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Marketer Trust in Identity Resolution & Graph Accuracy

Measures marketing professionals' confidence in identity resolution accuracy, validation practices, and vendor evaluation criteria. Designed for B2B research targeting practitioners and decision-makers responsible for customer identity strategy.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

30 questions · ~4 min
Q01
Long Text

Welcome! This survey (approximately 6–8 minutes) explores how marketing professionals evaluate identity resolution and identity graph accuracy. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential and will be reported in aggregate only for research purposes.

Q02
Multiple Choice

Which of the following best describes your current marketing role?

Q03
Multiple Choice

Does your organization currently use identity resolution or a customer identity graph?

Q04
Long Text

How confident are you in the overall accuracy of your organization's identity resolution?

Q05
Multiple Choice

Which of the following methods has your organization used in the past 12 months to validate identity resolution accuracy? (Select all that apply)

Q06
Long Text

Please rank the following factors from most to least important when evaluating trust in identity resolution.

Q07
Long Text

How likely is your organization to evaluate or expand its identity resolution capabilities in the next 12 months?

Q08
Long Text

Based on your responses in this survey, what would most increase your trust in identity graphs and match accuracy?

Q09
Multiple Choice

What is your current seniority level?

Q10
Long Text

Thank you for completing this survey! Your insights will help advance transparency and accuracy in identity resolution. If you have any questions about this research, please contact the research team.

Q11
Multiple Choice

Which of the following solutions support identity resolution at your organization? (Select all that apply)

Q12
Multiple Choice

What minimum match accuracy would you require before deploying identity resolution in production?

Q13
Long Text

How important is each of the following when selecting an identity graph provider? Match accuracy and precision

Q14
AI Interview

We'd like to explore your experiences with identity resolution in a bit more depth. An AI moderator will ask you a couple of follow-up questions.

Q15
Long Text

How many years of experience do you have in marketing?

Q16
Multiple Choice

To the best of your knowledge, approximately what percentage of your resolved identities were correct in the past 6 months?

Q17
Long Text

In the past 12 months, how problematic has each of the following been for your identity resolution efforts? Duplicate or fragmented customer profiles

Q18
Long Text

How important is each of the following when selecting an identity graph provider? Scale and coverage of identity data

Q19
Multiple Choice

Approximately how many employees are in your company?

Q20
Multiple Choice

What are the main reasons your organization is not currently using identity resolution? (Select all that apply)

Q21
Long Text

In the past 12 months, how problematic has each of the following been for your identity resolution efforts? Incorrect cross-device or cross-channel matching

Q22
Long Text

How important is each of the following when selecting an identity graph provider? Ease of integration with existing tech stack

Q23
Multiple Choice

Which industry best describes your organization?

Q24
Long Text

In the past 12 months, how problematic has each of the following been for your identity resolution efforts? Stale or outdated identity graph data

Q25
Long Text

How important is each of the following when selecting an identity graph provider? Privacy compliance certifications and controls

Q26
Multiple Choice

In which region are you primarily located?

Q27
Long Text

In the past 12 months, how problematic has each of the following been for your identity resolution efforts? Privacy or compliance violations related to identity data

Q28
Long Text

How important is each of the following when selecting an identity graph provider? Transparency into matching methodology

Q29
Long Text

In the past 12 months, how problematic has each of the following been for your identity resolution efforts? Lack of transparency into how matches are made

Q30
Long Text

How important is each of the following when selecting an identity graph provider? Ongoing accuracy monitoring and SLAs

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.