Do you currently rent your home?
In the past 12 months, have you had a rent increase for your current home?
How much advance notice did you receive before the increase took effect? (If no increase, select Not applicable.)
- Less than 30 days
- 30 days
- 45 days
- 60 days
- More than 60 days
- Not applicable (no increase)
On what date did your most recent rent increase take effect? (If not applicable, skip.)
Approximately what percentage was your most recent rent increase? Enter a whole number (e.g., 5 for 5). Do not include the % symbol. (If none in the last 12 months, skip.)
How was the rent increase communicated to you? Select all that apply. (If no increase, select Not applicable.)
- Email
- Postal letter
- Tenant portal or app
- Text message (SMS)
- Phone call
- In-person conversation
- Notice posted at property
- Other
- Not applicable (no increase)
Rank your preferred ways to receive a rent increase notice (drag to order; top = most preferred).
Attention check: Please select "I will follow instructions."
- I will follow instructions
- I will not follow instructions
- Prefer not to say
How clear was the explanation of your most recent rent increase?
Overall, how fair was the rent increase?
Please indicate your agreement with statements about the rent increase communication.
What information would have made the increase feel more transparent? Select all that apply.
- Breakdown of how the amount was determined
- Comparable rents in the area
- Specific reasons for the increase
- Who to contact and how to reach them
- Options for payment timing or assistance
- Timeline with key dates
- Longer advance notice
What actions did you take in response to the most recent rent increase? Select all that apply.
- Accepted without discussion
- Negotiated the amount or timing
- Asked questions for clarification
- Sought legal or tenant advice
- Filed a complaint
- Planned to move
- Moved because of the increase
- Not applicable (no increase)
What could landlords or managers do to make rent increase communication feel fair and transparent?
Max 600 chars
How long have you been renting your current home?
- Less than 6 months
- 6–11 months
- 1–2 years
- 3–5 years
- 6–9 years
- 10+ years
- Prefer not to say
Who primarily manages your rental?
- Individual owner
- Property management company
- Housing association / non-profit
- Government / public housing
- Not sure
- Prefer not to say
Gender (select all that apply):
- Woman
- Man
- Non-binary / gender diverse
- Prefer not to say
Where do you currently live?
What is the highest level of education you have completed?
Any final comments about rent increase communication?
Max 600 chars
AI Interview: 2 Follow-up Questions on rent increase communication
Thank you for participating—your feedback will help improve how rent increases are communicated.