current employment status?
Employed full-time
Employed part-time
Self-employed
Homemaker
Student
Retired
Unemployed, seeking work
Unemployed, not seeking work
Prefer not to say
Q18
Chat Message
Welcome! This 3–5 minute survey asks about your recent experiences buying or selling used or refurbished items. There are no right or wrong answers, and your responses are confidential.
Q19
Long Text
Briefly describe your most recent experience buying or selling a used or refurbished item in the past 12 months. What went well, and what didn’t?
Max 600 chars
Q20
AI Interview
AI Interview: 2 Follow-up Questions on Secondhand Shopping
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q21
Chat Message
Thank you for your time—your responses have been recorded. You may now close this window.
Frequently Asked Questions
What is QuestionPunk?
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