Which best describes the primary home energy project you’re describing today?
In the past 12 months, did you have an on-site survey or assessment for this project?
When did the on-site survey take place? If no survey occurred, you may skip this.
Please rate your on-site survey experience.
What, if anything, could have improved the site survey?
Max 600 chars
What is the current status of your installation for this project?
- Installation completed
- Installation scheduled
- Comparing quotes / considering
- Decided not to proceed
If your installation is completed, how satisfied are you with the following? If not completed, you may skip.
About how many days elapsed from site survey to installation completion? Enter 0 if not completed.
What are the main barriers to moving forward (select all that apply)?
- Upfront cost
- Waiting for contractor availability
- Unsure about benefits
- Rebate/incentive complexity
- Permitting or inspections
- Financing approval
- Other
How likely are you to proceed in the next 3 months?
If not yet completed, what is your expected installation timeline?
- Within 2 weeks
- 2–4 weeks
- 1–2 months
- 3+ months
- Not sure
Have you applied for any rebates or incentives for this project?
- Applied and approved
- Applied and pending
- Applied and denied
- Not applied yet
- Not eligible/unsure
If you were denied, what were the reasons?
- Missing documentation
- Budget exhausted
- Ineligible equipment or scope
- Application error
- Submitted too late
- Other
Which programs did you use or apply to?
- Utility rebate
- State rebate
- Federal tax credit
- Manufacturer rebate
- Local/municipal program
- Other
Overall, how easy or difficult was the rebate/tax credit process?
If you haven’t applied (or are unsure), why is that?
- Didn’t know about rebates
- Plan to apply later
- Installer will apply on my behalf
- Process seems too complex
- Unsure about eligibility
- Not worth the amount
- Other
Overall, how satisfied are you with your experience so far?
How likely are you to recommend this project or installer to a friend?
Quality check: To confirm you’re paying attention, please select “Not sure” for this question.
- Very sure
- Somewhat sure
- Not sure
- Prefer not to say
What best describes your housing situation?
- Own my home (primary residence)
- Own a second/vacation home
- Rent
- Live with family/others without paying rent
- Prefer not to say
What is your age?
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65+
- Prefer not to say
What is your gender?
- Woman
- Man
- Non-binary
- Prefer not to say
What is your ZIP/postal code?
Max 100 chars
What is the highest level of education you have completed?
- Less than high school
- High school or GED
- Some college/Associate degree
- Bachelor’s degree
- Graduate or professional degree
- Prefer not to say
What is your current employment status?
- Full-time
- Part-time
- Self-employed
- Homemaker/caregiver
- Student
- Retired
- Unemployed and seeking
- Not seeking work
- Prefer not to say
Anything else you’d like us to know about your experience?
Max 600 chars
AI Interview: 2 Follow-up Questions on your project
Thanks for sharing your experience—your feedback helps improve future home energy projects.