Measures consumer awareness, purchase likelihood, barriers, and feature preferences for retailer take-back, buyback, and recommerce programs to validate demand and inform program design.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
23
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! You are invited to participate in a short survey about your shopping experiences and opinions on retailer programs for resold, open-box, and refurbished items.
This survey takes approximately 5–7 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are simply interested in your honest opinions.
All responses are confidential, will be anonymized, and reported only in aggregate for internal research purposes.
Q2
Multiple Choice
In the past 12 months, have you returned any purchases to a retailer?
Yes
No
Prefer not to say
Q3
Multiple Choice
Before today, were you aware that some retailers resell returned, open-box, or refurbished items?
Yes
No
Not sure
Q4
Multiple Choice
Have you ever purchased a resold, open-box, or refurbished item from a retailer?
Yes, in the last 12 months
Yes, but more than 12 months ago
No
Not sure
Q5
Multiple Choice
Where did you purchase that resold, open-box, or refurbished item? Select all that apply.
Directly on a retailer's website
In a retailer's physical store (e.g., certified pre-owned or open-box section)
Based on your responses in this survey, please share any additional thoughts or feelings about retailer take-back or recommerce programs.
Max chars
Q17
AI Interview
We'd like to understand your recommerce preferences in more depth. An AI moderator will ask you a couple of follow-up questions based on your earlier answers about purchasing resold or open-box items.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q18
Dropdown
What is your age?
Under 18
18–24
25–34
35–44
45–54
55–64
65 or older
Prefer not to say
Q19
Multiple Choice
How do you describe your gender?
Woman
Man
Non-binary
Prefer not to say
Q20
Dropdown
In which country do you currently reside?
United States
United Kingdom
Canada
Australia
Ireland
New Zealand
Other / Another country
Prefer not to say
Q21
Dropdown
What is the highest level of education you have completed?
Some high school
High school diploma or equivalent
Some college or technical training
Bachelor's degree
Graduate degree
Prefer not to say
Q22
Multiple Choice
What is your current employment status?
Employed full time
Employed part time
Self-employed
Student
Homemaker / caregiver
Unemployed and seeking work
Retired
Prefer not to say
Q23
Chat Message
Thank you for completing this survey. Your responses will be kept confidential and used in aggregate to improve circular take-back and recommerce programs. You may now close this window.
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
How do I create my first survey?
Sign up, then choose how to build: describe your research goal and let AI generate a survey, pick a template, or start from scratch. Add question types, set logic, preview, and share.
Can the AI generate a survey from a prompt?
Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
Can I test my survey before launching?
Yes. Use synthetic testing to create AI personas and run them through your survey. This helps catch issues with question flow, logic, and wording before real respondents see it.
How many languages are supported?
QuestionPunk supports 142+ languages. Add languages from the survey editor, auto-translate questions, and share language-specific links. AI interviews also adapt to the respondent's language automatically.
How can I share my survey?
Share via a direct link (with optional custom slug), embed on your website (iframe or script), distribute through Prolific for research panels, or generate a QR code for physical distribution.
Can I export survey results?
Yes. Export as CSV (flat or wide layout), Excel (XLSX), or export the survey structure as PDF/Word. Filter by suspicious level, response type, language, or date range before exporting.
Does QuestionPunk detect fraudulent responses?
Yes. Every response is automatically classified with a suspicious level (low/medium/high) based on attention checks, response timing, and behavioral signals. You can filter flagged responses in the Responses tab.
What are the pricing plans?
Basic (Free): 20 responses/month. Business ($50/month or $500/year): 5,000 responses/month with priority support. Enterprise (Custom): unlimited responses, remove branding, custom domain, and dedicated support.
How long does support take to reply?
We reply within 24 hours, often much sooner. Include key details in your message to help us assist you faster.