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Tenant Rent Increase Communication Survey Template

Get actionable tenant feedback on rent increase notices: clarity, timing, and fairness. Takes 6-8 minutes.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Multiple Choice
Do you currently rent your home?
  • Yes
  • No
  • Prefer not to say
Q2
Multiple Choice
In the past 12 months, have you had a rent increase for your current home?
  • Yes
  • No
  • Not sure
Q3
Multiple Choice
How much advance notice did you receive before the increase took effect? (If no increase, select Not applicable.)
  • Less than 30 days
  • 30 days
  • 45 days
  • 60 days
  • More than 60 days
  • Not applicable (no increase)
Q4
Date
On what date did your most recent rent increase take effect? (If not applicable, skip.)
Q5
Numeric
Approximately what percentage was your most recent rent increase? Enter a whole number (e.g., 5 for 5). Do not include the % symbol. (If none in the last 12 months, skip.)
Accepts a numeric value
Whole numbers only
Q6
Multiple Choice
How was the rent increase communicated to you? Select all that apply. (If no increase, select Not applicable.)
  • Email
  • Postal letter
  • Tenant portal or app
  • Text message (SMS)
  • Phone call
  • In-person conversation
  • Notice posted at property
  • Other
  • Not applicable (no increase)
Q7
Ranking
Rank your preferred ways to receive a rent increase notice (drag to order; top = most preferred).
Drag to order (top = most important)
  1. Email
  2. Postal letter
  3. Tenant portal or app
  4. Text message (SMS)
  5. Phone call
Q8
Multiple Choice
Attention check: Please select "I will follow instructions."
  • I will follow instructions
  • I will not follow instructions
  • Prefer not to say
Q9
Opinion Scale
How clear was the explanation of your most recent rent increase?
Range: 1 – 10
Min: Not clearMid: Neither clear nor unclearMax: Extremely clear
Q10
Rating
Overall, how fair was the rent increase?
Scale: 10 (star)
Min: Not fairMax: Very fair
Q11
Matrix
Please indicate your agreement with statements about the rent increase communication.
RowsStrongly disagreeDisagreeNeitherAgreeStrongly agree
The notice clearly stated the new rent amount and effective date.•••••
The reason for the increase was explained.•••••
I understood how the new amount was calculated.•••••
The notice referenced applicable local laws or lease terms.•••••
Comparable market information was provided or linked.•••••
It was clear who to contact with questions or to discuss options.•••••
Q12
Multiple Choice
What information would have made the increase feel more transparent? Select all that apply.
  • Breakdown of how the amount was determined
  • Comparable rents in the area
  • Specific reasons for the increase
  • Who to contact and how to reach them
  • Options for payment timing or assistance
  • Timeline with key dates
  • Longer advance notice
Q13
Multiple Choice
What actions did you take in response to the most recent rent increase? Select all that apply.
  • Accepted without discussion
  • Negotiated the amount or timing
  • Asked questions for clarification
  • Sought legal or tenant advice
  • Filed a complaint
  • Planned to move
  • Moved because of the increase
  • Not applicable (no increase)
Q14
Long Text
What could landlords or managers do to make rent increase communication feel fair and transparent?
Max 600 chars
Q15
Multiple Choice
How long have you been renting your current home?
  • Less than 6 months
  • 6–11 months
  • 1–2 years
  • 3–5 years
  • 6–9 years
  • 10+ years
  • Prefer not to say
Q16
Multiple Choice
Who primarily manages your rental?
  • Individual owner
  • Property management company
  • Housing association / non-profit
  • Government / public housing
  • Not sure
  • Prefer not to say
Q17
Dropdown
What is your age?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q18
Multiple Choice
Gender (select all that apply):
  • Woman
  • Man
  • Non-binary / gender diverse
  • Prefer not to say
Q19
Dropdown
Where do you currently live?
  • United States
  • Canada
  • United Kingdom
  • Australia
  • Other
  • Prefer not to say
Q20
Dropdown
What is the highest level of education you have completed?
  • Some high school
  • High school diploma or equivalent
  • Some college/technical
  • Associate degree
  • Bachelor’s degree
  • Graduate/professional degree
  • Prefer not to say
Q21
Long Text
Any final comments about rent increase communication?
Max 600 chars
Q22
AI Interview
AI Interview: 2 Follow-up Questions on rent increase communication
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Q23
Chat Message
Thank you for participating—your feedback will help improve how rent increases are communicated.

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